Higher education students' perceptions of ChatGPT: A global study of early reactions.
The paper presents the most comprehensive and large-scale global study to date on how higher education students perceived the use of ChatGPT in early 2024. With a sample of 23,218 students from 109 countries and territories, the study reveals that students primarily used ChatGPT for brainstorming, s...
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Public Library of Science (PLoS)
2025-01-01
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Online Access: | https://doi.org/10.1371/journal.pone.0315011 |
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author | Dejan Ravšelj Damijana Keržič Nina Tomaževič Lan Umek Nejc Brezovar Noorminshah A Iahad Ali Abdulla Abdulla Anait Akopyan Magdalena Waleska Aldana Segura Jehan AlHumaid Mohamed Farouk Allam Maria Alló Raphael Papa Kweku Andoh Octavian Andronic Yarhands Dissou Arthur Fatih Aydın Amira Badran Roxana Balbontín-Alvarado Helmi Ben Saad Andrea Bencsik Isaac Benning Adrian Besimi Denilson da Silva Bezerra Chiara Buizza Roberto Burro Anthony Bwalya Cristina Cachero Patricia Castillo-Briceno Harold Castro Ching Sing Chai Constadina Charalambous Thomas K F Chiu Otilia Clipa Ruggero Colombari Luis José H Corral Escobedo Elísio Costa Radu George Crețulescu Marta Crispino Nicola Cucari Fergus Dalton Meva Demir Kaya Ivo Dumić-Čule Diena Dwidienawati Ryan Ebardo Daniel Lawer Egbenya MoezAlIslam Ezzat Faris Miroslav Fečko Paulo Ferrinho Adrian Florea Chun Yuen Fong Zoë Francis Alberto Ghilardi Belinka González-Fernández Daniela Hau Md Shamim Hossain Theo Hug Fany Inasius Maryam Jaffar Ismail Hatidža Jahić Morrison Omokiniovo Jessa Marika Kapanadze Sujita Kumar Kar Elham Talib Kateeb Feridun Kaya Hanaa Ouda Khadri Masao Kikuchi Vitaliy Mykolayovych Kobets Katerina Metodieva Kostova Evita Krasmane Jesus Lau Wai Him Crystal Law Florin Lazăr Lejla Lazović-Pita Vivian Wing Yan Lee Jingtai Li Diego Vinicio López-Aguilar Adrian Luca Ruth Garcia Luciano Juan D Machin-Mastromatteo Marwa Madi Alexandre Lourenço Manguele Rubén Francisco Manrique Thumah Mapulanga Frederic Marimon Galia Ilieva Marinova Marta Mas-Machuca Oliva Mejía-Rodríguez Maria Meletiou-Mavrotheris Silvia Mariela Méndez-Prado José Manuel Meza-Cano Evija Mirķe Alpana Mishra Ondrej Mital Cristina Mollica Daniel Ionel Morariu Natalia Mospan Angel Mukuka Silvana Guadalupe Navarro Jiménez Irena Nikaj Maria Mihaylova Nisheva Efi Nisiforou Joseph Njiku Singhanat Nomnian Lulzime Nuredini-Mehmedi Ernest Nyamekye Alka Obadić Abdelmohsen Hamed Okela Dorit Olenik-Shemesh Izabela Ostoj Kevin Javier Peralta-Rizzo Almir Peštek Amila Pilav-Velić Dilma Rosanda Miranda Pires Eyal Rabin Daniela Raccanello Agustine Ramie Md Mamun Ur Rashid Robert A P Reuter Valentina Reyes Ana Sofia Rodrigues Paul Rodway Silvia Ručinská Shorena Sadzaglishvili Ashraf Atta M S Salem Gordana Savić Astrid Schepman Samia Mokhtar Shahpo Abdelmajid Snouber Emma Soler Bengi Sonyel Eliza Stefanova Anna Stone Artur Strzelecki Tetsuji Tanaka Carolina Tapia Cortes Andrea Teira-Fachado Henri Tilga Jelena Titko Maryna Tolmach Dedi Turmudi Laura Varela-Candamio Ioanna Vekiri Giada Vicentini Erisher Woyo Özlem Yorulmaz Said A S Yunus Ana-Maria Zamfir Munyaradzi Zhou Aleksander Aristovnik |
