Mapping Tourists' Information Literacy through the Digital Tourism Services

Information literacy skills are increasingly important in the digital era, where the internet is very important for obtaining information. Tourists rely on online platforms to plan their trips, search for reviews, and share their experiences. This research aims to determine the level of information...

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Main Authors: Hendi Prasetyo, Novi Irawati
Format: Article
Language:English
Published: Department of Library Science Program Studi Ilmu Perpustakaan UIN Alauddin 2024-12-01
Series:Khizanah al-Hikmah
Subjects:
Online Access:https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/48209
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author Hendi Prasetyo
Novi Irawati
author_facet Hendi Prasetyo
Novi Irawati
author_sort Hendi Prasetyo
collection DOAJ
description Information literacy skills are increasingly important in the digital era, where the internet is very important for obtaining information. Tourists rely on online platforms to plan their trips, search for reviews, and share their experiences. This research aims to determine the level of information literacy skills possessed by tourists. This research uses quantitative descriptive methods. The research results show that Quadrant 1 indicates factors or attributes that are considered important, but information literacy skills in tourism services are not implemented well by tourists. Quadrant 2 reflects factors or attributes that are considered important, and tourist information literacy skills related to these attributes have been implemented well by tourists. Quadrant 3 indicates factors that are considered less important, so information literacy skills in tourism services are not implemented well. Finally, Quadrant 4 describes factors or attributes that are considered less important but are implemented excessively. The research conclusion is that the development of tourism digitalization has been well-received by tourists. The use of digital-based information services, apart from being able to accelerate economic growth, is also able to satisfy the needs and desires of tourists by providing various innovative features, both related to products and other important information needed by tourists. Tourist skills are also increasing with the development of information literacy technology.
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language English
publishDate 2024-12-01
publisher Department of Library Science Program Studi Ilmu Perpustakaan UIN Alauddin
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spelling doaj-art-ea962c9e384c4da189f31079810a54132025-08-20T02:13:47ZengDepartment of Library Science Program Studi Ilmu Perpustakaan UIN AlauddinKhizanah al-Hikmah2354-96292549-13342024-12-0112239240310.24252/kah.v12i2a1436007Mapping Tourists' Information Literacy through the Digital Tourism ServicesHendi Prasetyo0Novi Irawati1Sekolah Tinggi Pariwisata Ambarrukmo YogyakartaSekolah Tinggi Pariwisata Ambarrukmo YogyakartaInformation literacy skills are increasingly important in the digital era, where the internet is very important for obtaining information. Tourists rely on online platforms to plan their trips, search for reviews, and share their experiences. This research aims to determine the level of information literacy skills possessed by tourists. This research uses quantitative descriptive methods. The research results show that Quadrant 1 indicates factors or attributes that are considered important, but information literacy skills in tourism services are not implemented well by tourists. Quadrant 2 reflects factors or attributes that are considered important, and tourist information literacy skills related to these attributes have been implemented well by tourists. Quadrant 3 indicates factors that are considered less important, so information literacy skills in tourism services are not implemented well. Finally, Quadrant 4 describes factors or attributes that are considered less important but are implemented excessively. The research conclusion is that the development of tourism digitalization has been well-received by tourists. The use of digital-based information services, apart from being able to accelerate economic growth, is also able to satisfy the needs and desires of tourists by providing various innovative features, both related to products and other important information needed by tourists. Tourist skills are also increasing with the development of information literacy technology.https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/48209information literacyinformation servicesinformation literacy skills
spellingShingle Hendi Prasetyo
Novi Irawati
Mapping Tourists' Information Literacy through the Digital Tourism Services
Khizanah al-Hikmah
information literacy
information services
information literacy skills
title Mapping Tourists' Information Literacy through the Digital Tourism Services
title_full Mapping Tourists' Information Literacy through the Digital Tourism Services
title_fullStr Mapping Tourists' Information Literacy through the Digital Tourism Services
title_full_unstemmed Mapping Tourists' Information Literacy through the Digital Tourism Services
title_short Mapping Tourists' Information Literacy through the Digital Tourism Services
title_sort mapping tourists information literacy through the digital tourism services
topic information literacy
information services
information literacy skills
url https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/48209
work_keys_str_mv AT hendiprasetyo mappingtouristsinformationliteracythroughthedigitaltourismservices
AT noviirawati mappingtouristsinformationliteracythroughthedigitaltourismservices