Web 2.0
With the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damp...
Saved in:
Main Author: | |
---|---|
Format: | Article |
Language: | fra |
Published: |
Université Laval
2013-04-01
|
Series: | Communication |
Subjects: | |
Online Access: | https://journals.openedition.org/communication/3773 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
_version_ | 1841553266879496192 |
---|---|
author | Philippe Boistel |
author_facet | Philippe Boistel |
author_sort | Philippe Boistel |
collection | DOAJ |
description | With the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damper any and all consequences of such indictments on their share value, recruitment, and sales. Four French case studies serve to examine how e-reputations are echoed in the general media and what strategies firms adopt to maintain their e-reputation. |
format | Article |
id | doaj-art-f26c4a6dc67442dc83a3ecbca0dfc066 |
institution | Kabale University |
issn | 1189-3788 1920-7344 |
language | fra |
publishDate | 2013-04-01 |
publisher | Université Laval |
record_format | Article |
series | Communication |
spelling | doaj-art-f26c4a6dc67442dc83a3ecbca0dfc0662025-01-09T11:26:50ZfraUniversité LavalCommunication1189-37881920-73442013-04-0131110.4000/communication.3773Web 2.0Philippe BoistelWith the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damper any and all consequences of such indictments on their share value, recruitment, and sales. Four French case studies serve to examine how e-reputations are echoed in the general media and what strategies firms adopt to maintain their e-reputation.https://journals.openedition.org/communication/3773Francerumorstrategye-reputationWeb 2.0 |
spellingShingle | Philippe Boistel Web 2.0 Communication France rumor strategy e-reputation Web 2.0 |
title | Web 2.0 |
title_full | Web 2.0 |
title_fullStr | Web 2.0 |
title_full_unstemmed | Web 2.0 |
title_short | Web 2.0 |
title_sort | web 2 0 |
topic | France rumor strategy e-reputation Web 2.0 |
url | https://journals.openedition.org/communication/3773 |
work_keys_str_mv | AT philippeboistel web20 |