author_facet | Dejan Ravšelj Damijana Keržič Nina Tomaževič Lan Umek Nejc Brezovar Noorminshah A Iahad Ali Abdulla Abdulla Anait Akopyan Magdalena Waleska Aldana Segura Jehan AlHumaid Mohamed Farouk Allam Maria Alló Raphael Papa Kweku Andoh Octavian Andronic Yarhands Dissou Arthur Fatih Aydın Amira Badran Roxana Balbontín-Alvarado Helmi Ben Saad Andrea Bencsik Isaac Benning Adrian Besimi Denilson da Silva Bezerra Chiara Buizza Roberto Burro Anthony Bwalya Cristina Cachero Patricia Castillo-Briceno Harold Castro Ching Sing Chai Constadina Charalambous Thomas K F Chiu Otilia Clipa Ruggero Colombari Luis José H Corral Escobedo Elísio Costa Radu George Crețulescu Marta Crispino Nicola Cucari Fergus Dalton Meva Demir Kaya Ivo Dumić-Čule Diena Dwidienawati Ryan Ebardo Daniel Lawer Egbenya MoezAlIslam Ezzat Faris Miroslav Fečko Paulo Ferrinho Adrian Florea Chun Yuen Fong Zoë Francis Alberto Ghilardi Belinka González-Fernández Daniela Hau Md Shamim Hossain Theo Hug Fany Inasius Maryam Jaffar Ismail Hatidža Jahić Morrison Omokiniovo Jessa Marika Kapanadze Sujita Kumar Kar Elham Talib Kateeb Feridun Kaya Hanaa Ouda Khadri Masao Kikuchi Vitaliy Mykolayovych Kobets Katerina Metodieva Kostova Evita Krasmane Jesus Lau Wai Him Crystal Law Florin Lazăr Lejla Lazović-Pita Vivian Wing Yan Lee Jingtai Li Diego Vinicio López-Aguilar Adrian Luca Ruth Garcia Luciano Juan D Machin-Mastromatteo Marwa Madi Alexandre Lourenço Manguele Rubén Francisco Manrique Thumah Mapulanga Frederic Marimon Galia Ilieva Marinova Marta Mas-Machuca Oliva Mejía-Rodríguez Maria Meletiou-Mavrotheris Silvia Mariela Méndez-Prado José Manuel Meza-Cano Evija Mirķe Alpana Mishra Ondrej Mital Cristina Mollica Daniel Ionel Morariu Natalia Mospan Angel Mukuka Silvana Guadalupe Navarro Jiménez Irena Nikaj Maria Mihaylova Nisheva Efi Nisiforou Joseph Njiku Singhanat Nomnian Lulzime Nuredini-Mehmedi Ernest Nyamekye Alka Obadić Abdelmohsen Hamed Okela Dorit Olenik-Shemesh Izabela Ostoj Kevin Javier Peralta-Rizzo Almir Peštek Amila Pilav-Velić Dilma Rosanda Miranda Pires Eyal Rabin Daniela Raccanello Agustine Ramie Md Mamun Ur Rashid Robert A P Reuter Valentina Reyes Ana Sofia Rodrigues Paul Rodway Silvia Ručinská Shorena Sadzaglishvili Ashraf Atta M S Salem Gordana Savić Astrid Schepman Samia Mokhtar Shahpo Abdelmajid Snouber Emma Soler Bengi Sonyel Eliza Stefanova Anna Stone Artur Strzelecki Tetsuji Tanaka Carolina Tapia Cortes Andrea Teira-Fachado Henri Tilga Jelena Titko Maryna Tolmach Dedi Turmudi Laura Varela-Candamio Ioanna Vekiri Giada Vicentini Erisher Woyo Özlem Yorulmaz Said A S Yunus Ana-Maria Zamfir Munyaradzi Zhou Aleksander Aristovnik |
author_sort | Dejan Ravšelj |
collection | DOAJ |
description | The paper presents the most comprehensive and large-scale global study to date on how higher education students perceived the use of ChatGPT in early 2024. With a sample of 23,218 students from 109 countries and territories, the study reveals that students primarily used ChatGPT for brainstorming, summarizing texts, and finding research articles, with a few using it for professional and creative writing. They found it useful for simplifying complex information and summarizing content, but less reliable for providing information and supporting classroom learning, though some considered its information clearer than that from peers and teachers. Moreover, students agreed on the need for AI regulations at all levels due to concerns about ChatGPT