True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry

The rebound of the global tourism industry highlights the importance of hotel employees’ work engagement, given their pivotal roles in service performance. While previous research has demonstrated the positive impact of health-oriented leadership (HOL) on employee engagement, few studies have examin...

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Main Authors: Yao Han, Rosmah Mohamed
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251323347
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author Yao Han
Rosmah Mohamed
author_facet Yao Han
Rosmah Mohamed
author_sort Yao Han
collection DOAJ
description The rebound of the global tourism industry highlights the importance of hotel employees’ work engagement, given their pivotal roles in service performance. While previous research has demonstrated the positive impact of health-oriented leadership (HOL) on employee engagement, few studies have examined the underlying mechanism and boundary conditions. An empirical analysis was conducted on four- and five star hotels in China, and 520 frontline employees were randomly selected from different hotels. Data were collected via online questionnaire, and the proposed model was tested using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4. The findings underscore that HOL has a positive impact on work engagement. Recovery experiences emerges as a pivotal mechanism mediating the relationship between HOL and work engagement. Furthermore, trust moderates the relationship between HOL and recovery experiences. High trust strengthens the relationship, while HOL and recovery experiences even have slightly negative relationship when the level of trust is low. This study contributes to the underlying and boundary mechanisms of the relationship from a recovery perspective.
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spelling doaj-art-eb49a8df50a74dff8b44bb34d105ad772025-08-20T02:45:43ZengSAGE PublishingSAGE Open2158-24402025-02-011510.1177/21582440251323347True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel IndustryYao Han0Rosmah Mohamed1School of Business and Economics, Universiti Putra Malaysia, Seri Kembangan, Selangor, MalaysiaSchool of Business and Economics, Universiti Putra Malaysia, Seri Kembangan, Selangor, MalaysiaThe rebound of the global tourism industry highlights the importance of hotel employees’ work engagement, given their pivotal roles in service performance. While previous research has demonstrated the positive impact of health-oriented leadership (HOL) on employee engagement, few studies have examined the underlying mechanism and boundary conditions. An empirical analysis was conducted on four- and five star hotels in China, and 520 frontline employees were randomly selected from different hotels. Data were collected via online questionnaire, and the proposed model was tested using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4. The findings underscore that HOL has a positive impact on work engagement. Recovery experiences emerges as a pivotal mechanism mediating the relationship between HOL and work engagement. Furthermore, trust moderates the relationship between HOL and recovery experiences. High trust strengthens the relationship, while HOL and recovery experiences even have slightly negative relationship when the level of trust is low. This study contributes to the underlying and boundary mechanisms of the relationship from a recovery perspective.https://doi.org/10.1177/21582440251323347
spellingShingle Yao Han
Rosmah Mohamed
True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
SAGE Open
title True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
title_full True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
title_fullStr True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
title_full_unstemmed True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
title_short True or False? The Impact of Health-Oriented Leadership on Work Engagement in the Hotel Industry
title_sort true or false the impact of health oriented leadership on work engagement in the hotel industry
url https://doi.org/10.1177/21582440251323347
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AT rosmahmohamed trueorfalsetheimpactofhealthorientedleadershiponworkengagementinthehotelindustry