Evaluating the impact of sales methods on profitability in the Japanese software industry

This study aims to examine the impact of sales channels, either direct or indirect, on the profitability of software companies in Japan, and to further elucidate the differences in international competitive advantages by comparing Japanese firms with U.S. SaaS companies. This study analyzes the fina...

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Main Authors: Takaaki Ishikawa, Kiminori Gemba
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2024-11-01
Series:Innovative Marketing
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Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21085/IM_2024_04_Ishikawa.pdf
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author Takaaki Ishikawa
Kiminori Gemba
author_facet Takaaki Ishikawa
Kiminori Gemba
author_sort Takaaki Ishikawa
collection DOAJ
description This study aims to examine the impact of sales channels, either direct or indirect, on the profitability of software companies in Japan, and to further elucidate the differences in international competitive advantages by comparing Japanese firms with U.S. SaaS companies. This study analyzes the financial data of Japanese software manufacturers listed on the Tokyo Stock Exchange over the three-year period from 2020 to 2022. Companies are classified into direct sales and indirect sales groups based on their revenue and operating profit margins. Additionally, Welch’s t-test was performed to compare the profitability of these companies, and comparisons were also made with U.S. Software-as-a-Service (SaaS) companies. The analysis revealed that Japanese companies adopting indirect sales channels exhibited statistically significantly higher profitability than those using direct sales channels (t = 2.3828, p = 0.0263, mean difference = 0.1701). Moreover, Japanese companies with indirect sales channels also demonstrated significantly higher profitability when compared to U.S. SaaS companies (t = 4.7911, p = 0.00001, mean difference = 0.3874). These findings suggest that, particularly in the small and medium-sized enterprise (SME) market, the use of indirect sales channels effectively bridges the IT literacy gap and enhances profitability. This study concludes that indirect sales channels serve as a strategic factor that strengthens the competitive advantage of Japanese software companies and contributes to the improvement of profitability.
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spelling doaj-art-ee19bc2f44f8454d82b5ca094c779ac42025-08-20T02:15:47ZengLLC "CPC "Business Perspectives"Innovative Marketing1814-24271816-63262024-11-0120412113310.21511/im.20(4).2024.1121085Evaluating the impact of sales methods on profitability in the Japanese software industryTakaaki Ishikawa0https://orcid.org/0009-0003-1720-9193Kiminori Gemba1https://orcid.org/0000-0002-0309-0764Ph.D. Candidate, Graduate School of Technology Management (MOT), Ritsumeikan University, JapanDoctor of Philosophy, Professor, Dean, Graduate School of Innovation Management, Department of Innovation Management Major, Hosei Business School of Innovation Management, JapanThis study aims to examine the impact of sales channels, either direct or indirect, on the profitability of software companies in Japan, and to further elucidate the differences in international competitive advantages by comparing Japanese firms with U.S. SaaS companies. This study analyzes the financial data of Japanese software manufacturers listed on the Tokyo Stock Exchange over the three-year period from 2020 to 2022. Companies are classified into direct sales and indirect sales groups based on their revenue and operating profit margins. Additionally, Welch’s t-test was performed to compare the profitability of these companies, and comparisons were also made with U.S. Software-as-a-Service (SaaS) companies. The analysis revealed that Japanese companies adopting indirect sales channels exhibited statistically significantly higher profitability than those using direct sales channels (t = 2.3828, p = 0.0263, mean difference = 0.1701). Moreover, Japanese companies with indirect sales channels also demonstrated significantly higher profitability when compared to U.S. SaaS companies (t = 4.7911, p = 0.00001, mean difference = 0.3874). These findings suggest that, particularly in the small and medium-sized enterprise (SME) market, the use of indirect sales channels effectively bridges the IT literacy gap and enhances profitability. This study concludes that indirect sales channels serve as a strategic factor that strengthens the competitive advantage of Japanese software companies and contributes to the improvement of profitability.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21085/IM_2024_04_Ishikawa.pdfcompetitive advantageJapanese software industryprofitability analysissales channelssales strategy optimization
spellingShingle Takaaki Ishikawa
Kiminori Gemba
Evaluating the impact of sales methods on profitability in the Japanese software industry
Innovative Marketing
competitive advantage
Japanese software industry
profitability analysis
sales channels
sales strategy optimization
title Evaluating the impact of sales methods on profitability in the Japanese software industry
title_full Evaluating the impact of sales methods on profitability in the Japanese software industry
title_fullStr Evaluating the impact of sales methods on profitability in the Japanese software industry
title_full_unstemmed Evaluating the impact of sales methods on profitability in the Japanese software industry
title_short Evaluating the impact of sales methods on profitability in the Japanese software industry
title_sort evaluating the impact of sales methods on profitability in the japanese software industry
topic competitive advantage
Japanese software industry
profitability analysis
sales channels
sales strategy optimization
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21085/IM_2024_04_Ishikawa.pdf
work_keys_str_mv AT takaakiishikawa evaluatingtheimpactofsalesmethodsonprofitabilityinthejapanesesoftwareindustry
AT kiminorigemba evaluatingtheimpactofsalesmethodsonprofitabilityinthejapanesesoftwareindustry