Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand

The present study aims to examine the effects of physically and psychologically supportive work environments on innovative work behavior and the effects of innovative work behavior on job performance. This study surveyed 275 hotel employees in Thailand, and a rigorous methodology involving path anal...

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Main Authors: Chayan Chaiyapruksayanonde, Khwanruedee Ponchaitiwat
Format: Article
Language:English
Published: MDPI AG 2025-02-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/6/1/20
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author Chayan Chaiyapruksayanonde
Khwanruedee Ponchaitiwat
author_facet Chayan Chaiyapruksayanonde
Khwanruedee Ponchaitiwat
author_sort Chayan Chaiyapruksayanonde
collection DOAJ
description The present study aims to examine the effects of physically and psychologically supportive work environments on innovative work behavior and the effects of innovative work behavior on job performance. This study surveyed 275 hotel employees in Thailand, and a rigorous methodology involving path analysis was employed to scrutinize the proposed hypotheses. The study’s findings illuminate the substantial revelation that supportive work environments and innovative work behavior positively and directly impact the cultivation of job performance. Moreover, physically and psychologically supportive work environments positively and indirectly impact the cultivation of job performance. Additionally, this study thoroughly analyzes the implications for management practices, emphasizing the crucial significance of innovative work behavior in shaping job performance outcomes. Furthermore, it provides actionable recommendations for improving physically supportive work environments, empowering psychologically supportive work environments, and creating healthy, innovative work behavior to support cultivating job performance in Thailand’s hospitality industry.
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spelling doaj-art-e959ba0a12d34c2ab26c4261db7b70b72025-08-20T02:43:09ZengMDPI AGTourism and Hospitality2673-57682025-02-01612010.3390/tourhosp6010020Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from ThailandChayan Chaiyapruksayanonde0Khwanruedee Ponchaitiwat1Faculty of Business Administration and Accountancy, Khon Kaen University, Khon Kaen 40002, ThailandFaculty of Business Administration and Accountancy, Khon Kaen University, Khon Kaen 40002, ThailandThe present study aims to examine the effects of physically and psychologically supportive work environments on innovative work behavior and the effects of innovative work behavior on job performance. This study surveyed 275 hotel employees in Thailand, and a rigorous methodology involving path analysis was employed to scrutinize the proposed hypotheses. The study’s findings illuminate the substantial revelation that supportive work environments and innovative work behavior positively and directly impact the cultivation of job performance. Moreover, physically and psychologically supportive work environments positively and indirectly impact the cultivation of job performance. Additionally, this study thoroughly analyzes the implications for management practices, emphasizing the crucial significance of innovative work behavior in shaping job performance outcomes. Furthermore, it provides actionable recommendations for improving physically supportive work environments, empowering psychologically supportive work environments, and creating healthy, innovative work behavior to support cultivating job performance in Thailand’s hospitality industry.https://www.mdpi.com/2673-5768/6/1/20supportive work environmentinnovative work behaviorjob performancehospitality industry
spellingShingle Chayan Chaiyapruksayanonde
Khwanruedee Ponchaitiwat
Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
Tourism and Hospitality
supportive work environment
innovative work behavior
job performance
hospitality industry
title Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
title_full Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
title_fullStr Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
title_full_unstemmed Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
title_short Supportive Work Environments, Innovative Work Behavior, and Job Performance in the Hospitality Industry: Empirical Evidence from Thailand
title_sort supportive work environments innovative work behavior and job performance in the hospitality industry empirical evidence from thailand
topic supportive work environment
innovative work behavior
job performance
hospitality industry
url https://www.mdpi.com/2673-5768/6/1/20
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