Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization

This study is about the exploration of innovative management control systems in the context of New Public Management (NPM) initiatives. NPM initiatives created the changes to the structure and processes of public sector organizations with the objective of getting them to run better. A government dep...

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Main Authors: Anup Chowdhury, Nikhil Chandra Shil
Format: Article
Language:English
Published: Cognitione Foundation for the Dissemination of Knowledge and Science 2016-01-01
Series:Journal of Entrepreneurship, Management and Innovation
Subjects:
Online Access: http://jemi.edu.pl/uploadedFiles/file/all-issues/vol12/issue4/JEMI_Vol12_Issue4_2016_Article5.pdf
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author Anup Chowdhury
Nikhil Chandra Shil
author_facet Anup Chowdhury
Nikhil Chandra Shil
author_sort Anup Chowdhury
collection DOAJ
description This study is about the exploration of innovative management control systems in the context of New Public Management (NPM) initiatives. NPM initiatives created the changes to the structure and processes of public sector organizations with the objective of getting them to run better. A government department in the Australian Capital Territory (ACT) has been selected as the field for investigation. This study draws on a single theoretical perspective, Giddens’s structuration theory to understand the management control systems evolved in the researched organization. Qualitative research methodology is applied to obtain a better understanding of the phenomena. Case-based research method is used in developing a complete understanding of the relative role of controls in the management of organizational performance. In this study, it is argued that the researched organization has adopted various management control tools to improve its performance and demonstrate transparency and accountability. Some of the control tools it has adopted are the innovations in the public sector. It appears from the case that these adopted management control tools forced the researched organization towards better performance supporting the rationale of adopting New Public Management practices.
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spelling doaj-art-f30d39d733564b8eb2600248bffee4992025-01-03T00:16:39ZengCognitione Foundation for the Dissemination of Knowledge and ScienceJournal of Entrepreneurship, Management and Innovation2299-73262016-01-011249912510.7341/20161245Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector OrganizationAnup Chowdhury0Nikhil Chandra Shil1 Department of Business Administration, East West University Department of Business Administration, East West University This study is about the exploration of innovative management control systems in the context of New Public Management (NPM) initiatives. NPM initiatives created the changes to the structure and processes of public sector organizations with the objective of getting them to run better. A government department in the Australian Capital Territory (ACT) has been selected as the field for investigation. This study draws on a single theoretical perspective, Giddens’s structuration theory to understand the management control systems evolved in the researched organization. Qualitative research methodology is applied to obtain a better understanding of the phenomena. Case-based research method is used in developing a complete understanding of the relative role of controls in the management of organizational performance. In this study, it is argued that the researched organization has adopted various management control tools to improve its performance and demonstrate transparency and accountability. Some of the control tools it has adopted are the innovations in the public sector. It appears from the case that these adopted management control tools forced the researched organization towards better performance supporting the rationale of adopting New Public Management practices. http://jemi.edu.pl/uploadedFiles/file/all-issues/vol12/issue4/JEMI_Vol12_Issue4_2016_Article5.pdf innovationmanagement control systemsNew Public Managementpublic sector organizationstructuration theory
spellingShingle Anup Chowdhury
Nikhil Chandra Shil
Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
Journal of Entrepreneurship, Management and Innovation
innovation
management control systems
New Public Management
public sector organization
structuration theory
title Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
title_full Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
title_fullStr Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
title_full_unstemmed Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
title_short Innovation in Public Sector Management Control Systems in the Context of New Public Management: A Case of an Australian Public Sector Organization
title_sort innovation in public sector management control systems in the context of new public management a case of an australian public sector organization
topic innovation
management control systems
New Public Management
public sector organization
structuration theory
url http://jemi.edu.pl/uploadedFiles/file/all-issues/vol12/issue4/JEMI_Vol12_Issue4_2016_Article5.pdf
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AT nikhilchandrashil innovationinpublicsectormanagementcontrolsystemsinthecontextofnewpublicmanagementacaseofanaustralianpublicsectororganization