Patient-centeredness Approach in Community Pharmacies: A Cross-sectional Survey
Objective: The traditional approach to pharmacy practice offers standard medications based solely on physicians’ decisions or existing treatment guidelines, not accompanying patients in their health status. On the other hand, patient-centered pharmacies provide tailored care to each individual’s par...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Wolters Kluwer Medknow Publications
2024-10-01
|
| Series: | Journal of Research in Pharmacy Practice |
| Subjects: | |
| Online Access: | https://journals.lww.com/10.4103/jrpp.jrpp_5_25 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | Objective:
The traditional approach to pharmacy practice offers standard medications based solely on physicians’ decisions or existing treatment guidelines, not accompanying patients in their health status. On the other hand, patient-centered pharmacies provide tailored care to each individual’s particular needs and concerns. As the patient-centered approach has gained significant importance in modern healthcare systems, including pharmacies, this study investigates how community pharmacies in Tehran are implementing such an approach.
Methods:
A descriptive-analytical cross-sectional study was conducted using a validated questionnaire in the general population visiting pharmacies. The data were analyzed using SPSS 30.0.
Findings:
The results show that 45% of the pharmacies were patient centered. The average rating of their patient-centeredness was 4.03 (out of 5). Regarding the patient-centeredness aspects of pharmacies, the most decisive points were the confidentiality of personal information and respect for the rights and dignity of the patients.
Conclusion:
Our study shows that most pharmacies are patient centered. There was also a significant positive correlation between patient-centeredness and disease-centeredness. This means that improving the level of patient-centeredness in pharmacies also enhances the status of disease-centeredness in pharmacies, increasing patient satisfaction and loyalty. |
|---|---|
| ISSN: | 2319-9644 2279-042X |