Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey
Objective: The traditional approach to pharmacy practice offers standard medications based solely on physicians’ decisions or existing treatment guidelines, not accompanying patients in their health status. On the other hand, patient-centered pharmacies provide tailored care to each individual’s par...
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| Format: | Article |
| Language: | English |
| Published: |
Wolters Kluwer Medknow Publications
2024-10-01
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| Series: | Journal of Research in Pharmacy Practice |
| Subjects: | |
| Online Access: | https://journals.lww.com/10.4103/jrpp.jrpp_5_25 |
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| _version_ | 1849723591524876288 |
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| author | Mahna Ekhlasi Nima Shahdadi Farzad Peiravian Nazila Yousefi |
| author_facet | Mahna Ekhlasi Nima Shahdadi Farzad Peiravian Nazila Yousefi |
| author_sort | Mahna Ekhlasi |
| collection | DOAJ |
| description | Objective:
The traditional approach to pharmacy practice offers standard medications based solely on physicians’ decisions or existing treatment guidelines, not accompanying patients in their health status. On the other hand, patient-centered pharmacies provide tailored care to each individual’s particular needs and concerns. As the patient-centered approach has gained significant importance in modern healthcare systems, including pharmacies, this study investigates how community pharmacies in Tehran are implementing such an approach.
Methods:
A descriptive-analytical cross-sectional study was conducted using a validated questionnaire in the general population visiting pharmacies. The data were analyzed using SPSS 30.0.
Findings:
The results show that 45% of the pharmacies were patient centered. The average rating of their patient-centeredness was 4.03 (out of 5). Regarding the patient-centeredness aspects of pharmacies, the most decisive points were the confidentiality of personal information and respect for the rights and dignity of the patients.
Conclusion:
Our study shows that most pharmacies are patient centered. There was also a significant positive correlation between patient-centeredness and disease-centeredness. This means that improving the level of patient-centeredness in pharmacies also enhances the status of disease-centeredness in pharmacies, increasing patient satisfaction and loyalty. |
| format | Article |
| id | doaj-art-e7d4a8e5014643fe890521473af63353 |
| institution | DOAJ |
| issn | 2319-9644 2279-042X |
| language | English |
| publishDate | 2024-10-01 |
| publisher | Wolters Kluwer Medknow Publications |
| record_format | Article |
| series | Journal of Research in Pharmacy Practice |
| spelling | doaj-art-e7d4a8e5014643fe890521473af633532025-08-20T03:10:58ZengWolters Kluwer Medknow PublicationsJournal of Research in Pharmacy Practice2319-96442279-042X2024-10-0113413714010.4103/jrpp.jrpp_5_25Patient-centeredness Approach in Community Pharmacies: A Cross-sectional SurveyMahna EkhlasiNima ShahdadiFarzad PeiravianNazila YousefiObjective: The traditional approach to pharmacy practice offers standard medications based solely on physicians’ decisions or existing treatment guidelines, not accompanying patients in their health status. On the other hand, patient-centered pharmacies provide tailored care to each individual’s particular needs and concerns. As the patient-centered approach has gained significant importance in modern healthcare systems, including pharmacies, this study investigates how community pharmacies in Tehran are implementing such an approach. Methods: A descriptive-analytical cross-sectional study was conducted using a validated questionnaire in the general population visiting pharmacies. The data were analyzed using SPSS 30.0. Findings: The results show that 45% of the pharmacies were patient centered. The average rating of their patient-centeredness was 4.03 (out of 5). Regarding the patient-centeredness aspects of pharmacies, the most decisive points were the confidentiality of personal information and respect for the rights and dignity of the patients. Conclusion: Our study shows that most pharmacies are patient centered. There was also a significant positive correlation between patient-centeredness and disease-centeredness. This means that improving the level of patient-centeredness in pharmacies also enhances the status of disease-centeredness in pharmacies, increasing patient satisfaction and loyalty.https://journals.lww.com/10.4103/jrpp.jrpp_5_25community pharmacypatient-centerednesspatient-satisfactionpharmacistpharmacy practice |
| spellingShingle | Mahna Ekhlasi Nima Shahdadi Farzad Peiravian Nazila Yousefi Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey Journal of Research in Pharmacy Practice community pharmacy patient-centeredness patient-satisfaction pharmacist pharmacy practice |
| title | Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey |
| title_full | Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey |
| title_fullStr | Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey |
| title_full_unstemmed | Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey |
| title_short | Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey |
| title_sort | patient centeredness approach in community pharmacies a cross sectional survey |
| topic | community pharmacy patient-centeredness patient-satisfaction pharmacist pharmacy practice |
| url | https://journals.lww.com/10.4103/jrpp.jrpp_5_25 |
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