Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting

IntroductionThis project took a novel approach to reducing wasted food and improving food donation by prioritizing and centering the ideas and experiences of frontline grocery retail workers, who were integrally involved in each step of the research process. In this paper, we describe in detail the...

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Main Authors: Kaitlyn Harper, Steffanie Espat, Lee Davis, Nicole Labruto, Roni A. Neff
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-07-01
Series:Frontiers in Public Health
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Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2025.1609717/full
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author Kaitlyn Harper
Steffanie Espat
Lee Davis
Nicole Labruto
Roni A. Neff
author_facet Kaitlyn Harper
Steffanie Espat
Lee Davis
Nicole Labruto
Roni A. Neff
author_sort Kaitlyn Harper
collection DOAJ
description IntroductionThis project took a novel approach to reducing wasted food and improving food donation by prioritizing and centering the ideas and experiences of frontline grocery retail workers, who were integrally involved in each step of the research process. In this paper, we describe in detail the methods used in the Food Donation Champions Project, a worker-centered project in collaboration with a large US grocery retail chain. We provide the context, process, and lessons learned through our partnership with corporate leaders and frontline workers.MethodsThis project was conducted using a convergent, human-centered design process, involving design, public health, and anthropology research methodologies. The process involved six steps: planning, research, synthesis, ideation, prototype development and testing, and strategy finalization. We collected qualitative data through interviews and observations with grocery retail workers, members of corporate leadership, and stores' donation partners (i.e., food pantries and food banks). Frontline workers informed this research strategy and participated in all stages of analysis and strategy development.DiscussionThe process and findings described in this paper provide researchers and leaders in grocery retail a guide to a novel methodology and research approach that may be used to enhance projects that elevate the lived experience of people most central to addressing social and environmental problems.
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spelling doaj-art-edd9850e93cd4c52b42d4182a21c32ae2025-08-20T03:51:09ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-07-011310.3389/fpubh.2025.16097171609717Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail settingKaitlyn Harper0Steffanie Espat1Lee Davis2Nicole Labruto3Roni A. Neff4Department of Environmental Health and Engineering, Johns Hopkins University Bloomberg School of Public Health, Baltimore, MD, United StatesCenter for Creative Impact, Maryland Institute College of Art, Baltimore, MD, United StatesCenter for Creative Impact, Maryland Institute College of Art, Baltimore, MD, United StatesDepartment of Anthropology, Johns Hopkins University Krieger School of Arts and Sciences, Baltimore, MD, United StatesDepartment of Environmental Health and Engineering, Johns Hopkins University Bloomberg School of Public Health, Baltimore, MD, United StatesIntroductionThis project took a novel approach to reducing wasted food and improving food donation by prioritizing and centering the ideas and experiences of frontline grocery retail workers, who were integrally involved in each step of the research process. In this paper, we describe in detail the methods used in the Food Donation Champions Project, a worker-centered project in collaboration with a large US grocery retail chain. We provide the context, process, and lessons learned through our partnership with corporate leaders and frontline workers.MethodsThis project was conducted using a convergent, human-centered design process, involving design, public health, and anthropology research methodologies. The process involved six steps: planning, research, synthesis, ideation, prototype development and testing, and strategy finalization. We collected qualitative data through interviews and observations with grocery retail workers, members of corporate leadership, and stores' donation partners (i.e., food pantries and food banks). Frontline workers informed this research strategy and participated in all stages of analysis and strategy development.DiscussionThe process and findings described in this paper provide researchers and leaders in grocery retail a guide to a novel methodology and research approach that may be used to enhance projects that elevate the lived experience of people most central to addressing social and environmental problems.https://www.frontiersin.org/articles/10.3389/fpubh.2025.1609717/fullhuman-centered designparticipatory researchworker-centered approachqualitative methodsethnographyfood donation
spellingShingle Kaitlyn Harper
Steffanie Espat
Lee Davis
Nicole Labruto
Roni A. Neff
Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
Frontiers in Public Health
human-centered design
participatory research
worker-centered approach
qualitative methods
ethnography
food donation
title Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
title_full Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
title_fullStr Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
title_full_unstemmed Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
title_short Methods for using worker-centered research to improve food donation and reduce wasted food in a grocery retail setting
title_sort methods for using worker centered research to improve food donation and reduce wasted food in a grocery retail setting
topic human-centered design
participatory research
worker-centered approach
qualitative methods
ethnography
food donation
url https://www.frontiersin.org/articles/10.3389/fpubh.2025.1609717/full
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