Evaluating organisational performance in healthcare: a mixed-method study using the McKinsey 7S framework

Background The Moroccan healthcare sector faces numerous quality challenges. Therefore, various strategies—such as the implementation of quality management systems (QMSs)—were put into practice to improve the quality of care and reinforce the healthcare system. Among these, ISO 9001 represents one f...

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Bibliographic Details
Main Authors: Houda Bennani, Imane Bounjerte, Sara Khalidy, Ilham Mazouzy, Joumana El Turk, Ibtisam Haidar, Anass Kettani, Rachid Saile
Format: Article
Language:English
Published: BMJ Publishing Group 2025-05-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/2/e003317.full
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