Web 2.0

With the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damp...

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Bibliographic Details
Main Author: Philippe Boistel
Format: Article
Language:fra
Published: Université Laval 2013-04-01
Series:Communication
Subjects:
Online Access:https://journals.openedition.org/communication/3773
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author Philippe Boistel
author_facet Philippe Boistel
author_sort Philippe Boistel
collection DOAJ
description With the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damper any and all consequences of such indictments on their share value, recruitment, and sales. Four French case studies serve to examine how e-reputations are echoed in the general media and what strategies firms adopt to maintain their e-reputation.
format Article
id doaj-art-f26c4a6dc67442dc83a3ecbca0dfc066
institution Kabale University
issn 1189-3788
1920-7344
language fra
publishDate 2013-04-01
publisher Université Laval
record_format Article
series Communication
spelling doaj-art-f26c4a6dc67442dc83a3ecbca0dfc0662025-01-09T11:26:50ZfraUniversité LavalCommunication1189-37881920-73442013-04-0131110.4000/communication.3773Web 2.0Philippe BoistelWith the expansion of Web 2.0, firms are increasingly solicited and sometimes indicted on the Web. The major consequence is the deterioration of the firm’s e-reputation, which is the reputation that emerges from all conversations on the Internet. Firms seek to maintain their e-reputation and to damper any and all consequences of such indictments on their share value, recruitment, and sales. Four French case studies serve to examine how e-reputations are echoed in the general media and what strategies firms adopt to maintain their e-reputation.https://journals.openedition.org/communication/3773Francerumorstrategye-reputationWeb 2.0
spellingShingle Philippe Boistel
Web 2.0
Communication
France
rumor
strategy
e-reputation
Web 2.0
title Web 2.0
title_full Web 2.0
title_fullStr Web 2.0
title_full_unstemmed Web 2.0
title_short Web 2.0
title_sort web 2 0
topic France
rumor
strategy
e-reputation
Web 2.0
url https://journals.openedition.org/communication/3773
work_keys_str_mv AT philippeboistel web20