Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design

Abstract Background Occupational stress among healthcare professionals, especially those in emergency departments, is associated with high job demands and inadequate resources, impacting both service delivery and worker well-being. This study explored a participatory organizational intervention inte...

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Main Authors: Hendrik Van Simaeys, Lore Mannaerts, Brecht Serraes, Els Clays
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Public Health
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Online Access:https://doi.org/10.1186/s12889-025-23540-3
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author Hendrik Van Simaeys
Lore Mannaerts
Brecht Serraes
Els Clays
author_facet Hendrik Van Simaeys
Lore Mannaerts
Brecht Serraes
Els Clays
author_sort Hendrik Van Simaeys
collection DOAJ
description Abstract Background Occupational stress among healthcare professionals, especially those in emergency departments, is associated with high job demands and inadequate resources, impacting both service delivery and worker well-being. This study explored a participatory organizational intervention intended to reduce stress and improve working conditions among emergency department staff. Methods A one-group pretest‒posttest design was used to examine changes in outcomes among healthcare professionals (n = 59). Standardized self-report questionnaires administered before and after the intervention assessed perceived stress levels, psychosocial work factors, and general satisfaction. The nine-week intervention consisted of structured group discussions to identify stressors and co-develop solutions, followed by targeted adjustments in work processes and the environment. The primary outcome was perceived stress (Perceived Stress Scale-10, PSS-10). Secondary outcomes included working conditions (Danish Psychosocial Work Environment Questionnaire, DPQ). Paired samples t-tests compared pre- and posttest scores, and Pearson correlations assessed associations between process indicators and changes in perceived stress. Results Postintervention findings indicated a marginally significant reduction in perceived stress and improvements in several aspects of the psychosocial work environment, including work‒life balance and supervisory recognition. These results suggest that the participatory intervention may be associated with improvements in the perceived work environment. Process evaluation results indicated moderate employee engagement, with generally positive perceptions of involvement and overall satisfaction. A marginally significant negative correlation was found between employee involvement and stress reduction, suggesting that greater involvement was associated with greater decreases in perceived stress. Conclusions While the absence of a control group limits causal inference, the study offers exploratory evidence that participatory organizational approaches may be linked to perceived improvements in staff well-being and working conditions in emergency care settings. Further research using comparative designs is needed to confirm these preliminary findings and to better understand how participatory interventions might contribute to workforce sustainability in healthcare.
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spelling doaj-art-e955918b97354048bdfcae01a189e6572025-08-20T03:46:23ZengBMCBMC Public Health1471-24582025-07-0125111010.1186/s12889-025-23540-3Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest designHendrik Van Simaeys0Lore Mannaerts1Brecht Serraes2Els Clays3Department of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent UniversityClinical Nursing and Allied Health Research and Development Group (CNuAH-RD), Nursing and Paramedical Department, Vitaz Hospital and Health CareDepartment of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent UniversityDepartment of Public Health and Primary Care, Faculty of Medicine and Health Sciences, Ghent UniversityAbstract Background Occupational stress among healthcare professionals, especially those in emergency departments, is associated with high job demands and inadequate resources, impacting both service delivery and worker well-being. This study explored a participatory organizational intervention intended to reduce stress and improve working conditions among emergency department staff. Methods A one-group pretest‒posttest design was used to examine changes in outcomes among healthcare professionals (n = 59). Standardized self-report questionnaires administered before and after the intervention assessed perceived stress levels, psychosocial work factors, and general satisfaction. The nine-week intervention consisted of structured group discussions to identify stressors and co-develop solutions, followed by targeted adjustments in work processes and the environment. The primary outcome was perceived stress (Perceived Stress Scale-10, PSS-10). Secondary outcomes included working conditions (Danish Psychosocial Work Environment Questionnaire, DPQ). Paired samples t-tests compared pre- and posttest scores, and Pearson correlations assessed associations between process indicators and changes in perceived stress. Results Postintervention findings indicated a marginally significant reduction in perceived stress and improvements in several aspects of the psychosocial work environment, including work‒life balance and supervisory recognition. These results suggest that the participatory intervention may be associated with improvements in the perceived work environment. Process evaluation results indicated moderate employee engagement, with generally positive perceptions of involvement and overall satisfaction. A marginally significant negative correlation was found between employee involvement and stress reduction, suggesting that greater involvement was associated with greater decreases in perceived stress. Conclusions While the absence of a control group limits causal inference, the study offers exploratory evidence that participatory organizational approaches may be linked to perceived improvements in staff well-being and working conditions in emergency care settings. Further research using comparative designs is needed to confirm these preliminary findings and to better understand how participatory interventions might contribute to workforce sustainability in healthcare.https://doi.org/10.1186/s12889-025-23540-3Occupational stressParticipative organizational intervention (POI)Emergency department
spellingShingle Hendrik Van Simaeys
Lore Mannaerts
Brecht Serraes
Els Clays
Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
BMC Public Health
Occupational stress
Participative organizational intervention (POI)
Emergency department
title Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
title_full Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
title_fullStr Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
title_full_unstemmed Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
title_short Evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting: a one group pretest-posttest design
title_sort evaluating the impact of a participatory organizational intervention on reducing occupational stress in an emergency department setting a one group pretest posttest design
topic Occupational stress
Participative organizational intervention (POI)
Emergency department
url https://doi.org/10.1186/s12889-025-23540-3
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