Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region

Purpose: To assess the effect of training and development on service delivery in public health institutions of Western Kenya Region Design/Methodology/Approach: The study utilized a positivist research philosophy and Causal-comparative and descriptive research designs. The target population was...

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Main Authors: Maurice Erambo, Eglay Tuvulla Tsuma, Willis Ingabo Otuya
Format: Article
Language:English
Published: CSRC Publishing 2025-03-01
Series:Sustainable Business and Society in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3237
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author Maurice Erambo
Eglay Tuvulla Tsuma
Willis Ingabo Otuya
author_facet Maurice Erambo
Eglay Tuvulla Tsuma
Willis Ingabo Otuya
author_sort Maurice Erambo
collection DOAJ
description Purpose: To assess the effect of training and development on service delivery in public health institutions of Western Kenya Region Design/Methodology/Approach: The study utilized a positivist research philosophy and Causal-comparative and descriptive research designs. The target population was 306 including Medical Superintendents, Hospital Administrators, Human Resource Officers, Health Records Information Officers. The study grouped the respondents into nine strata as simple random sampling obtained 234 respondents from a target of 306. The study utilized descriptive and inferential analysis Findings: Using hierarchical regression analysis, the results revealed that the R square moved from 0.519, P=0.000 to 0.752, P=0.000 implying that leadership style is responsible for additional 23.3% change in explaining the variance in delivery of service. Implications/Originality/Value: The study findings underscore practical implications for managing public health institutions in Western Kenya. Leadership development is crucial, focusing on nurturing adaptive leadership styles that effectively moderate the impact of talent management practices.
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series Sustainable Business and Society in Emerging Economies
spelling doaj-art-efedfac40e334c2883d607b26e7affa12025-08-20T02:51:11ZengCSRC PublishingSustainable Business and Society in Emerging Economies2708-25042708-21722025-03-017110.26710/sbsee.v7i1.3237Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya RegionMaurice Erambo0Eglay Tuvulla Tsuma1Willis Ingabo Otuya2Masinde Muliro University of Science and Technology, KenyaMasinde Muliro University of Science and Technology, KenyaMasinde Muliro University of Science and Technology, Kenya Purpose: To assess the effect of training and development on service delivery in public health institutions of Western Kenya Region Design/Methodology/Approach: The study utilized a positivist research philosophy and Causal-comparative and descriptive research designs. The target population was 306 including Medical Superintendents, Hospital Administrators, Human Resource Officers, Health Records Information Officers. The study grouped the respondents into nine strata as simple random sampling obtained 234 respondents from a target of 306. The study utilized descriptive and inferential analysis Findings: Using hierarchical regression analysis, the results revealed that the R square moved from 0.519, P=0.000 to 0.752, P=0.000 implying that leadership style is responsible for additional 23.3% change in explaining the variance in delivery of service. Implications/Originality/Value: The study findings underscore practical implications for managing public health institutions in Western Kenya. Leadership development is crucial, focusing on nurturing adaptive leadership styles that effectively moderate the impact of talent management practices. https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3237Training and developmentService DeliveryPublic Health InstitutionsLeadership StyleCounty Government
spellingShingle Maurice Erambo
Eglay Tuvulla Tsuma
Willis Ingabo Otuya
Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
Sustainable Business and Society in Emerging Economies
Training and development
Service Delivery
Public Health Institutions
Leadership Style
County Government
title Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
title_full Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
title_fullStr Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
title_full_unstemmed Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
title_short Effect of Training and Development on Service Delivery in Public Health Institutions of Western Kenya Region
title_sort effect of training and development on service delivery in public health institutions of western kenya region
topic Training and development
Service Delivery
Public Health Institutions
Leadership Style
County Government
url https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3237
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AT willisingabootuya effectoftraininganddevelopmentonservicedeliveryinpublichealthinstitutionsofwesternkenyaregion