A usability analysis of e-commerce systems: Prestashop, Magento and Joomla

This article focuses on the analysis of available open-source e-commerce systems in terms of their usability in the context of factors such as website consistency, interactivity, interface memorability and the level of aesthetics. The study compares the Prestashop, Magento, and Joomla with the Hika...

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Main Authors: Marcin Wijaszka, Mariusz Dzieńkowski
Format: Article
Language:English
Published: Lublin University of Technology 2024-09-01
Series:Journal of Computer Sciences Institute
Subjects:
Online Access:https://ph.pollub.pl/index.php/jcsi/article/view/6313
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author Marcin Wijaszka
Mariusz Dzieńkowski
author_facet Marcin Wijaszka
Mariusz Dzieńkowski
author_sort Marcin Wijaszka
collection DOAJ
description This article focuses on the analysis of available open-source e-commerce systems in terms of their usability in the context of factors such as website consistency, interactivity, interface memorability and the level of aesthetics. The study compares the Prestashop, Magento, and Joomla with the HikaShop module. An experiment was prepared, consisting of three elements: a test scenario, during which the task completion time was measured, an eye-tracking study, providing objective results showing how users look at a given system and a survey aiming to obtain opinions on the analyzed systems. Each e-commerce platform was tested by a different research group of 10 people who had not used these systems before. The results of the study indicate that the Prestashop system offers the most efficient interfaces, presenting content and providing functions that are more easily assimilated and better understood by users compared to the other two tested systems.
format Article
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institution Kabale University
issn 2544-0764
language English
publishDate 2024-09-01
publisher Lublin University of Technology
record_format Article
series Journal of Computer Sciences Institute
spelling doaj-art-eb0fa4d8992c4359b0e192b638301c922025-02-02T17:59:49ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642024-09-013210.35784/jcsi.6313A usability analysis of e-commerce systems: Prestashop, Magento and JoomlaMarcin Wijaszka0Mariusz Dzieńkowski1https://orcid.org/0000-0002-1932-297XLublin University of TechnologyLublin University of Technology This article focuses on the analysis of available open-source e-commerce systems in terms of their usability in the context of factors such as website consistency, interactivity, interface memorability and the level of aesthetics. The study compares the Prestashop, Magento, and Joomla with the HikaShop module. An experiment was prepared, consisting of three elements: a test scenario, during which the task completion time was measured, an eye-tracking study, providing objective results showing how users look at a given system and a survey aiming to obtain opinions on the analyzed systems. Each e-commerce platform was tested by a different research group of 10 people who had not used these systems before. The results of the study indicate that the Prestashop system offers the most efficient interfaces, presenting content and providing functions that are more easily assimilated and better understood by users compared to the other two tested systems. https://ph.pollub.pl/index.php/jcsi/article/view/6313e-commerce systemsusability analysiseye tracking
spellingShingle Marcin Wijaszka
Mariusz Dzieńkowski
A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
Journal of Computer Sciences Institute
e-commerce systems
usability analysis
eye tracking
title A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
title_full A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
title_fullStr A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
title_full_unstemmed A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
title_short A usability analysis of e-commerce systems: Prestashop, Magento and Joomla
title_sort usability analysis of e commerce systems prestashop magento and joomla
topic e-commerce systems
usability analysis
eye tracking
url https://ph.pollub.pl/index.php/jcsi/article/view/6313
work_keys_str_mv AT marcinwijaszka ausabilityanalysisofecommercesystemsprestashopmagentoandjoomla
AT mariuszdzienkowski ausabilityanalysisofecommercesystemsprestashopmagentoandjoomla
AT marcinwijaszka usabilityanalysisofecommercesystemsprestashopmagentoandjoomla
AT mariuszdzienkowski usabilityanalysisofecommercesystemsprestashopmagentoandjoomla