Operational Optimization in Chilean SMEs through Information and Communication Technologies

Operational Optimization in Chilean SMEs through Information and Communication Technologies

Objective: This study analyzes the impact of Information and Communication Technologies (ICT) on the operational efficiency of Chilean Small and Medium Enterprises (SMEs), aiming to identify the most relevant digital tools to support their development and guide public policy. Method: We used micr...

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Bibliographic Details
Main Authors: Florencia Flen Rossi, Jorge Rojas-Vallejos, Mario Domínguez Amorós
Format: Article
Language:English
Published: Universidad Autónoma de Nuevo León, Facultad de Economía 2025-07-01
Series:Ensayos Revista de Economía
Subjects:
Information and Communication Technologies
Small and Medium-Sized Enterprises (SMEs)
productivity
operational development
quantitative analysis
public policies
Online Access:https://ensayos.uanl.mx/index.php/ensayos/article/view/357
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