Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?

Interdisciplinary communication is a critical component of quality patient care. On emergency medical services (EMS) arrival to the emergency department (ED), the pre-existing opportunity-based reporting (OBR) handoff paradigm may result in disjointed, repetitive and incomplete transition of patient...

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Main Authors: Charles W Hwang, Frederick S Southwick, Brandon R Allen, Christopher L Gross, Corey D Cowgill, Brent A Selph, Jessica M Cowgill, Ziad Saqr
Format: Article
Language:English
Published: BMJ Publishing Group 2025-05-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/2/e002948.full
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author Charles W Hwang
Frederick S Southwick
Brandon R Allen
Christopher L Gross
Corey D Cowgill
Brent A Selph
Jessica M Cowgill
Ziad Saqr
author_facet Charles W Hwang
Frederick S Southwick
Brandon R Allen
Christopher L Gross
Corey D Cowgill
Brent A Selph
Jessica M Cowgill
Ziad Saqr
author_sort Charles W Hwang
collection DOAJ
description Interdisciplinary communication is a critical component of quality patient care. On emergency medical services (EMS) arrival to the emergency department (ED), the pre-existing opportunity-based reporting (OBR) handoff paradigm may result in disjointed, repetitive and incomplete transition of patient care to the ED, adversely impacting patient care. This quality improvement study was conducted at a tertiary care, academic university hospital ED and evaluated the impact of team-based reporting (TBR) during EMS patient handoff in the ED on several markers of clinical efficiency (CE). The standard OBR handoff protocol was compared with the TBR protocol, which brings the patient’s ED care team to bedside shortly after patient arrival, allowing EMS to give a single, synchronous handoff. The use of TBR during prehospital-ED handoffs was associated with statistically and clinically significant improvement across multiple CE quality indicators. A team-based handoff strategy is a low-cost policy intervention that provides meaningful improvements related to CE and quality care.
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publishDate 2025-05-01
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series BMJ Open Quality
spelling doaj-art-e5db1931bdb1481d9c4d593c62b863e42025-08-20T03:52:52ZengBMJ Publishing GroupBMJ Open Quality2399-66412025-05-0114210.1136/bmjoq-2024-002948Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?Charles W Hwang0Frederick S Southwick1Brandon R Allen2Christopher L Gross3Corey D Cowgill4Brent A Selph5Jessica M Cowgill6Ziad Saqr7University of Florida College of Medicine, Gainesville, Florida, USAUniversity of Florida College of Medicine, Gainesville, Florida, USAEmergency Medicine, University of Florida College of Medicine, Gainesville, Florida, USAUniversity of Florida College of Medicine, Gainesville, Florida, USASchool of Physician Assistant Studies, University of Florida College of Medicine, Gainesville, Florida, USASchool of Physician Assistant Studies, University of Florida College of Medicine, Gainesville, Florida, USAEmergency Medicine, University of Florida College of Medicine, Gainesville, Florida, USAUniversity of Florida College of Medicine, Gainesville, Florida, USAInterdisciplinary communication is a critical component of quality patient care. On emergency medical services (EMS) arrival to the emergency department (ED), the pre-existing opportunity-based reporting (OBR) handoff paradigm may result in disjointed, repetitive and incomplete transition of patient care to the ED, adversely impacting patient care. This quality improvement study was conducted at a tertiary care, academic university hospital ED and evaluated the impact of team-based reporting (TBR) during EMS patient handoff in the ED on several markers of clinical efficiency (CE). The standard OBR handoff protocol was compared with the TBR protocol, which brings the patient’s ED care team to bedside shortly after patient arrival, allowing EMS to give a single, synchronous handoff. The use of TBR during prehospital-ED handoffs was associated with statistically and clinically significant improvement across multiple CE quality indicators. A team-based handoff strategy is a low-cost policy intervention that provides meaningful improvements related to CE and quality care.https://bmjopenquality.bmj.com/content/14/2/e002948.full
spellingShingle Charles W Hwang
Frederick S Southwick
Brandon R Allen
Christopher L Gross
Corey D Cowgill
Brent A Selph
Jessica M Cowgill
Ziad Saqr
Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
BMJ Open Quality
title Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
title_full Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
title_fullStr Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
title_full_unstemmed Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
title_short Prehospital to emergency department handoff: can team-based reporting improve markers of clinical efficiency in an adult emergency department?
title_sort prehospital to emergency department handoff can team based reporting improve markers of clinical efficiency in an adult emergency department
url https://bmjopenquality.bmj.com/content/14/2/e002948.full
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