Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention

Orientation: Workplace bullying remains a problem that has a significant impact on the well-being and professional outcomes of doctors. Research purpose: This study is conducted to evaluate how workplace bullying can affect job burnout and turnover intention (TI) in the health sector, especially fo...

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Main Authors: Budi A. Siregar, Dewi Suma
Format: Article
Language:English
Published: AOSIS 2025-06-01
Series:SA Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/2928
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author Budi A. Siregar
Dewi Suma
author_facet Budi A. Siregar
Dewi Suma
author_sort Budi A. Siregar
collection DOAJ
description Orientation: Workplace bullying remains a problem that has a significant impact on the well-being and professional outcomes of doctors. Research purpose: This study is conducted to evaluate how workplace bullying can affect job burnout and turnover intention (TI) in the health sector, especially for resident doctors, by considering their perception of meaningful work. Motivation for the study: While extensive research has examined workplace bullying, studies exploring its impact on doctors or examining how meaningful work can mitigate the negative impact is still limited. Research approach/design and method: A total of 230 resident doctors in Medan, North Sumatra, were selected as respondents using a purposive sampling method (response rate: 76.67%). Data were collected by distributing online questionnaires using Google Forms, whereafter they were processed using conditional process analysis via SPSS macro-PROCESS. Main findings: TI in resident doctors can be influenced by workplace bullying and job burnout, and job burnout mediates the influence of workplace bullying on TI. The negative influence of workplace bullying on TI through job burnout can be weaker when resident doctors feel that their work is meaningful. Practical/managerial implications: These findings underscore the importance of addressing workplace bullying and fostering a sense of meaningful work to improve the well-being and retention of doctors working in the health sector. Contribution/value-add: This study contributes to the literature by highlighting the role of meaningful work in mitigating the detrimental impact of bullying and burnout on Tis in the healthcare sector.
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spelling doaj-art-ef2cd4a5ddd843ce8e33d382a6a3d79a2025-08-20T03:29:10ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2025-06-01230e1e1110.4102/sajhrm.v23i0.2928907Investigating workplace bullying: A mediated-moderation study of burnout and turnover intentionBudi A. Siregar0Dewi Suma1Department of Management, Faculty of Economics, Universitas Pembinaan Masyarakat Indonesia, MedanDepartment of Management, Faculty of Economics, Universitas Pembinaan Masyarakat Indonesia, MedanOrientation: Workplace bullying remains a problem that has a significant impact on the well-being and professional outcomes of doctors. Research purpose: This study is conducted to evaluate how workplace bullying can affect job burnout and turnover intention (TI) in the health sector, especially for resident doctors, by considering their perception of meaningful work. Motivation for the study: While extensive research has examined workplace bullying, studies exploring its impact on doctors or examining how meaningful work can mitigate the negative impact is still limited. Research approach/design and method: A total of 230 resident doctors in Medan, North Sumatra, were selected as respondents using a purposive sampling method (response rate: 76.67%). Data were collected by distributing online questionnaires using Google Forms, whereafter they were processed using conditional process analysis via SPSS macro-PROCESS. Main findings: TI in resident doctors can be influenced by workplace bullying and job burnout, and job burnout mediates the influence of workplace bullying on TI. The negative influence of workplace bullying on TI through job burnout can be weaker when resident doctors feel that their work is meaningful. Practical/managerial implications: These findings underscore the importance of addressing workplace bullying and fostering a sense of meaningful work to improve the well-being and retention of doctors working in the health sector. Contribution/value-add: This study contributes to the literature by highlighting the role of meaningful work in mitigating the detrimental impact of bullying and burnout on Tis in the healthcare sector.https://sajhrm.co.za/index.php/sajhrm/article/view/2928job burnoutmeaningful workturnover intentionworkplace bullyingmediated moderationresident doctors
spellingShingle Budi A. Siregar
Dewi Suma
Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
SA Journal of Human Resource Management
job burnout
meaningful work
turnover intention
workplace bullying
mediated moderation
resident doctors
title Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
title_full Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
title_fullStr Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
title_full_unstemmed Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
title_short Investigating workplace bullying: A mediated-moderation study of burnout and turnover intention
title_sort investigating workplace bullying a mediated moderation study of burnout and turnover intention
topic job burnout
meaningful work
turnover intention
workplace bullying
mediated moderation
resident doctors
url https://sajhrm.co.za/index.php/sajhrm/article/view/2928
work_keys_str_mv AT budiasiregar investigatingworkplacebullyingamediatedmoderationstudyofburnoutandturnoverintention
AT dewisuma investigatingworkplacebullyingamediatedmoderationstudyofburnoutandturnoverintention