promoting cheating, plagiarism, and social isolation. However, they believed ChatGPT could potentially enhance their access to knowledge and improve their learning experience, study efficiency, and chances of achieving good grades. While ChatGPT was perceived as effective in potentially improving AI literacy, digital communication, and content creation skills, it was less useful for interpersonal communication, decision-making, numeracy, native language proficiency, and the development of critical thinking skills. Students also felt that ChatGPT would boost demand for AI-related skills and facilitate remote work without significantly impacting unemployment. Emotionally, students mostly felt positive using ChatGPT, with curiosity and calmness being the most common emotions. Further examinations reveal variations in students' perceptions across different socio-demographic and geographic factors, with key factors influencing students' use of ChatGPT also being identified. Higher education institutions' managers and teachers may benefit from these findings while formulating the curricula and instructions/regulations for ChatGPT use, as well as when designing the teaching methods and assessment tools. Moreover, policymakers may also consider the findings when formulating strategies for secondary and higher education system development, especially in light of changing labor market needs and related digital skills development. |
format | Article |
id | doaj-art-e6b27c948ad84edea6b49702d8e4c5b7 |
institution | Kabale University |
issn | 1932-6203 |
language | English |
publishDate | 2025-01-01 |
publisher | Public Library of Science (PLoS) |
record_format | Article |
series | PLoS ONE |
spelling | doaj-art-e6b27c948ad84edea6b49702d8e4c5b72025-02-10T05:30:37ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01202e031501110.1371/journal.pone.0315011Higher education students' perceptions of ChatGPT: A global study of early reactions.Dejan RavšeljDamijana KeržičNina TomaževičLan UmekNejc BrezovarNoorminshah A IahadAli Abdulla AbdullaAnait AkopyanMagdalena Waleska Aldana SeguraJehan AlHumaidMohamed Farouk AllamMaria AllóRaphael Papa Kweku AndohOctavian AndronicYarhands Dissou ArthurFatih AydınAmira BadranRoxana Balbontín-AlvaradoHelmi Ben SaadAndrea BencsikIsaac BenningAdrian BesimiDenilson da Silva BezerraChiara BuizzaRoberto BurroAnthony BwalyaCristina CacheroPatricia Castillo-BricenoHarold CastroChing Sing ChaiConstadina CharalambousThomas K F ChiuOtilia ClipaRuggero ColombariLuis José H Corral EscobedoElísio CostaRadu George CrețulescuMarta CrispinoNicola CucariFergus DaltonMeva Demir KayaIvo Dumić-ČuleDiena DwidienawatiRyan EbardoDaniel Lawer EgbenyaMoezAlIslam Ezzat FarisMiroslav FečkoPaulo FerrinhoAdrian FloreaChun Yuen FongZoë FrancisAlberto GhilardiBelinka González-FernándezDaniela HauMd Shamim HossainTheo HugFany InasiusMaryam Jaffar IsmailHatidža JahićMorrison Omokiniovo JessaMarika KapanadzeSujita Kumar KarElham Talib KateebFeridun KayaHanaa Ouda KhadriMasao KikuchiVitaliy Mykolayovych KobetsKaterina Metodieva KostovaEvita KrasmaneJesus LauWai Him Crystal LawFlorin LazărLejla Lazović-PitaVivian Wing Yan LeeJingtai LiDiego Vinicio López-AguilarAdrian LucaRuth Garcia LucianoJuan D Machin-MastromatteoMarwa MadiAlexandre Lourenço MangueleRubén Francisco ManriqueThumah MapulangaFrederic MarimonGalia Ilieva MarinovaMarta