Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review

<b>Background</b>: Although there is recent evidence from a range of sources that demonstrates the usefulness of assessing satisfaction with healthcare, there is still a lack of evidence regarding the satisfaction with healthcare received by adult individuals at the EOL in Portugal. <...

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Main Authors: Amélia Ferreira, Alexandra Pereira, Sara Pinto
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Nursing Reports
Subjects:
Online Access:https://www.mdpi.com/2039-4403/15/6/221
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author Amélia Ferreira
Alexandra Pereira
Sara Pinto
author_facet Amélia Ferreira
Alexandra Pereira
Sara Pinto
author_sort Amélia Ferreira
collection DOAJ
description <b>Background</b>: Although there is recent evidence from a range of sources that demonstrates the usefulness of assessing satisfaction with healthcare, there is still a lack of evidence regarding the satisfaction with healthcare received by adult individuals at the EOL in Portugal. <b>Methods</b>: This systematic review aims to examine and synthesize the evidence published through 2024 regarding satisfaction with care received by adult individuals at the EOL in Portugal. <b>Results</b>: Seven studies were included in this review. Six out of the seven studies were quantitative descriptive cross-sectional studies. The majority of them used family caregivers as the source of information. Most studies had small samples that characterized the satisfaction with care received in a palliative care context in a specific region of the country. Sixteen different variables were studied to understand the factors that influence satisfaction with care. The majority of them were related to the personal characteristics of the patient or the family caregiver. No evidence was found regarding the study of variables related to the patient’s trajectory, location of care provision, or place of death. <b>Conclusions</b>: The different instruments used in the data collection in all of the included studies made it difficult to compare the results and draw definite conclusions regarding satisfaction with care received by adult individuals at the EOL in Portugal. Although different levels of satisfaction with the care were found, it can be concluded that the results tend to be positive in the palliative care context.
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spelling doaj-art-ebc05d1690e642a88bcbd0414e1f24c42025-08-20T03:29:39ZengMDPI AGNursing Reports2039-439X2039-44032025-06-0115622110.3390/nursrep15060221Satisfaction with Care Received at the End of Life in Portugal: A Systematic ReviewAmélia Ferreira0Alexandra Pereira1Sara Pinto2School of Medicine and Biomedical Sciences of Abel Salazar Biomedical Institute, R. Jorge de Viterbo Ferreira 228, 4050-313 Porto, PortugalSchool of Medicine and Biomedical Sciences of Abel Salazar Biomedical Institute, R. Jorge de Viterbo Ferreira 228, 4050-313 Porto, PortugalRISE-Health, Nursing School of Porto, Rua Dr. António Bernardino de Almeida 830/844/856, 4200-072 Porto, Portugal<b>Background</b>: Although there is recent evidence from a range of sources that demonstrates the usefulness of assessing satisfaction with healthcare, there is still a lack of evidence regarding the satisfaction with healthcare received by adult individuals at the EOL in Portugal. <b>Methods</b>: This systematic review aims to examine and synthesize the evidence published through 2024 regarding satisfaction with care received by adult individuals at the EOL in Portugal. <b>Results</b>: Seven studies were included in this review. Six out of the seven studies were quantitative descriptive cross-sectional studies. The majority of them used family caregivers as the source of information. Most studies had small samples that characterized the satisfaction with care received in a palliative care context in a specific region of the country. Sixteen different variables were studied to understand the factors that influence satisfaction with care. The majority of them were related to the personal characteristics of the patient or the family caregiver. No evidence was found regarding the study of variables related to the patient’s trajectory, location of care provision, or place of death. <b>Conclusions</b>: The different instruments used in the data collection in all of the included studies made it difficult to compare the results and draw definite conclusions regarding satisfaction with care received by adult individuals at the EOL in Portugal. Although different levels of satisfaction with the care were found, it can be concluded that the results tend to be positive in the palliative care context.https://www.mdpi.com/2039-4403/15/6/221caregiversdelivery of healthcareend-of-life carenursingpalliative carepatient satisfaction
spellingShingle Amélia Ferreira
Alexandra Pereira
Sara Pinto
Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
Nursing Reports
caregivers
delivery of healthcare
end-of-life care
nursing
palliative care
patient satisfaction
title Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
title_full Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
title_fullStr Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
title_full_unstemmed Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
title_short Satisfaction with Care Received at the End of Life in Portugal: A Systematic Review
title_sort satisfaction with care received at the end of life in portugal a systematic review
topic caregivers
delivery of healthcare
end-of-life care
nursing
palliative care
patient satisfaction
url https://www.mdpi.com/2039-4403/15/6/221
work_keys_str_mv AT ameliaferreira satisfactionwithcarereceivedattheendoflifeinportugalasystematicreview
AT alexandrapereira satisfactionwithcarereceivedattheendoflifeinportugalasystematicreview
AT sarapinto satisfactionwithcarereceivedattheendoflifeinportugalasystematicreview