Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods

This study aims to enhance the visual design of ABC.com, a leading Indonesian online news portal, by using usability and eye-tracking methods. As news media transitions from print to digital, maintaining an optimal user experience is crucial. This study addresses design deficiencies on ABC.com, part...

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Main Authors: Rahmat Budi Soedirdjo, Argo Hadi Kusumo, Markus Hartono
Format: Article
Language:English
Published: MDPI AG 2025-02-01
Series:Engineering Proceedings
Subjects:
Online Access:https://www.mdpi.com/2673-4591/84/1/72
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author Rahmat Budi Soedirdjo
Argo Hadi Kusumo
Markus Hartono
author_facet Rahmat Budi Soedirdjo
Argo Hadi Kusumo
Markus Hartono
author_sort Rahmat Budi Soedirdjo
collection DOAJ
description This study aims to enhance the visual design of ABC.com, a leading Indonesian online news portal, by using usability and eye-tracking methods. As news media transitions from print to digital, maintaining an optimal user experience is crucial. This study addresses design deficiencies on ABC.com, particularly related to news accessibility, search functionality, and the impact of advertisements. This research employs questionnaires and eye-tracking technology to identify user behavior and validate the findings. Key usability aspects, such as content accessibility, error prevention, and visual appeal, are analyzed to improve the website’s layout. The eye-tracking results reveal that users focus mainly on the center of the screen, often missing critical elements like the latest news and the search engine. This study proposes enhancements in typography, contrast, and page layout, based on the identified needs. The final design of ABC.com improved by enhancing efficiency, clarity, aesthetics, readability, and user comfort. The redesign showed mean improvements of 0.16, 0.41, 0.65, 0.32, and 0.54 in these criteria, respectively, indicating a notable enhancement in usability. This study’s findings offer a practical guideline that can be directly applied to enhance similar online news platforms in Indonesia.
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spelling doaj-art-eb4829c4c898450f994a10d0dc6b719f2025-08-20T03:24:37ZengMDPI AGEngineering Proceedings2673-45912025-02-018417210.3390/engproc2025084072Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking MethodsRahmat Budi Soedirdjo0Argo Hadi Kusumo1Markus Hartono2Department of Industrial Engineering, University of Surabaya, Surabaya 60293, IndonesiaDepartment of Industrial Engineering, University of Surabaya, Surabaya 60293, IndonesiaDepartment of Industrial Engineering, University of Surabaya, Surabaya 60293, IndonesiaThis study aims to enhance the visual design of ABC.com, a leading Indonesian online news portal, by using usability and eye-tracking methods. As news media transitions from print to digital, maintaining an optimal user experience is crucial. This study addresses design deficiencies on ABC.com, particularly related to news accessibility, search functionality, and the impact of advertisements. This research employs questionnaires and eye-tracking technology to identify user behavior and validate the findings. Key usability aspects, such as content accessibility, error prevention, and visual appeal, are analyzed to improve the website’s layout. The eye-tracking results reveal that users focus mainly on the center of the screen, often missing critical elements like the latest news and the search engine. This study proposes enhancements in typography, contrast, and page layout, based on the identified needs. The final design of ABC.com improved by enhancing efficiency, clarity, aesthetics, readability, and user comfort. The redesign showed mean improvements of 0.16, 0.41, 0.65, 0.32, and 0.54 in these criteria, respectively, indicating a notable enhancement in usability. This study’s findings offer a practical guideline that can be directly applied to enhance similar online news platforms in Indonesia.https://www.mdpi.com/2673-4591/84/1/72usabilityeye trackingwebsiteonline newspaper
spellingShingle Rahmat Budi Soedirdjo
Argo Hadi Kusumo
Markus Hartono
Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
Engineering Proceedings
usability
eye tracking
website
online newspaper
title Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
title_full Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
title_fullStr Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
title_full_unstemmed Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
title_short Improvements to Visual Design on the Online News Portal ABC.com by Employing Usability and Eye Tracking Methods
title_sort improvements to visual design on the online news portal abc com by employing usability and eye tracking methods
topic usability
eye tracking
website
online newspaper
url https://www.mdpi.com/2673-4591/84/1/72
work_keys_str_mv AT rahmatbudisoedirdjo improvementstovisualdesignontheonlinenewsportalabccombyemployingusabilityandeyetrackingmethods
AT argohadikusumo improvementstovisualdesignontheonlinenewsportalabccombyemployingusabilityandeyetrackingmethods
AT markushartono improvementstovisualdesignontheonlinenewsportalabccombyemployingusabilityandeyetrackingmethods