Business processes in civil protection institutions and services in the context of TQM
Today, when we observe and analyze many organizations in our immediate environment, and beyond, we can see their inability to keep up with the high pace of changes in their own environment imposed by market globalization, development of information technology and communication systems, lifestyle cha...
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| Format: | Article |
| Language: | English |
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Visoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, Kruševac
2021-01-01
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| Series: | Trendovi u Poslovanju |
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| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2021/2334-816X2102088Q.pdf |
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| _version_ | 1823859870998200320 |
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| author | Župljanin Slobodan Karadža Mario Balaban Mladenka |
| author_facet | Župljanin Slobodan Karadža Mario Balaban Mladenka |
| author_sort | Župljanin Slobodan |
| collection | DOAJ |
| description | Today, when we observe and analyze many organizations in our immediate environment, and beyond, we can see their inability to keep up with the high pace of changes in their own environment imposed by market globalization, development of information technology and communication systems, lifestyle changes and the like. The situation with institutions and services that primarily deal with civil protection, as an indispensable element in the state administration system, is completely identical. Civil protection institutions and services are not a separate system within the social community that is immune to changes in the business environment and whose purpose is to exist for themselves. On the contrary, they are part of an integrated system of state administration that has a primary role in protecting and rescuing the population in emergencies. In order to be able to talk about advanced concepts of leading and managing a business organization as a whole in the modern age in which we live, it is necessary to keep up with the times, which means that the concept of quality should be advocated in the organization. An integral element of the quality concept is the continuous improvement of business processes, and in order for business processes to be improved, it is necessary, in the first step, to identify and select business processes that need to be improved |
| format | Article |
| id | doaj-art-ee036e4b614c4bcb933018e65aa985de |
| institution | Kabale University |
| issn | 2334-816X 2334-8356 |
| language | English |
| publishDate | 2021-01-01 |
| publisher | Visoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, Kruševac |
| record_format | Article |
| series | Trendovi u Poslovanju |
| spelling | doaj-art-ee036e4b614c4bcb933018e65aa985de2025-02-10T19:38:26ZengVisoka poslovna škola strukovnih studija Prof. dr Radomir Bojković, KruševacTrendovi u Poslovanju2334-816X2334-83562021-01-0192889710.5937/trendpos2102096Z2334-816X2102088QBusiness processes in civil protection institutions and services in the context of TQMŽupljanin Slobodan0Karadža Mario1Balaban Mladenka2https://orcid.org/0000-0003-0170-6622Nezavisni univerzitet Banja Luka, Fakultet za bezbednost, Banja Luka, Republika Srpska, Bosna i HercegovinaEvropski defendologija centar, Banja Luka, Republika Srpska, Bosna i HercegovinaBeogradska bankarska Akademija, Beograd, SerbiaToday, when we observe and analyze many organizations in our immediate environment, and beyond, we can see their inability to keep up with the high pace of changes in their own environment imposed by market globalization, development of information technology and communication systems, lifestyle changes and the like. The situation with institutions and services that primarily deal with civil protection, as an indispensable element in the state administration system, is completely identical. Civil protection institutions and services are not a separate system within the social community that is immune to changes in the business environment and whose purpose is to exist for themselves. On the contrary, they are part of an integrated system of state administration that has a primary role in protecting and rescuing the population in emergencies. In order to be able to talk about advanced concepts of leading and managing a business organization as a whole in the modern age in which we live, it is necessary to keep up with the times, which means that the concept of quality should be advocated in the organization. An integral element of the quality concept is the continuous improvement of business processes, and in order for business processes to be improved, it is necessary, in the first step, to identify and select business processes that need to be improvedhttps://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2021/2334-816X2102088Q.pdforganizationcivil protectionqualityprocessimprovement |
| spellingShingle | Župljanin Slobodan Karadža Mario Balaban Mladenka Business processes in civil protection institutions and services in the context of TQM Trendovi u Poslovanju organization civil protection quality process improvement |
| title | Business processes in civil protection institutions and services in the context of TQM |
| title_full | Business processes in civil protection institutions and services in the context of TQM |
| title_fullStr | Business processes in civil protection institutions and services in the context of TQM |
| title_full_unstemmed | Business processes in civil protection institutions and services in the context of TQM |
| title_short | Business processes in civil protection institutions and services in the context of TQM |
| title_sort | business processes in civil protection institutions and services in the context of tqm |
| topic | organization civil protection quality process improvement |
| url | https://scindeks-clanci.ceon.rs/data/pdf/2334-816X/2021/2334-816X2102088Q.pdf |
| work_keys_str_mv | AT zupljaninslobodan businessprocessesincivilprotectioninstitutionsandservicesinthecontextoftqm AT karadzamario businessprocessesincivilprotectioninstitutionsandservicesinthecontextoftqm AT balabanmladenka businessprocessesincivilprotectioninstitutionsandservicesinthecontextoftqm |