Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub

This article addresses gaps in knowledge about whether or not smart street furniture could enhance the relationship between people and place, and whether it improves the design, amenity and management of public open space. An Australian design team, comprising a local council, a street furniture man...

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Main Authors: Nancy Marshall, Kate Bishop, Homa Rahmat, Susan Thompson, Christine Steinmetz-Weiss
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Land
Subjects:
Online Access:https://www.mdpi.com/2073-445X/13/12/2084
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author Nancy Marshall
Kate Bishop
Homa Rahmat
Susan Thompson
Christine Steinmetz-Weiss
author_facet Nancy Marshall
Kate Bishop
Homa Rahmat
Susan Thompson
Christine Steinmetz-Weiss
author_sort Nancy Marshall
collection DOAJ
description This article addresses gaps in knowledge about whether or not smart street furniture could enhance the relationship between people and place, and whether it improves the design, amenity and management of public open space. An Australian design team, comprising a local council, a street furniture manufacturer, and academics, designed, built, piloted, and assessed a new piece of smart street furniture called a ‘ChillOUT Hub’. This Hub is an integrated street furniture system, designed for public open spaces. It is enabled with ‘smart’ technology features such as Wi-Fi, mobile device charging stations, plus infrastructure usage and environmental sensors. The Hub aims to support social health, improve microclimatic conditions, and provide equitable access to technology. Street survey processes were undertaken with both ‘users’ and ‘non-users’ of the Hubs. The findings help to identify what value digitally enhanced street furniture actually has in open space and how that value is perceived by the public. The Council and Hub users overwhelmingly appreciated the newly designed street furniture and its smart amenities. Non-users clarified why they did not use smart street furniture and discussed the option of having digital amenities in public spaces more generally.
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spelling doaj-art-eacc78a2712e4ae7882272d336002e232025-08-20T02:53:30ZengMDPI AGLand2073-445X2024-12-011312208410.3390/land13122084Smart Street Furniture: User and Non-User Perspectives of the ChillOUT HubNancy Marshall0Kate Bishop1Homa Rahmat2Susan Thompson3Christine Steinmetz-Weiss4Sydney School of Architecture, Design and Planning, The University of Sydney, Sydney 2006, AustraliaSchool of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, AustraliaSchool of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, AustraliaCity Futures Research Centre, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, AustraliaSchool of Built Environment, Faculty of Arts Design & Architecture, UNSW, Sydney 2052, AustraliaThis article addresses gaps in knowledge about whether or not smart street furniture could enhance the relationship between people and place, and whether it improves the design, amenity and management of public open space. An Australian design team, comprising a local council, a street furniture manufacturer, and academics, designed, built, piloted, and assessed a new piece of smart street furniture called a ‘ChillOUT Hub’. This Hub is an integrated street furniture system, designed for public open spaces. It is enabled with ‘smart’ technology features such as Wi-Fi, mobile device charging stations, plus infrastructure usage and environmental sensors. The Hub aims to support social health, improve microclimatic conditions, and provide equitable access to technology. Street survey processes were undertaken with both ‘users’ and ‘non-users’ of the Hubs. The findings help to identify what value digitally enhanced street furniture actually has in open space and how that value is perceived by the public. The Council and Hub users overwhelmingly appreciated the newly designed street furniture and its smart amenities. Non-users clarified why they did not use smart street furniture and discussed the option of having digital amenities in public spaces more generally.https://www.mdpi.com/2073-445X/13/12/2084smart street furnitureplacesmart citiespublic space designpublic realmChillOUT Hub
spellingShingle Nancy Marshall
Kate Bishop
Homa Rahmat
Susan Thompson
Christine Steinmetz-Weiss
Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
Land
smart street furniture
place
smart cities
public space design
public realm
ChillOUT Hub
title Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
title_full Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
title_fullStr Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
title_full_unstemmed Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
title_short Smart Street Furniture: User and Non-User Perspectives of the ChillOUT Hub
title_sort smart street furniture user and non user perspectives of the chillout hub
topic smart street furniture
place
smart cities
public space design
public realm
ChillOUT Hub
url https://www.mdpi.com/2073-445X/13/12/2084
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