Productivity of Services: an Explorative Study in the Electrical and Chemical Engineering Sector
Knowledge intensive, complex services play a crucial role in the economy and welfare of developed countries. However, service productivity management is not as much investigated as productivity in manufacturing. In this paper a literature based and empirically confirmed approach to a comprehensive d...
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| Main Authors: | Andreas Petz, Sönke Duckwitz, Christina Schmalz |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Editura ASE
2012-11-01
|
| Series: | Amfiteatru Economic |
| Subjects: | |
| Online Access: | http://www.amfiteatrueconomic.ro/ArticolEN.aspx?CodArticol=1156 |
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