Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation

Abstract Aim To a) evaluate the impact of Making Every Contact Count Healthy Conversation Skills (MECC HCS) training on the confidence and competence of physiotherapists in supporting patient behaviour change, and b) evaluate perceived acceptability, barriers and facilitators to implementing MECC HC...

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Main Authors: Amelia Parchment, Wendy Lawrence, Em Rahman, Nick Townsend, Elaine Wainwright, David Wainwright
Format: Article
Language:English
Published: BMC 2025-06-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-025-12513-2
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author Amelia Parchment
Wendy Lawrence
Em Rahman
Nick Townsend
Elaine Wainwright
David Wainwright
author_facet Amelia Parchment
Wendy Lawrence
Em Rahman
Nick Townsend
Elaine Wainwright
David Wainwright
author_sort Amelia Parchment
collection DOAJ
description Abstract Aim To a) evaluate the impact of Making Every Contact Count Healthy Conversation Skills (MECC HCS) training on the confidence and competence of physiotherapists in supporting patient behaviour change, and b) evaluate perceived acceptability, barriers and facilitators to implementing MECC HCS, following training. Methods A before and after evaluation design was employed. MECC HCS training took place in October and December 2021. A range of measures were taken directly before training, directly after training, at 6- to 12- week follow-up and at 6- month follow-up. These measures related to confidence in delivering MECC HCS and supporting behaviour change in patients, competence in doing so, and perceived acceptability of utilising MECC HCS as a brief intervention to support behaviour change in practice. Results MECC HCS training had significant positive impacts on the confidence and competence of physiotherapists in using MECC HCS skills to support patient behaviour change. Physiotherapists found training highly valuable and felt that implementing MECC HCS was acceptable within their practice. ‘Intentions’ and ‘Social/ Professional Role and Identity’ were key enablers to MECC HCS implementation at 6 months post- training. Conclusions MECC HCS training may contribute to closing the gap between evidence-based recommendations and the practice of physiotherapists in relation to health promotion and supporting patient behaviour change and self-management.
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spelling doaj-art-e6a9ee8c600649c18459e2a2dbe0b8472025-08-20T02:05:47ZengBMCBMC Health Services Research1472-69632025-06-0125111510.1186/s12913-025-12513-2Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluationAmelia Parchment0Wendy Lawrence1Em Rahman2Nick Townsend3Elaine Wainwright4David Wainwright5Department for Health, University of BathPrimary Care, Population Science and Medical Education, Faculty of Medicine, University of SouthamptonPublic Health Workforce Development, NHS England- South EastCentre for Exercise, Nutrition and Health Sciences, School for Policy Studies, University of BristolAberdeen Centre for Arthritis and Musculoskeletal Health (Epidemiology Group), School of Medicine, Medical Sciences and Nutrition, University of AberdeenDepartment for Health, University of BathAbstract Aim To a) evaluate the impact of Making Every Contact Count Healthy Conversation Skills (MECC HCS) training on the confidence and competence of physiotherapists in supporting patient behaviour change, and b) evaluate perceived acceptability, barriers and facilitators to implementing MECC HCS, following training. Methods A before and after evaluation design was employed. MECC HCS training took place in October and December 2021. A range of measures were taken directly before training, directly after training, at 6- to 12- week follow-up and at 6- month follow-up. These measures related to confidence in delivering MECC HCS and supporting behaviour change in patients, competence in doing so, and perceived acceptability of utilising MECC HCS as a brief intervention to support behaviour change in practice. Results MECC HCS training had significant positive impacts on the confidence and competence of physiotherapists in using MECC HCS skills to support patient behaviour change. Physiotherapists found training highly valuable and felt that implementing MECC HCS was acceptable within their practice. ‘Intentions’ and ‘Social/ Professional Role and Identity’ were key enablers to MECC HCS implementation at 6 months post- training. Conclusions MECC HCS training may contribute to closing the gap between evidence-based recommendations and the practice of physiotherapists in relation to health promotion and supporting patient behaviour change and self-management.https://doi.org/10.1186/s12913-025-12513-2Brief interventionPhysiotherapyBehaviour changeMaking every contact countHealthy conversation skills
spellingShingle Amelia Parchment
Wendy Lawrence
Em Rahman
Nick Townsend
Elaine Wainwright
David Wainwright
Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
BMC Health Services Research
Brief intervention
Physiotherapy
Behaviour change
Making every contact count
Healthy conversation skills
title Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
title_full Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
title_fullStr Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
title_full_unstemmed Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
title_short Increasing confidence and competence in supporting behaviour change in physiotherapy practice using Making Every Contact Count Healthy Conversation Skills: a before and after evaluation
title_sort increasing confidence and competence in supporting behaviour change in physiotherapy practice using making every contact count healthy conversation skills a before and after evaluation
topic Brief intervention
Physiotherapy
Behaviour change
Making every contact count
Healthy conversation skills
url https://doi.org/10.1186/s12913-025-12513-2
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