Mas-MachucaOliva Mejía-RodríguezMaria Meletiou-MavrotherisSilvia Mariela Méndez-PradoJosé Manuel Meza-CanoEvija MirķeAlpana MishraOndrej MitalCristina MollicaDaniel Ionel MorariuNatalia MospanAngel MukukaSilvana Guadalupe Navarro JiménezIrena NikajMaria Mihaylova NishevaEfi NisiforouJoseph NjikuSinghanat NomnianLulzime Nuredini-MehmediErnest NyamekyeAlka ObadićAbdelmohsen Hamed OkelaDorit Olenik-ShemeshIzabela OstojKevin Javier Peralta-RizzoAlmir PeštekAmila Pilav-VelićDilma Rosanda Miranda PiresEyal RabinDaniela RaccanelloAgustine RamieMd Mamun Ur RashidRobert A P ReuterValentina ReyesAna Sofia RodriguesPaul RodwaySilvia RučinskáShorena SadzaglishviliAshraf Atta M S SalemGordana SavićAstrid SchepmanSamia Mokhtar ShahpoAbdelmajid SnouberEmma SolerBengi SonyelEliza StefanovaAnna StoneArtur StrzeleckiTetsuji TanakaCarolina Tapia CortesAndrea Teira-FachadoHenri TilgaJelena TitkoMaryna TolmachDedi TurmudiLaura Varela-CandamioIoanna VekiriGiada VicentiniErisher WoyoÖzlem YorulmazSaid A S YunusAna-Maria ZamfirMunyaradzi ZhouAleksander AristovnikThe paper presents the most comprehensive and large-scale global study to date on how higher education students perceived the use of ChatGPT in early 2024. With a sample of 23,218 students from 109 countries and territories, the study reveals that students primarily used ChatGPT for brainstorming, summarizing texts, and finding research articles, with a few using it for professional and creative writing. They found it useful for simplifying complex information and summarizing content, but less reliable for providing information and supporting classroom learning, though some considered its information clearer than that from peers and teachers. Moreover, students agreed on the need for AI regulations at all levels due to concerns about ChatGPT promoting cheating, plagiarism, and social isolation. However, they believed ChatGPT could potentially enhance their access to knowledge and improve their learning experience, study efficiency, and chances of achieving good grades. While ChatGPT was perceived as effective in potentially improving AI literacy, digital communication, and content creation skills, it was less useful for interpersonal communication, decision-making, numeracy, native language proficiency, and the development of critical thinking skills. Students also felt that ChatGPT would boost demand for AI-related skills and facilitate remote work without significantly impacting unemployment. Emotionally, students mostly felt positive using ChatGPT, with curiosity and calmness being the most common emotions. Further examinations reveal variations in students' perceptions across different socio-demographic and geographic factors, with key factors influencing students' use of ChatGPT also being identified. Higher education institutions' managers and teachers may benefit from these findings while formulating the curricula and instructions/regulations for ChatGPT use, as well as when designing the teaching methods and assessment tools. Moreover, policymakers may also consider the findings when formulating strategies for secondary and higher education system development, especially in light of changing labor market needs and related digital skills development.https://doi.org/10.1371/journal.pone.0315011 |
