Sentiment Analysis of National Health Security Mobile Application Review Using Machine Learning

Sentiment Analysis of National Health Security Mobile Application Review Using Machine Learning

It is widely acknowledged that digital transformation provides the opportunity for business process improvements. We can see many businesses, specifically in Indonesia's private and public sectors, leveraging technology to provide better service to their stakeholders. This research seeks insigh...

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Bibliographic Details
Main Author: Deta Novian Anantika Putra
Format: Article
Language:Indonesian
Published: BPJS Kesehatan 2024-12-01
Series:Jurnal Jaminan Kesehatan Nasional
Subjects:
sentiment analysis
logistic models
machine learning
application review
Online Access:https://jurnal-jkn.bpjs-kesehatan.go.id/index.php/jjkn/article/view/269
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