AI-powered live chatbots and smart tour guide apps in tourism: A literature review and future research directions
This study explores the critical intersection in the tourism sector combining artificial intelligence (AI) technologies with conventional methods. This research outlines three main goals: assessing the use of AI chatbots in the tourism industry, reviewing existing literature on intelligent tour gui...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Lodz University Press
2025-06-01
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| Series: | Tourism |
| Subjects: | |
| Online Access: | https://czasopisma.uni.lodz.pl/tourism/article/view/23831 |
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