spellingShingle | Dejan Ravšelj Damijana Keržič Nina Tomaževič Lan Umek Nejc Brezovar Noorminshah A Iahad Ali Abdulla Abdulla Anait Akopyan Magdalena Waleska Aldana Segura Jehan AlHumaid Mohamed Farouk Allam Maria Alló Raphael Papa Kweku Andoh Octavian Andronic Yarhands Dissou Arthur Fatih Aydın Amira Badran Roxana Balbontín-Alvarado Helmi Ben Saad Andrea Bencsik Isaac Benning Adrian Besimi Denilson da Silva Bezerra Chiara Buizza Roberto Burro Anthony Bwalya Cristina Cachero Patricia Castillo-Briceno Harold Castro Ching Sing Chai Constadina Charalambous Thomas K F Chiu Otilia Clipa Ruggero Colombari Luis José H Corral Escobedo Elísio Costa Radu George Crețulescu Marta Crispino Nicola Cucari Fergus Dalton Meva Demir Kaya Ivo Dumić-Čule Diena Dwidienawati Ryan Ebardo Daniel Lawer Egbenya MoezAlIslam Ezzat Faris Miroslav Fečko Paulo Ferrinho Adrian Florea Chun Yuen Fong Zoë Francis Alberto Ghilardi Belinka González-Fernández Daniela Hau Md Shamim Hossain Theo Hug Fany Inasius Maryam Jaffar Ismail Hatidža Jahić Morrison Omokiniovo Jessa Marika Kapanadze Sujita Kumar Kar Elham Talib Kateeb Feridun Kaya Hanaa Ouda Khadri Masao Kikuchi Vitaliy Mykolayovych Kobets Katerina Metodieva Kostova Evita Krasmane Jesus Lau Wai Him Crystal Law Florin Lazăr Lejla Lazović-Pita Vivian Wing Yan Lee Jingtai Li Diego Vinicio López-Aguilar Adrian Luca Ruth Garcia Luciano Juan D Machin-Mastromatteo Marwa Madi Alexandre Lourenço Manguele Rubén Francisco Manrique Thumah Mapulanga Frederic Marimon Galia Ilieva Marinova Marta Mas-Machuca Oliva Mejía-Rodríguez Maria Meletiou-Mavrotheris Silvia Mariela Méndez-Prado José Manuel Meza-Cano Evija Mirķe Alpana Mishra Ondrej Mital Cristina Mollica Daniel Ionel Morariu Natalia Mospan Angel Mukuka Silvana Guadalupe Navarro Jiménez Irena Nikaj Maria Mihaylova Nisheva Efi Nisiforou Joseph Njiku Singhanat Nomnian Lulzime Nuredini-Mehmedi Ernest Nyamekye Alka Obadić Abdelmohsen Hamed Okela Dorit Olenik-Shemesh Izabela Ostoj Kevin Javier Peralta-Rizzo Almir Peštek Amila Pilav-Velić Dilma Rosanda Miranda Pires Eyal Rabin Daniela Raccanello Agustine Ramie Md Mamun Ur Rashid Robert A P Reuter Valentina Reyes Ana Sofia Rodrigues Paul Rodway Silvia Ručinská Shorena Sadzaglishvili Ashraf Atta M S Salem Gordana Savić Astrid Schepman Samia Mokhtar Shahpo Abdelmajid Snouber Emma Soler Bengi Sonyel Eliza Stefanova Anna Stone Artur Strzelecki Tetsuji Tanaka Carolina Tapia Cortes Andrea Teira-Fachado Henri Tilga Jelena Titko Maryna Tolmach Dedi Turmudi Laura Varela-Candamio Ioanna Vekiri Giada Vicentini Erisher Woyo Özlem Yorulmaz Said A S Yunus Ana-Maria Zamfir Munyaradzi Zhou Aleksander Aristovnik Higher education students' perceptions of ChatGPT: A global study of early reactions. PLoS ONE |
title | Higher education students' perceptions of ChatGPT: A global study of early reactions. |
title_full | Higher education students' perceptions of ChatGPT: A global study of early reactions. |
title_fullStr | Higher education students' perceptions of ChatGPT: A global study of early reactions. |
title_full_unstemmed | Higher education students' perceptions of ChatGPT: A global study of early reactions. |
title_short | Higher education students' perceptions of ChatGPT: A global study of early reactions. |
title_sort | higher education students perceptions of chatgpt a global study of early reactions |
url | https://doi.org/10.1371/journal.pone.0315011 |
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