The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
Abstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves int...
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| Format: | Article |
| Language: | English |
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SpringerOpen
2025-07-01
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| Series: | Future Business Journal |
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| Online Access: | https://doi.org/10.1186/s43093-025-00578-8 |
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| author | Muhammad Muzummil Sibtain Saira Younis |
| author_facet | Muhammad Muzummil Sibtain Saira Younis |
| author_sort | Muhammad Muzummil Sibtain |
| collection | DOAJ |
| description | Abstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves into the complex dynamics of leadership and innovation towards supply chain efficiency in Pakistan’s service sector. The study collected a data of 238 valid responses through snowball sampling technique from services firms in Pakistan. SPSS 22.0 and WarpPLS 7.0 were used for analysis of conceptual framework. The findings disclosed that innovative leadership is very influential when it comes to information technology and process improvement in supply chains. Furthermore, the study underscores the value of perspective of supply chain innovation in mediating leadership and efficiency presenting new insights on strategic leadership in volatile contexts of service operations. This study presents a new avenue of investigation into the effects of innovative leadership on supply chain effectiveness in the service sector of Pakistan hitherto un-investigated in prior research. The recommendations presented may help the service enterprises to make appropriate leadership and technology investment decisions with a view of improving operations performance and sustaining growth in the constantly competitive environment. |
| format | Article |
| id | doaj-art-e8565b6d173d44cd800518ed410cd495 |
| institution | DOAJ |
| issn | 2314-7210 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | SpringerOpen |
| record_format | Article |
| series | Future Business Journal |
| spelling | doaj-art-e8565b6d173d44cd800518ed410cd4952025-08-20T03:03:25ZengSpringerOpenFuture Business Journal2314-72102025-07-0111111710.1186/s43093-025-00578-8The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technologyMuhammad Muzummil Sibtain0Saira Younis1National Textile UniversityNational Textile UniversityAbstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves into the complex dynamics of leadership and innovation towards supply chain efficiency in Pakistan’s service sector. The study collected a data of 238 valid responses through snowball sampling technique from services firms in Pakistan. SPSS 22.0 and WarpPLS 7.0 were used for analysis of conceptual framework. The findings disclosed that innovative leadership is very influential when it comes to information technology and process improvement in supply chains. Furthermore, the study underscores the value of perspective of supply chain innovation in mediating leadership and efficiency presenting new insights on strategic leadership in volatile contexts of service operations. This study presents a new avenue of investigation into the effects of innovative leadership on supply chain effectiveness in the service sector of Pakistan hitherto un-investigated in prior research. The recommendations presented may help the service enterprises to make appropriate leadership and technology investment decisions with a view of improving operations performance and sustaining growth in the constantly competitive environment.https://doi.org/10.1186/s43093-025-00578-8Innovation leadershipProcess improvementInformation technologySupply chain innovationSupply chain efficiencyService industry |
| spellingShingle | Muhammad Muzummil Sibtain Saira Younis The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology Future Business Journal Innovation leadership Process improvement Information technology Supply chain innovation Supply chain efficiency Service industry |
| title | The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology |
| title_full | The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology |
| title_fullStr | The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology |
| title_full_unstemmed | The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology |
| title_short | The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology |
| title_sort | role of innovation leadership in enhancing supply chain efficiency a mediated model of process improvement and information technology |
| topic | Innovation leadership Process improvement Information technology Supply chain innovation Supply chain efficiency Service industry |
| url | https://doi.org/10.1186/s43093-025-00578-8 |
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