A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices

Changing the user interface always entails risks of decreasing application ergonomics and user churn. The purpose of this work is to find methods for changing the user interface without the need to use and increase the number of active users. Using Alpha/Beta testing and analysis of application metr...

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Main Authors: Y. G. Pavlovich, I. F. Kirinovich
Format: Article
Language:Russian
Published: Educational institution «Belarusian State University of Informatics and Radioelectronics» 2021-02-01
Series:Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki
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Online Access:https://doklady.bsuir.by/jour/article/view/2989
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author Y. G. Pavlovich
I. F. Kirinovich
author_facet Y. G. Pavlovich
I. F. Kirinovich
author_sort Y. G. Pavlovich
collection DOAJ
description Changing the user interface always entails risks of decreasing application ergonomics and user churn. The purpose of this work is to find methods for changing the user interface without the need to use and increase the number of active users. Using Alpha/Beta testing and analysis of application metrics, it is possible to include design in each iteration and remotely manage the application configuration, which improves the user interface of the application. The way to integrate the UI modification and adaptation phase into an iterative software development model is proposed in this article. The successful user interface improvement experiments that have improved application metrics are described. In this work, the problem was highlighted, lack of information and control over user purchases, which negatively affected the number of purchases. A hypothesis is put forward that the user must have an effective visualization and control tool in the application. As a result of the experiment, the hypothesis was confirmed by an increase in the number of purchases and user activity. There was also a data security issue in the application, which put users at risk of data loss. An experiment was conducted to change the default value of user settings, which led to an increase of the positive metrics for using the data reservation functionality. The problem of polling users is also considered, which is an important component in the process of improving the ergonomics of an application. The method of remote user polling was used, which allowed to receive quick feedback from users and quickly respond to requests from users. The result of the work is the confirmation of the hypothesis of changes in the user interface in the cycles of the iterative development model, the positive dynamics of application metrics, as well as the satisfaction of users with the changes.
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spelling doaj-art-ee69a3eabc8a4f3ab33b47557497cfb12025-08-20T03:45:06ZrusEducational institution «Belarusian State University of Informatics and Radioelectronics»Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki1729-76482021-02-01191303610.35596/1729-7648-2021-19-1-30-361666A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devicesY. G. Pavlovich0I. F. Kirinovich1Belarusian State University of Informatics and RadioelectronicsBelarusian State University of Informatics and RadioelectronicsChanging the user interface always entails risks of decreasing application ergonomics and user churn. The purpose of this work is to find methods for changing the user interface without the need to use and increase the number of active users. Using Alpha/Beta testing and analysis of application metrics, it is possible to include design in each iteration and remotely manage the application configuration, which improves the user interface of the application. The way to integrate the UI modification and adaptation phase into an iterative software development model is proposed in this article. The successful user interface improvement experiments that have improved application metrics are described. In this work, the problem was highlighted, lack of information and control over user purchases, which negatively affected the number of purchases. A hypothesis is put forward that the user must have an effective visualization and control tool in the application. As a result of the experiment, the hypothesis was confirmed by an increase in the number of purchases and user activity. There was also a data security issue in the application, which put users at risk of data loss. An experiment was conducted to change the default value of user settings, which led to an increase of the positive metrics for using the data reservation functionality. The problem of polling users is also considered, which is an important component in the process of improving the ergonomics of an application. The method of remote user polling was used, which allowed to receive quick feedback from users and quickly respond to requests from users. The result of the work is the confirmation of the hypothesis of changes in the user interface in the cycles of the iterative development model, the positive dynamics of application metrics, as well as the satisfaction of users with the changes.https://doklady.bsuir.by/jour/article/view/2989a/b testinguser interfaceiterative development modelmobile devicesanalytics
spellingShingle Y. G. Pavlovich
I. F. Kirinovich
A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki
a/b testing
user interface
iterative development model
mobile devices
analytics
title A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
title_full A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
title_fullStr A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
title_full_unstemmed A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
title_short A/B testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
title_sort a b testing as an effective instrument for adaptation of the user interface at the iterative model of developing applications for mobile devices
topic a/b testing
user interface
iterative development model
mobile devices
analytics
url https://doklady.bsuir.by/jour/article/view/2989
work_keys_str_mv AT ygpavlovich abtestingasaneffectiveinstrumentforadaptationoftheuserinterfaceattheiterativemodelofdevelopingapplicationsformobiledevices
AT ifkirinovich abtestingasaneffectiveinstrumentforadaptationoftheuserinterfaceattheiterativemodelofdevelopingapplicationsformobiledevices