EVALUASI SISTEM INFORMASI MANAJEMEN DAERAH – BARANG MILIK DAERAH MENGGUNAKAN FRAMEWORK ITIL PADA AREA SERVICE OPERATION DENGAN PENDEKATAN FRAMEWORK CMMI-SVC

EVALUASI SISTEM INFORMASI MANAJEMEN DAERAH – BARANG MILIK DAERAH MENGGUNAKAN FRAMEWORK ITIL PADA AREA SERVICE OPERATION DENGAN PENDEKATAN FRAMEWORK CMMI-SVC

In recent years , the Sistem Informasi Manajemen Daerah (SIMDA) – Barang Milik Daerah (BMD) server in Denpasar City had been down several times. These conditions can increase the risk of incidents in service delivery that have not been detected. In this study, an evaluation of SIMDA-BMD was carried...

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Bibliographic Details
Main Authors: I Gede Satya Mulyawan, I Made Candiasa, Dewa Gede Hendra Divayana
Format: Article
Language:English
Published: Institut Bisnis dan Teknologi Indonesia 2022-04-01
Series:SINTECH (Science and Information Technology) Journal
Subjects:
Evaluasi
ITIL
CMMI-SVC
Service Operation
Online Access:https://ejournal.instiki.ac.id/index.php/sintechjournal/article/view/1092
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