Exploring social media usage as a communication channel among independent food retailer SMEs in South Africa

Social media has facilitated interaction between businesses and consumers, and consequently, has seen rapid growth as a communication channel by a number of smaller retailers in South Africa. Hence, the primary research objective of this study is to explore social media usage as a marketing communic...

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Bibliographic Details
Main Authors: José dos Santos, Rodney Duffett
Format: Article
Language:English
Published: Asociación Española de Contabilidad y Administración de Empresas (AECA), Universidad Politécnica de Cartagena (UPCT) 2021-09-01
Series:Small Business International Review
Subjects:
Online Access:https://sbir.upct.es/index.php/sbir/article/view/392
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