CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG
The present article describes prerequisites for introduction and operation of CRM systems at the metallurgical enterprises, and also shows specific features of CRM systems for metallurgical branch.
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| Format: | Article |
| Language: | English |
| Published: |
Belarusian National Technical University
2015-11-01
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| Series: | Литьë и металлургия |
| Subjects: | |
| Online Access: | https://lim.bntu.by/jour/article/view/518 |
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| _version_ | 1832543246826340352 |
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| author | D. V. Akushko |
| author_facet | D. V. Akushko |
| author_sort | D. V. Akushko |
| collection | DOAJ |
| description | The present article describes prerequisites for introduction and operation of CRM systems at the metallurgical enterprises, and also shows specific features of CRM systems for metallurgical branch. |
| format | Article |
| id | doaj-art-e8186c1001504c8db748dec0634d74d0 |
| institution | Kabale University |
| issn | 1683-6065 2414-0406 |
| language | English |
| publishDate | 2015-11-01 |
| publisher | Belarusian National Technical University |
| record_format | Article |
| series | Литьë и металлургия |
| spelling | doaj-art-e8186c1001504c8db748dec0634d74d02025-02-03T11:51:13ZengBelarusian National Technical UniversityЛитьë и металлургия1683-60652414-04062015-11-01027475512CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURGD. V. Akushko0BSW - management company of "BMC" holding"The present article describes prerequisites for introduction and operation of CRM systems at the metallurgical enterprises, and also shows specific features of CRM systems for metallurgical branch.https://lim.bntu.by/jour/article/view/518crm (customer relationship management system)salemarketingclient baseerp (enterprise resource planning) system |
| spellingShingle | D. V. Akushko CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG Литьë и металлургия crm (customer relationship management system) sale marketing client base erp (enterprise resource planning) system |
| title | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG |
| title_full | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG |
| title_fullStr | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG |
| title_full_unstemmed | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG |
| title_short | CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM (CRM SYSTEMS) IN METALLURG |
| title_sort | customer relationship management system crm systems in metallurg |
| topic | crm (customer relationship management system) sale marketing client base erp (enterprise resource planning) system |
| url | https://lim.bntu.by/jour/article/view/518 |
| work_keys_str_mv | AT dvakushko customerrelationshipmanagementsystemcrmsystemsinmetallurg |