A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions

Abstract This pre-registered systematic review aimed to examine whether online support groups affect the health and wellbeing of individuals with a chronic condition, and what mechanisms may influence such effects. In September 2024, literature searches were conducted across electronic databases (Me...

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Main Authors: Freya Mills, John Drury, Charlotte E. Hall, Dale Weston, Charles Symons, Richard Amlôt, Holly Carter
Format: Article
Language:English
Published: Nature Portfolio 2025-03-01
Series:Communications Psychology
Online Access:https://doi.org/10.1038/s44271-025-00217-6
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author Freya Mills
John Drury
Charlotte E. Hall
Dale Weston
Charles Symons
Richard Amlôt
Holly Carter
author_facet Freya Mills
John Drury
Charlotte E. Hall
Dale Weston
Charles Symons
Richard Amlôt
Holly Carter
author_sort Freya Mills
collection DOAJ
description Abstract This pre-registered systematic review aimed to examine whether online support groups affect the health and wellbeing of individuals with a chronic condition, and what mechanisms may influence such effects. In September 2024, literature searches were conducted across electronic databases (Medline, Embase, PsycInfo, Web of Science and Google Scholar), pre-publication websites (MedRxiv and PsyArXiv) and grey literature websites. Qualitative and quantitative studies were included if they explored the impact of online support groups on the health and wellbeing outcomes of individuals with a chronic condition. The Mixed Methods Appraisal Tool was used to appraise the quality of the included studies. In total 100 papers met the inclusion criteria with their findings presented in a thematic synthesis. Health and wellbeing outcomes were categorised as: physical health, mental health, quality of life, social wellbeing, behaviour and decision-making, and adjustment. Mechanisms reported in these studies related to exchanging support, sharing experiences, content expression, and social comparison. User and group characteristics were also explored. The included studies suggest that online support groups can have a positive impact on social wellbeing, behaviour, and adjustment, with inconclusive findings for physical health and quality of life. However, there is also the possibility of a negative effect on anxiety and distress, particularly when exposed to other group members’ difficult experiences. Research comparing different online group features, such as platforms, size, and duration is needed. In particular, future research should be experimental to overcome the limitations of some of the cross-sectional designs of the included studies. The review was funded by the National Institute for Health and Care Research Health Protection Research in Emergency Preparedness and Response. Pre-registration ID: CRD42023399258
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spelling doaj-art-e5757445880a440f84e9c20836b9f8f62025-08-20T02:56:21ZengNature PortfolioCommunications Psychology2731-91212025-03-013112810.1038/s44271-025-00217-6A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditionsFreya Mills0John Drury1Charlotte E. Hall2Dale Weston3Charles Symons4Richard Amlôt5Holly Carter6Behavioural Science and Insights Unit, UK Health Security AgencySchool of Psychology, University of SussexBehavioural Science and Insights Unit, UK Health Security AgencyBehavioural Science and Insights Unit, UK Health Security AgencyBehavioural Science and Insights Unit, UK Health Security AgencyBehavioural Science and Insights Unit, UK Health Security AgencyBehavioural Science and Insights Unit, UK Health Security AgencyAbstract This pre-registered systematic review aimed to examine whether online support groups affect the health and wellbeing of individuals with a chronic condition, and what mechanisms may influence such effects. In September 2024, literature searches were conducted across electronic databases (Medline, Embase, PsycInfo, Web of Science and Google Scholar), pre-publication websites (MedRxiv and PsyArXiv) and grey literature websites. Qualitative and quantitative studies were included if they explored the impact of online support groups on the health and wellbeing outcomes of individuals with a chronic condition. The Mixed Methods Appraisal Tool was used to appraise the quality of the included studies. In total 100 papers met the inclusion criteria with their findings presented in a thematic synthesis. Health and wellbeing outcomes were categorised as: physical health, mental health, quality of life, social wellbeing, behaviour and decision-making, and adjustment. Mechanisms reported in these studies related to exchanging support, sharing experiences, content expression, and social comparison. User and group characteristics were also explored. The included studies suggest that online support groups can have a positive impact on social wellbeing, behaviour, and adjustment, with inconclusive findings for physical health and quality of life. However, there is also the possibility of a negative effect on anxiety and distress, particularly when exposed to other group members’ difficult experiences. Research comparing different online group features, such as platforms, size, and duration is needed. In particular, future research should be experimental to overcome the limitations of some of the cross-sectional designs of the included studies. The review was funded by the National Institute for Health and Care Research Health Protection Research in Emergency Preparedness and Response. Pre-registration ID: CRD42023399258https://doi.org/10.1038/s44271-025-00217-6
spellingShingle Freya Mills
John Drury
Charlotte E. Hall
Dale Weston
Charles Symons
Richard Amlôt
Holly Carter
A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
Communications Psychology
title A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
title_full A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
title_fullStr A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
title_full_unstemmed A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
title_short A mixed studies systematic review on the health and wellbeing effects, and underlying mechanisms, of online support groups for chronic conditions
title_sort mixed studies systematic review on the health and wellbeing effects and underlying mechanisms of online support groups for chronic conditions
url https://doi.org/10.1038/s44271-025-00217-6
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