The paradox of consumer-level open innovation collaborators in sustainable consumption transformation

Sustainable consumption is critical for addressing environmental challenges, yet fostering transformative behavioral shifts remains complex. This study examines the determinants of transformative sustainable consumption behavior, focusing on consumer attitudes toward sustainability, consumer collabo...

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Main Authors: Wutthiya Aekthanate Srisathan, Phaninee Naruetharadhol
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Sustainable Futures
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Online Access:http://www.sciencedirect.com/science/article/pii/S2666188825002308
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author Wutthiya Aekthanate Srisathan
Phaninee Naruetharadhol
author_facet Wutthiya Aekthanate Srisathan
Phaninee Naruetharadhol
author_sort Wutthiya Aekthanate Srisathan
collection DOAJ
description Sustainable consumption is critical for addressing environmental challenges, yet fostering transformative behavioral shifts remains complex. This study examines the determinants of transformative sustainable consumption behavior, focusing on consumer attitudes toward sustainability, consumer collaboration, and consumer expertise, while also considering the moderating role of consumer tension. By integrating open innovation principles and exploring the paradoxical behaviors and tensions consumers experience in sustainability, the study investigates how such factors influence consumer engagement in sustainable practices and transformative consumption behavior in Thailand. Using partial least squares structural equation modeling (PLS-SEM), primary data were collected from 324 Thai consumers . The findings provide evidence of key dynamics in sustainable consumption. Consumer attitudes positively influence engagement (β = 0.153, p = 0.037), yet they negatively impact transformative sustainable consumption behavior (β = -0.148, p = 0.023), revealing an attitude-behavior gap. Consumer collaboration enhances engagement (β = 0.165, p = 0.011) but does not directly affect transformative consumption behavior (β = -0.017, p = 0.847), suggesting that collaborative efforts alone are insufficient to drive transformative change. Conversely, consumer expertise strongly predicts both engagement (β = 0.343, p < 0.001) and transformative behavior (β = 0.175, p = 0.045), highlighting the role of knowledge in fostering sustainability. Additionally, consumer tension significantly impacts transformative behavior (β = 0.247, p = 0.004), demonstrating that internal conflicts—such as financial concerns and convenience trade-offs—shape decision-making. Moderation analysis reveals that expertise buffers the negative effects of tension (β = 0.151, p = 0.005), while attitudes and collaboration are more vulnerable to psychological conflict (β = 0.100, p = 0.054; β = -0.309, p < 0.001). The findings provide practical implications for policymakers and businesses, emphasizing the need for targeted educational initiatives, policy incentives, and structured engagement models to reduce consumer tensions and enhance transformative sustainable consumption behavior.
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spelling doaj-art-e5d6b33653de4bff9f4af9f99e31f4762025-08-20T02:06:47ZengElsevierSustainable Futures2666-18882025-06-01910066210.1016/j.sftr.2025.100662The paradox of consumer-level open innovation collaborators in sustainable consumption transformationWutthiya Aekthanate Srisathan0Phaninee Naruetharadhol1Center for Sustainable Innovation and Society, Khon Kaen 40002, Thailand; Business Administration Division, International College, Khon Kaen University, 123 Mitrphap Road, Khon Kaen 40002, ThailandDepartment of International Technology and Innovation Management, International College, Khon Kaen University, 123 Mitrphap Road, Khon Kaen 40002, Thailand; Center for Sustainable Innovation and Society, Khon Kaen 40002, Thailand; Corresponding author at: Department of International Technology and Innovation Management, International College, Khon Kaen University, 123 Mitrphap Road, Khon Kaen 40002, Thailand.Sustainable consumption is critical for addressing environmental challenges, yet fostering transformative behavioral shifts remains complex. This study examines the determinants of transformative sustainable consumption behavior, focusing on consumer attitudes toward sustainability, consumer collaboration, and consumer expertise, while also considering the moderating role of consumer tension. By integrating open innovation principles and exploring the paradoxical behaviors and tensions consumers experience in sustainability, the study investigates how such factors influence consumer engagement in sustainable practices and transformative consumption behavior in Thailand. Using partial least squares structural equation modeling (PLS-SEM), primary data were collected from 324 Thai consumers . The findings provide evidence of key dynamics in sustainable consumption. Consumer attitudes positively influence engagement (β = 0.153, p = 0.037), yet they negatively impact transformative sustainable consumption behavior (β = -0.148, p = 0.023), revealing an attitude-behavior gap. Consumer collaboration enhances engagement (β = 0.165, p = 0.011) but does not directly affect transformative consumption behavior (β = -0.017, p = 0.847), suggesting that collaborative efforts alone are insufficient to drive transformative change. Conversely, consumer expertise strongly predicts both engagement (β = 0.343, p < 0.001) and transformative behavior (β = 0.175, p = 0.045), highlighting the role of knowledge in fostering sustainability. Additionally, consumer tension significantly impacts transformative behavior (β = 0.247, p = 0.004), demonstrating that internal conflicts—such as financial concerns and convenience trade-offs—shape decision-making. Moderation analysis reveals that expertise buffers the negative effects of tension (β = 0.151, p = 0.005), while attitudes and collaboration are more vulnerable to psychological conflict (β = 0.100, p = 0.054; β = -0.309, p < 0.001). The findings provide practical implications for policymakers and businesses, emphasizing the need for targeted educational initiatives, policy incentives, and structured engagement models to reduce consumer tensions and enhance transformative sustainable consumption behavior.http://www.sciencedirect.com/science/article/pii/S2666188825002308Transformative sustainable consumptionConsumer attitudes towards sustainabilityConsumer collaborationConsumer expertiseOpen innovation in sustainability
spellingShingle Wutthiya Aekthanate Srisathan
Phaninee Naruetharadhol
The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
Sustainable Futures
Transformative sustainable consumption
Consumer attitudes towards sustainability
Consumer collaboration
Consumer expertise
Open innovation in sustainability
title The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
title_full The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
title_fullStr The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
title_full_unstemmed The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
title_short The paradox of consumer-level open innovation collaborators in sustainable consumption transformation
title_sort paradox of consumer level open innovation collaborators in sustainable consumption transformation
topic Transformative sustainable consumption
Consumer attitudes towards sustainability
Consumer collaboration
Consumer expertise
Open innovation in sustainability
url http://www.sciencedirect.com/science/article/pii/S2666188825002308
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