Unlocking the metaverse: Determinants of voluntary adoption in e-commerce

Acceptance hinges on various conditions, influenced by purpose. Different purposes dictate user acceptance factors. Some relate to professional necessity, others to personal tech adoption. This study focusses on voluntary metaverse adoption for product purchase and discerning determinants. The aim o...

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Main Authors: Radka Bauerová, Michal Halaška
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Sustainable Futures
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666188825000061
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author Radka Bauerová
Michal Halaška
author_facet Radka Bauerová
Michal Halaška
author_sort Radka Bauerová
collection DOAJ
description Acceptance hinges on various conditions, influenced by purpose. Different purposes dictate user acceptance factors. Some relate to professional necessity, others to personal tech adoption. This study focusses on voluntary metaverse adoption for product purchase and discerning determinants. The aim of this research is to explore and delineate the determinants that shape the intention to use the metaverse, with a focus on voluntary adoption for product purchase. Using a questionnaire, the study collected primary data from 508 respondents after meticulous data cleaning. Structural equation modelling tested the proposed model, revealing the determinants driving metaverse purchase intent. An artificial neural network probed complex relationships. The results show an indirect impact of Avatar options and virtual economy, with Attitude and Marketing communication and data collection directly influencing. In addition, trust and responsibility, along with security and privacy, emerged as moderating factors in certain relationships. The study emphasises marketing's strong impact on metaverse purchase intention, indicating significant corporate-consumer potential. Additionally, avatar display options emerged as the second strongest determinant, underscoring users' desire for extensive avatar customisation as a channel for self-expression.
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spelling doaj-art-e6f8636cbcf84888ad5dd7bfa3f099be2025-08-20T03:20:13ZengElsevierSustainable Futures2666-18882025-06-01910043610.1016/j.sftr.2025.100436Unlocking the metaverse: Determinants of voluntary adoption in e-commerceRadka Bauerová0Michal Halaška1Corresponding author.; Silesian University in Opava, School of Business Administration in Karvina, Univerzitní náměstí 1934/3, 733 40 Karviná, Czech RepublicSilesian University in Opava, School of Business Administration in Karvina, Univerzitní náměstí 1934/3, 733 40 Karviná, Czech RepublicAcceptance hinges on various conditions, influenced by purpose. Different purposes dictate user acceptance factors. Some relate to professional necessity, others to personal tech adoption. This study focusses on voluntary metaverse adoption for product purchase and discerning determinants. The aim of this research is to explore and delineate the determinants that shape the intention to use the metaverse, with a focus on voluntary adoption for product purchase. Using a questionnaire, the study collected primary data from 508 respondents after meticulous data cleaning. Structural equation modelling tested the proposed model, revealing the determinants driving metaverse purchase intent. An artificial neural network probed complex relationships. The results show an indirect impact of Avatar options and virtual economy, with Attitude and Marketing communication and data collection directly influencing. In addition, trust and responsibility, along with security and privacy, emerged as moderating factors in certain relationships. The study emphasises marketing's strong impact on metaverse purchase intention, indicating significant corporate-consumer potential. Additionally, avatar display options emerged as the second strongest determinant, underscoring users' desire for extensive avatar customisation as a channel for self-expression.http://www.sciencedirect.com/science/article/pii/S2666188825000061Behavioural intentionConsumer perceptionMetaverseAdoption of technology
spellingShingle Radka Bauerová
Michal Halaška
Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
Sustainable Futures
Behavioural intention
Consumer perception
Metaverse
Adoption of technology
title Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
title_full Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
title_fullStr Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
title_full_unstemmed Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
title_short Unlocking the metaverse: Determinants of voluntary adoption in e-commerce
title_sort unlocking the metaverse determinants of voluntary adoption in e commerce
topic Behavioural intention
Consumer perception
Metaverse
Adoption of technology
url http://www.sciencedirect.com/science/article/pii/S2666188825000061
work_keys_str_mv AT radkabauerova unlockingthemetaversedeterminantsofvoluntaryadoptioninecommerce
AT michalhalaska unlockingthemetaversedeterminantsofvoluntaryadoptioninecommerce