The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology

Abstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves int...

Full description

Saved in:
Bibliographic Details
Main Authors: Muhammad Muzummil Sibtain, Saira Younis
Format: Article
Language:English
Published: SpringerOpen 2025-07-01
Series:Future Business Journal
Subjects:
Online Access:https://doi.org/10.1186/s43093-025-00578-8
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849769400323801088
author Muhammad Muzummil Sibtain
Saira Younis
author_facet Muhammad Muzummil Sibtain
Saira Younis
author_sort Muhammad Muzummil Sibtain
collection DOAJ
description Abstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves into the complex dynamics of leadership and innovation towards supply chain efficiency in Pakistan’s service sector. The study collected a data of 238 valid responses through snowball sampling technique from services firms in Pakistan. SPSS 22.0 and WarpPLS 7.0 were used for analysis of conceptual framework. The findings disclosed that innovative leadership is very influential when it comes to information technology and process improvement in supply chains. Furthermore, the study underscores the value of perspective of supply chain innovation in mediating leadership and efficiency presenting new insights on strategic leadership in volatile contexts of service operations. This study presents a new avenue of investigation into the effects of innovative leadership on supply chain effectiveness in the service sector of Pakistan hitherto un-investigated in prior research. The recommendations presented may help the service enterprises to make appropriate leadership and technology investment decisions with a view of improving operations performance and sustaining growth in the constantly competitive environment.
format Article
id doaj-art-e8565b6d173d44cd800518ed410cd495
institution DOAJ
issn 2314-7210
language English
publishDate 2025-07-01
publisher SpringerOpen
record_format Article
series Future Business Journal
spelling doaj-art-e8565b6d173d44cd800518ed410cd4952025-08-20T03:03:25ZengSpringerOpenFuture Business Journal2314-72102025-07-0111111710.1186/s43093-025-00578-8The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technologyMuhammad Muzummil Sibtain0Saira Younis1National Textile UniversityNational Textile UniversityAbstract Global business competition is pushing firms to cut costs and maximize efficiency in pursuit of long-term competitive dominance. For the purpose, firms are seeing their supply chains as potential area for innovation in order to reduce costs and increase responsiveness. This study delves into the complex dynamics of leadership and innovation towards supply chain efficiency in Pakistan’s service sector. The study collected a data of 238 valid responses through snowball sampling technique from services firms in Pakistan. SPSS 22.0 and WarpPLS 7.0 were used for analysis of conceptual framework. The findings disclosed that innovative leadership is very influential when it comes to information technology and process improvement in supply chains. Furthermore, the study underscores the value of perspective of supply chain innovation in mediating leadership and efficiency presenting new insights on strategic leadership in volatile contexts of service operations. This study presents a new avenue of investigation into the effects of innovative leadership on supply chain effectiveness in the service sector of Pakistan hitherto un-investigated in prior research. The recommendations presented may help the service enterprises to make appropriate leadership and technology investment decisions with a view of improving operations performance and sustaining growth in the constantly competitive environment.https://doi.org/10.1186/s43093-025-00578-8Innovation leadershipProcess improvementInformation technologySupply chain innovationSupply chain efficiencyService industry
spellingShingle Muhammad Muzummil Sibtain
Saira Younis
The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
Future Business Journal
Innovation leadership
Process improvement
Information technology
Supply chain innovation
Supply chain efficiency
Service industry
title The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
title_full The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
title_fullStr The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
title_full_unstemmed The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
title_short The role of innovation leadership in enhancing supply chain efficiency: a mediated model of process improvement and information technology
title_sort role of innovation leadership in enhancing supply chain efficiency a mediated model of process improvement and information technology
topic Innovation leadership
Process improvement
Information technology
Supply chain innovation
Supply chain efficiency
Service industry
url https://doi.org/10.1186/s43093-025-00578-8
work_keys_str_mv AT muhammadmuzummilsibtain theroleofinnovationleadershipinenhancingsupplychainefficiencyamediatedmodelofprocessimprovementandinformationtechnology
AT sairayounis theroleofinnovationleadershipinenhancingsupplychainefficiencyamediatedmodelofprocessimprovementandinformationtechnology
AT muhammadmuzummilsibtain roleofinnovationleadershipinenhancingsupplychainefficiencyamediatedmodelofprocessimprovementandinformationtechnology
AT sairayounis roleofinnovationleadershipinenhancingsupplychainefficiencyamediatedmodelofprocessimprovementandinformationtechnology