Factors Influencing Treatment Satisfaction and Recognition Gaps Between Physicians and Patients with Systemic Sclerosis

Abstract Introduction It is important to understand the differences in patient–physician perceptions and factors affecting satisfaction with treatment in patients with systemic sclerosis (SSc). Methods This web-based survey (conducted in Japan in March 2023) targeted patients aged ≥ 18 years with SS...

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Main Authors: Yoshihito Shima, Mona Uchida-Yamada, Sei-ichiro Motegi, Taku Shimada, Haruka Ishii, Yoshito Ohya, Yasumasa Kanai
Format: Article
Language:English
Published: Adis, Springer Healthcare 2025-02-01
Series:Rheumatology and Therapy
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Online Access:https://doi.org/10.1007/s40744-025-00745-x
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Summary:Abstract Introduction It is important to understand the differences in patient–physician perceptions and factors affecting satisfaction with treatment in patients with systemic sclerosis (SSc). Methods This web-based survey (conducted in Japan in March 2023) targeted patients aged ≥ 18 years with SSc and physicians in hospitals with ≥ 20 beds and seeing ≥ 3 patients with SSc monthly. Physicians and patients answered similar questions. Results Responders were 301 patients (63.8% female; 47.5% limited cutaneous SSc; 44.9% diffuse cutaneous SSc) and 129 physicians (51.2% rheumatologists; 20.9% dermatologists). The most common problematic symptoms reported by patients having each symptom were Raynaud’s phenomenon (RP) (59.5%), skin tightening (47.4%), and malaise (45.5%). Physicians also perceived RP as the common problematic symptoms (46.5%). Conversely, there was a large gap in the perception of malaise as problematic (5.4%). There was a ≥ 20% difference in the percentage of respondents who felt that treatments improved symptoms of reflux esophagitis (48.8% in patients vs. 76.7% in physicians), dysphagia (25.0% vs. 52.7%), constipation (35.1% vs. 62.8%), diarrhea (36.1% vs. 62.8%), and pain (47.6% vs. 69.0%). Patient characteristics associated with high satisfaction with treatment included treatment responsiveness, age ≥ 50 years, being anti-topoisomerase I antibody positive, having dermatological or digestive symptoms as problematic symptoms, and not feeling they should have seen their physician earlier. Conclusions Patients and physicians had different perceptions of symptoms and treatment response. Patients’ perception of improvement affected their satisfaction with treatment. Reviewing treatment goals and content between patients and physicians is necessary to improve treatment satisfaction. Trial Registration UMIN000050368. Graphical Abstract
ISSN:2198-6576
2198-6584