Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies

In this systematic literature review, we hope to (re)draw the attention of financial inclusion (FI) stakeholders to the voicelessness or non-participation of low-income populations (LIPs) in the design and governance of micro-financial services (MFSs) and other FI products and policies. Despite the...

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Main Authors: Edward A. Osifodunrin, José Dias Lopes
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Economics & Finance
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23322039.2025.2527858
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author Edward A. Osifodunrin
José Dias Lopes
author_facet Edward A. Osifodunrin
José Dias Lopes
author_sort Edward A. Osifodunrin
collection DOAJ
description In this systematic literature review, we hope to (re)draw the attention of financial inclusion (FI) stakeholders to the voicelessness or non-participation of low-income populations (LIPs) in the design and governance of micro-financial services (MFSs) and other FI products and policies. Despite the global popularity of MFSs among LIPs, our goal is to spur deeper dialogue on making these services more responsive to the specific needs and welfare constraints of targeted LIP groups. Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, we conducted 26 keyword-based queries on the Web of Science Core Collection, retrieving 3,957 studies and selecting 46 relevant to participatory FI. Findings reveal limited academic/industry focus on LIPs’ involvement in FI design and governance. Asia had the highest research concentration, followed by Africa and the Americas; Europe was absent. Using six criteria (inclusiveness, popular control, considered judgement, transparency, efficiency, and transferability), a study on rural Nepal emerged as the most comprehensive participatory model. Formal microcredit dominated research interest. High costs appear to be the main barrier to scaling participatory approaches. The review also surfaces concerns about elite capture and the quality of LIPs’ participation—issues crucial for guiding future research, product development, and policymaking.
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spelling doaj-art-ec7e0425c77c4fd2b9d5085e5a6849fa2025-08-20T03:35:37ZengTaylor & Francis GroupCogent Economics & Finance2332-20392025-12-0113110.1080/23322039.2025.2527858Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policiesEdward A. Osifodunrin0José Dias Lopes1Centre for Advanced Research in Management, Lisbon School of Economics and Management (ISEG), University of Lisbon, Lisbon, PortugalCentre for Advanced Research in Management, Lisbon School of Economics and Management (ISEG), University of Lisbon, Lisbon, PortugalIn this systematic literature review, we hope to (re)draw the attention of financial inclusion (FI) stakeholders to the voicelessness or non-participation of low-income populations (LIPs) in the design and governance of micro-financial services (MFSs) and other FI products and policies. Despite the global popularity of MFSs among LIPs, our goal is to spur deeper dialogue on making these services more responsive to the specific needs and welfare constraints of targeted LIP groups. Using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, we conducted 26 keyword-based queries on the Web of Science Core Collection, retrieving 3,957 studies and selecting 46 relevant to participatory FI. Findings reveal limited academic/industry focus on LIPs’ involvement in FI design and governance. Asia had the highest research concentration, followed by Africa and the Americas; Europe was absent. Using six criteria (inclusiveness, popular control, considered judgement, transparency, efficiency, and transferability), a study on rural Nepal emerged as the most comprehensive participatory model. Formal microcredit dominated research interest. High costs appear to be the main barrier to scaling participatory approaches. The review also surfaces concerns about elite capture and the quality of LIPs’ participation—issues crucial for guiding future research, product development, and policymaking.https://www.tandfonline.com/doi/10.1080/23322039.2025.2527858Participatory financial inclusion (PFI)highest PFI statelow-income population (LIP)micro-financial services providers (MFSPs)micro-financial services (MFSs)voicelessness
spellingShingle Edward A. Osifodunrin
José Dias Lopes
Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
Cogent Economics & Finance
Participatory financial inclusion (PFI)
highest PFI state
low-income population (LIP)
micro-financial services providers (MFSPs)
micro-financial services (MFSs)
voicelessness
title Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
title_full Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
title_fullStr Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
title_full_unstemmed Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
title_short Voicelessness and exclusion: a systematic review of the (non)participation of low-income population in the design and governance of financial inclusion products and policies
title_sort voicelessness and exclusion a systematic review of the non participation of low income population in the design and governance of financial inclusion products and policies
topic Participatory financial inclusion (PFI)
highest PFI state
low-income population (LIP)
micro-financial services providers (MFSPs)
micro-financial services (MFSs)
voicelessness
url https://www.tandfonline.com/doi/10.1080/23322039.2025.2527858
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