Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study

Objective Delayed prescribing is a promising strategy to manage patient requests for unnecessary tests and treatments. The purpose of this study was to explore general practitioner (GP) and patient views of three communication tools (Overdiagnosis Leaflet, Dialogue Sheet and ‘Wait-and-see’ Note) to...

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Main Authors: Adrian C Traeger, Denise A O’Connor, Kirsten McCaffery, Loai Albarqouni, Sweekriti Sharma, Elise Tcharkhedian, Juliet Checketts, Christiane Klinner, Parima Vyas
Format: Article
Language:English
Published: BMJ Publishing Group 2020-11-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/10/11/e039936.full
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author Adrian C Traeger
Denise A O’Connor
Kirsten McCaffery
Loai Albarqouni
Sweekriti Sharma
Elise Tcharkhedian
Juliet Checketts
Christiane Klinner
Parima Vyas
author_facet Adrian C Traeger
Denise A O’Connor
Kirsten McCaffery
Loai Albarqouni
Sweekriti Sharma
Elise Tcharkhedian
Juliet Checketts
Christiane Klinner
Parima Vyas
author_sort Adrian C Traeger
collection DOAJ
description Objective Delayed prescribing is a promising strategy to manage patient requests for unnecessary tests and treatments. The purpose of this study was to explore general practitioner (GP) and patient views of three communication tools (Overdiagnosis Leaflet, Dialogue Sheet and ‘Wait-and-see’ Note) to support delayed prescribing of diagnostic imaging.Design Qualitative study.Setting Primary and emergency care in Sydney, Australia.Participants 16 GPs and 14 patients with recent episode of low back pain.Outcome Views on the tools to delay diagnostic imaging for low back pain. Data were collected using a combination of focus groups and individual interviews.Analysis Two researchers independently performed a thematic analysis, and the author team reviewed and refined the analysis.Results GP participants responded positively to the Overdiagnosis Leaflet. The Dialogue Sheet and ‘Wait-and-see’ Note raised several concerns about patient pushback, adding to time pressure and being overwhelmed with hard-to-find paper resources. GPs preferred to communicate verbally the reasons to delay an imaging test. For patients, the reactions to the tools were more positive. Patients valued written information and a signed agreement to delay the test. However, patients expressed that a strong desire for diagnostic imaging would likely over-ride any effect of written advice to delay the test. The term ‘false alarm’ to describe overdiagnosis was poorly understood by patients.Conclusions GPs and patients agreed that a leaflet about overdiagnosis could support a delayed prescribing approach to imaging for low back pain. The Dialogue Sheet and ‘Wait-and-see’ Note were acceptable to patients but not to GPs.
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spelling doaj-art-eab72779db244d67ab940eab9f2007ab2025-08-20T02:24:04ZengBMJ Publishing GroupBMJ Open2044-60552020-11-01101110.1136/bmjopen-2020-039936Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative studyAdrian C Traeger0Denise A O’Connor1Kirsten McCaffery2Loai Albarqouni3Sweekriti Sharma4Elise Tcharkhedian5Juliet Checketts6Christiane Klinner7Parima Vyas81 Institute for Musculoskeletal Health, School of Public Health, Faculty of Medicine and Health, The University of Sydney and Sydney Local Health District, Sydney, New South Wales, AustraliaMonash Department of Clinical Epidemiology, Cabrini Institute, Monash University, Clayton, Victoria, AustraliaSydney Health Literacy Lab, Sydney School of Public Health, The University of Sydney Faculty of Medicine and Health, Sydney, New South Wales, AustraliaInstitute for Evidence-Based Healthcare, Bond University, Gold Coast, Queensland, AustraliaInstitute for Musculoskeletal Health, The University of Sydney and Sydney Local Health District, Sydney, New South Wales, Australia5 Liverpool Hospital, Liverpool, New South Wales, AustraliaAustralian Government Department of Health, Canberra, Australian Capital Territory, AustraliaCentral Clinical School, The University of Sydney Faculty of Medicine and Health, Sydney, New South Wales, AustraliaAustralian Government Department of Health, Canberra, Australian Capital Territory, AustraliaObjective Delayed prescribing is a promising strategy to manage patient requests for unnecessary tests and treatments. The purpose of this study was to explore general practitioner (GP) and patient views of three communication tools (Overdiagnosis Leaflet, Dialogue Sheet and ‘Wait-and-see’ Note) to support delayed prescribing of diagnostic imaging.Design Qualitative study.Setting Primary and emergency care in Sydney, Australia.Participants 16 GPs and 14 patients with recent episode of low back pain.Outcome Views on the tools to delay diagnostic imaging for low back pain. Data were collected using a combination of focus groups and individual interviews.Analysis Two researchers independently performed a thematic analysis, and the author team reviewed and refined the analysis.Results GP participants responded positively to the Overdiagnosis Leaflet. The Dialogue Sheet and ‘Wait-and-see’ Note raised several concerns about patient pushback, adding to time pressure and being overwhelmed with hard-to-find paper resources. GPs preferred to communicate verbally the reasons to delay an imaging test. For patients, the reactions to the tools were more positive. Patients valued written information and a signed agreement to delay the test. However, patients expressed that a strong desire for diagnostic imaging would likely over-ride any effect of written advice to delay the test. The term ‘false alarm’ to describe overdiagnosis was poorly understood by patients.Conclusions GPs and patients agreed that a leaflet about overdiagnosis could support a delayed prescribing approach to imaging for low back pain. The Dialogue Sheet and ‘Wait-and-see’ Note were acceptable to patients but not to GPs.https://bmjopen.bmj.com/content/10/11/e039936.full
spellingShingle Adrian C Traeger
Denise A O’Connor
Kirsten McCaffery
Loai Albarqouni
Sweekriti Sharma
Elise Tcharkhedian
Juliet Checketts
Christiane Klinner
Parima Vyas
Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
BMJ Open
title Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
title_full Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
title_fullStr Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
title_full_unstemmed Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
title_short Patient and general practitioner views of tools to delay diagnostic imaging for low back pain: a qualitative study
title_sort patient and general practitioner views of tools to delay diagnostic imaging for low back pain a qualitative study
url https://bmjopen.bmj.com/content/10/11/e039936.full
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