How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme

Introduction Suicide rates for healthcare workers, coupled with mental health challenges, continue to increase in the USA. This study aimed to assess how the Interactive Screening Programme (ISP) is being used by US healthcare employees and how ISP counsellors’ use of motivational interviewing (MI)...

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Main Authors: Jodi Jacobson Frey, Yali Deng, Philip J Osteen, Rachel Imboden, Amanda Mosby, Orrin Ware, Alicia Bazell, Danielle Phillips
Format: Article
Language:English
Published: BMJ Publishing Group 2024-12-01
Series:BMJ Public Health
Online Access:https://bmjpublichealth.bmj.com/content/2/2/e001293.full
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author Jodi Jacobson Frey
Yali Deng
Philip J Osteen
Rachel Imboden
Amanda Mosby
Orrin Ware
Alicia Bazell
Danielle Phillips
author_facet Jodi Jacobson Frey
Yali Deng
Philip J Osteen
Rachel Imboden
Amanda Mosby
Orrin Ware
Alicia Bazell
Danielle Phillips
author_sort Jodi Jacobson Frey
collection DOAJ
description Introduction Suicide rates for healthcare workers, coupled with mental health challenges, continue to increase in the USA. This study aimed to assess how the Interactive Screening Programme (ISP) is being used by US healthcare employees and how ISP counsellors’ use of motivational interviewing (MI) techniques was associated with employee help-seeking outcomes.Methods We used a retrospective one-group study to analyse secondary deidentified ISP interactive counselling dialogue (written communications between the ISP counsellor and ISP user) (time frame 2009–2019) from 5922 healthcare employees at 15 US workplaces. Help-seeking outcomes included referral requests, commitment to mental health services and improved willingness to seek mental health services. Key exposures included counsellors’ use of MI techniques.Results 45% of ISP users scored in high distress on their ISP screening. Among ISP users in high distress, over 25% engaged in ISP dialogue and 63% of those who engaged in dialogue requested a referral. Bivariate analysis showed ISP users more likely to request referrals included women, younger employees, those with higher distress levels and those not currently receiving mental health services. Counsellors’ use of the MI technique, asking questions, was associated with approximately three times the odds of requesting referral (OR=3.12, p<0.001), higher odds of service commitment (OR=2.18, p<0.001) and improved willingness towards services (OR=2.21, p<0.001), compared with no questions asked during ISP dialogue. Asking questions also demonstrated a large effect size for all three dependent variables.Conclusion Results support the use of the MI techniques, especially asking questions, with ISP dialogue to encourage healthcare employees’ mental health help-seeking.
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spelling doaj-art-eb14232c8ef844549a7a24d36f725c742025-08-20T01:59:48ZengBMJ Publishing GroupBMJ Public Health2753-42942024-12-012210.1136/bmjph-2024-001293How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programmeJodi Jacobson Frey0Yali Deng1Philip J Osteen2Rachel Imboden3Amanda Mosby4Orrin Ware5Alicia Bazell6Danielle Phillips7School of Social Work, University of Maryland, Baltimore, Maryland, USASchool of Social Work, University of Maryland, Baltimore, Maryland, USASchool of Social Work, University of Utah Health, Salt Lake City, Utah, USAButler Institute for Families, University of Denver, Denver, Colorado, USASchool of Social Work, University of Maryland, Baltimore, Maryland, USASocial Work, The University of North Carolina, Chapel Hill, North Carolina, USASchool of Social Work, University of Maryland, Baltimore, Maryland, USASchool of Social Work, University of Maryland, Baltimore, Maryland, USAIntroduction Suicide rates for healthcare workers, coupled with mental health challenges, continue to increase in the USA. This study aimed to assess how the Interactive Screening Programme (ISP) is being used by US healthcare employees and how ISP counsellors’ use of motivational interviewing (MI) techniques was associated with employee help-seeking outcomes.Methods We used a retrospective one-group study to analyse secondary deidentified ISP interactive counselling dialogue (written communications between the ISP counsellor and ISP user) (time frame 2009–2019) from 5922 healthcare employees at 15 US workplaces. Help-seeking outcomes included referral requests, commitment to mental health services and improved willingness to seek mental health services. Key exposures included counsellors’ use of MI techniques.Results 45% of ISP users scored in high distress on their ISP screening. Among ISP users in high distress, over 25% engaged in ISP dialogue and 63% of those who engaged in dialogue requested a referral. Bivariate analysis showed ISP users more likely to request referrals included women, younger employees, those with higher distress levels and those not currently receiving mental health services. Counsellors’ use of the MI technique, asking questions, was associated with approximately three times the odds of requesting referral (OR=3.12, p<0.001), higher odds of service commitment (OR=2.18, p<0.001) and improved willingness towards services (OR=2.21, p<0.001), compared with no questions asked during ISP dialogue. Asking questions also demonstrated a large effect size for all three dependent variables.Conclusion Results support the use of the MI techniques, especially asking questions, with ISP dialogue to encourage healthcare employees’ mental health help-seeking.https://bmjpublichealth.bmj.com/content/2/2/e001293.full
spellingShingle Jodi Jacobson Frey
Yali Deng
Philip J Osteen
Rachel Imboden
Amanda Mosby
Orrin Ware
Alicia Bazell
Danielle Phillips
How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
BMJ Public Health
title How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
title_full How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
title_fullStr How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
title_full_unstemmed How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
title_short How are motivational interviewing techniques associated with US healthcare employees’ mental health help-seeking behaviours when using the interactive screening programme
title_sort how are motivational interviewing techniques associated with us healthcare employees mental health help seeking behaviours when using the interactive screening programme
url https://bmjpublichealth.bmj.com/content/2/2/e001293.full
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