Dual-Channel Supply Chain Coordination with Loss-Averse Consumers

Most studies on supply chain coordination assume that consumers are rational. However, with the development of e-commerce, consumer-bounded rationality has become an important issue with respect to supply chain coordination. Based on the assumption that some consumers are loyal to the offline shop a...

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Main Authors: Mengyu Zhang, Shanshan Ying, Xing Xu
Format: Article
Language:English
Published: Wiley 2023-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2023/3172590
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author Mengyu Zhang
Shanshan Ying
Xing Xu
author_facet Mengyu Zhang
Shanshan Ying
Xing Xu
author_sort Mengyu Zhang
collection DOAJ
description Most studies on supply chain coordination assume that consumers are rational. However, with the development of e-commerce, consumer-bounded rationality has become an important issue with respect to supply chain coordination. Based on the assumption that some consumers are loyal to the offline shop and others are reference-dependent, this article examines the mechanism of vertical restraints and their competitive effects. This research study found that compared with the assumption of rational consumers used in previous literature, vertical restraints help internalize the “channel price gap externality” when consumers are loss averse. When separately operating, the offline shop will set a higher price due to its consumers’ higher loyalty and willingness to pay. However, given the positive externality of this price to the online retail sales, the offline price is still lower than the level under vertical integration. When the upstream manufacturer achieves supply chain coordination with vertical restraint contracts, the channel price gap externality is internalized, and the channel price gap expands to stimulate loss-averse consumers’ purchasing decisions.
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issn 1607-887X
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publishDate 2023-01-01
publisher Wiley
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series Discrete Dynamics in Nature and Society
spelling doaj-art-efe8e0b76e7b471b9d70155f4ea802722025-08-20T03:06:27ZengWileyDiscrete Dynamics in Nature and Society1607-887X2023-01-01202310.1155/2023/3172590Dual-Channel Supply Chain Coordination with Loss-Averse ConsumersMengyu Zhang0Shanshan Ying1Xing Xu2College of BusinessSchool of Shanghai DevelopmentSchool of Economics and ManagementMost studies on supply chain coordination assume that consumers are rational. However, with the development of e-commerce, consumer-bounded rationality has become an important issue with respect to supply chain coordination. Based on the assumption that some consumers are loyal to the offline shop and others are reference-dependent, this article examines the mechanism of vertical restraints and their competitive effects. This research study found that compared with the assumption of rational consumers used in previous literature, vertical restraints help internalize the “channel price gap externality” when consumers are loss averse. When separately operating, the offline shop will set a higher price due to its consumers’ higher loyalty and willingness to pay. However, given the positive externality of this price to the online retail sales, the offline price is still lower than the level under vertical integration. When the upstream manufacturer achieves supply chain coordination with vertical restraint contracts, the channel price gap externality is internalized, and the channel price gap expands to stimulate loss-averse consumers’ purchasing decisions.http://dx.doi.org/10.1155/2023/3172590
spellingShingle Mengyu Zhang
Shanshan Ying
Xing Xu
Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
Discrete Dynamics in Nature and Society
title Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
title_full Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
title_fullStr Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
title_full_unstemmed Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
title_short Dual-Channel Supply Chain Coordination with Loss-Averse Consumers
title_sort dual channel supply chain coordination with loss averse consumers
url http://dx.doi.org/10.1155/2023/3172590
work_keys_str_mv AT mengyuzhang dualchannelsupplychaincoordinationwithlossaverseconsumers
AT shanshanying dualchannelsupplychaincoordinationwithlossaverseconsumers
AT xingxu dualchannelsupplychaincoordinationwithlossaverseconsumers