Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective

The research aimed to explore how COVID-19 impacted higher education quality from students’ perspective and emphasized the need for faculty-student training in online teaching. Data from Lahore’s public and private university students were collected through a detailed questionnaire. Statistical tool...

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Main Authors: Maham Khalid, Aamir Sarwar, Sardar Ahmad, Bushra Rehman
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2024.2406636
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author Maham Khalid
Aamir Sarwar
Sardar Ahmad
Bushra Rehman
author_facet Maham Khalid
Aamir Sarwar
Sardar Ahmad
Bushra Rehman
author_sort Maham Khalid
collection DOAJ
description The research aimed to explore how COVID-19 impacted higher education quality from students’ perspective and emphasized the need for faculty-student training in online teaching. Data from Lahore’s public and private university students were collected through a detailed questionnaire. Statistical tools such as Excel, SPSS 23.0, and Smart-PLS 3.2 were used for analysis. COVID-19’s effect was the independent variable, higher education quality as the dependent variable, and technology training needs acted as a mediator between them. Results indicated that faculty-student training significantly mediated the relationship between COVID-19 impact and education quality. The type of university was a noteworthy moderator between COVID-19’s impact and faculty-student training needs, suggesting moderated mediation. Multi group analysis (MGA) involving male and female students from public and private institutions showed statistically significant findings in all groups, with partial mediation between the independent and dependent variables. This study benefits educators’ understanding of COVID-19’s impact on higher education and its effect on teacher-student training. Addressing challenges highlighted could lead to a promising future for eLearning, increasing opportunities for wider participation. Institutions can provide effective online and on-campus programs regardless of COVID-19 compliance.
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spelling doaj-art-ed6df50ed2d94ae88bdd31c4670c4de02025-01-22T07:40:23ZengTaylor & Francis GroupCogent Social Sciences2331-18862025-12-0111110.1080/23311886.2024.2406636Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspectiveMaham Khalid0Aamir Sarwar1Sardar Ahmad2Bushra Rehman3Institute of Business & Information Technology, University of the Punjab, Lahore, PakistanInstitute of Administrative Sciences (IAS), University of the Punjab, Lahore, PakistanDepartment of Business Administration, Lahore Leads University, Lahore, PakistanDepartment of Business Administration, Lahore Leads University, Lahore, PakistanThe research aimed to explore how COVID-19 impacted higher education quality from students’ perspective and emphasized the need for faculty-student training in online teaching. Data from Lahore’s public and private university students were collected through a detailed questionnaire. Statistical tools such as Excel, SPSS 23.0, and Smart-PLS 3.2 were used for analysis. COVID-19’s effect was the independent variable, higher education quality as the dependent variable, and technology training needs acted as a mediator between them. Results indicated that faculty-student training significantly mediated the relationship between COVID-19 impact and education quality. The type of university was a noteworthy moderator between COVID-19’s impact and faculty-student training needs, suggesting moderated mediation. Multi group analysis (MGA) involving male and female students from public and private institutions showed statistically significant findings in all groups, with partial mediation between the independent and dependent variables. This study benefits educators’ understanding of COVID-19’s impact on higher education and its effect on teacher-student training. Addressing challenges highlighted could lead to a promising future for eLearning, increasing opportunities for wider participation. Institutions can provide effective online and on-campus programs regardless of COVID-19 compliance.https://www.tandfonline.com/doi/10.1080/23311886.2024.2406636Impact of COVID-19technology training for faculty and studentsimpact on the quality of higher educationmoderated-mediationStudy SkillsSustainability Education, Training & Leadership
spellingShingle Maham Khalid
Aamir Sarwar
Sardar Ahmad
Bushra Rehman
Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
Cogent Social Sciences
Impact of COVID-19
technology training for faculty and students
impact on the quality of higher education
moderated-mediation
Study Skills
Sustainability Education, Training & Leadership
title Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
title_full Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
title_fullStr Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
title_full_unstemmed Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
title_short Impact of COVID-19 on the quality of higher education in Pakistan: students’ perspective
title_sort impact of covid 19 on the quality of higher education in pakistan students perspective
topic Impact of COVID-19
technology training for faculty and students
impact on the quality of higher education
moderated-mediation
Study Skills
Sustainability Education, Training & Leadership
url https://www.tandfonline.com/doi/10.1080/23311886.2024.2406636
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AT sardarahmad impactofcovid19onthequalityofhighereducationinpakistanstudentsperspective
AT bushrarehman impactofcovid19onthequalityofhighereducationinpakistanstudentsperspective