The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study

The purpose of this article is to investigate the relationship between task characteristics, business intelligence (BI) quality, and task compatibility. It is essential to investigate this relationship, as BI often builds up data from the organization's existing information systems, and thus, i...

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Main Authors: Rikke Gaardboe, Tanja Svarre, Tom Nyvang
Format: Article
Language:English
Published: Riga Technical University Press 2018-04-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Online Access:https://csimq-journals.rtu.lv/article/view/2119
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author Rikke Gaardboe
Tanja Svarre
Tom Nyvang
author_facet Rikke Gaardboe
Tanja Svarre
Tom Nyvang
author_sort Rikke Gaardboe
collection DOAJ
description The purpose of this article is to investigate the relationship between task characteristics, business intelligence (BI) quality, and task compatibility. It is essential to investigate this relationship, as BI often builds up data from the organization's existing information systems, and thus, is a supplement. In addition, there is a gap within existing research about task characteristics and BI. We conducted a survey of three companies, where 104 BI end users answered the questionnaire. Our findings reveal that BI users who experience high information quality solve difficult tasks, have a specified job, and their task solution is independent of others experiencing higher task compatibility. The main contribution of the survey is a better understanding of how tasks and BI fit together. In conclusion, the model could be tested in different industries and with different information systems.
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spelling doaj-art-eaebb421abe146aaa8e51d7b4014f2af2025-08-20T02:22:02ZengRiga Technical University PressComplex Systems Informatics and Modeling Quarterly2255-99222018-04-01014546310.7250/csimq.2018-14.041145The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative StudyRikke Gaardboe0Tanja Svarre1Tom Nyvang2Department of Business and Management, Aalborg University, Fibigerstraede 11, Aalborg Oest, 9220Department of Communication and Psychology, Aalborg University, Rendsburggade 14, Aalborg, 9000Department of Communication and Psychology, Aalborg University, Rendsburggade 14, Aalborg, 9000The purpose of this article is to investigate the relationship between task characteristics, business intelligence (BI) quality, and task compatibility. It is essential to investigate this relationship, as BI often builds up data from the organization's existing information systems, and thus, is a supplement. In addition, there is a gap within existing research about task characteristics and BI. We conducted a survey of three companies, where 104 BI end users answered the questionnaire. Our findings reveal that BI users who experience high information quality solve difficult tasks, have a specified job, and their task solution is independent of others experiencing higher task compatibility. The main contribution of the survey is a better understanding of how tasks and BI fit together. In conclusion, the model could be tested in different industries and with different information systems.https://csimq-journals.rtu.lv/article/view/2119Task difficultyTask specificityBusiness intelligenceDigital transformation
spellingShingle Rikke Gaardboe
Tanja Svarre
Tom Nyvang
The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
Complex Systems Informatics and Modeling Quarterly
Task difficulty
Task specificity
Business intelligence
Digital transformation
title The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
title_full The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
title_fullStr The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
title_full_unstemmed The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
title_short The Relationship between Task Characteristics, BI Quality, and Task Compatibility: An Explorative Study
title_sort relationship between task characteristics bi quality and task compatibility an explorative study
topic Task difficulty
Task specificity
Business intelligence
Digital transformation
url https://csimq-journals.rtu.lv/article/view/2119
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