User activity monitoring and automated office IT infrastructure management system

This article presents the concept, architecture, and implementation of an intelligent microservice platform for monitoring user activity and automating the management of office IT infrastructure. In the context of rapid digital transformation and growing cybersecurity threats, the platform addresses...

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Main Authors: V.V. Vorotnikov, O.O. Shelukha, K.I. Matvieiev
Format: Article
Language:English
Published: Zhytomyr Polytechnic State University 2025-07-01
Series:Технічна інженерія
Subjects:
Online Access:https://ten.ztu.edu.ua/article/view/334873
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author V.V. Vorotnikov
O.O. Shelukha
K.I. Matvieiev
author_facet V.V. Vorotnikov
O.O. Shelukha
K.I. Matvieiev
author_sort V.V. Vorotnikov
collection DOAJ
description This article presents the concept, architecture, and implementation of an intelligent microservice platform for monitoring user activity and automating the management of office IT infrastructure. In the context of rapid digital transformation and growing cybersecurity threats, the platform addresses the need for transparency, anomaly detection, and adaptive response across complex IT environments. A novel aspect of the proposed approach is the conceptualization of each personal computer as an active Internet of Things (IoT) node within a unified digital ecosystem. The system is based on a multi-level, event-driven IoT architecture that employs an MQTT bus as the transport layer to ensure scalability, flexibility, and fault tolerance. It consists of three core layers: data collection agents, a message broker, and analytical-control microservices. These components enable behavior-based analytics, detection of unauthorized software, identification of third-party or potentially malicious processes (e.g., cryptominers), and real-time risk prediction. The platform integrates secure communication protocols, encryption, event caching, and mechanisms for privacy protection and data persistence during connectivity loss. A detailed implementation of a Python-based software agent is provided, capable of gathering technical and behavioral parameters such as CPU load, user interaction, and network status. The architecture supports seamless integration with cloud-based analytics tools, AI modules, and cybersecurity systems, facilitating dynamic policy adjustment and proactive incident response. The platform is designed to incorporate self-learning mechanisms, contextual awareness, and multi-agent coordination–supporting the transition from conventional monitoring tools to an adaptive, intelligent infrastructure aligned with Industry 4.0 paradigms, where each workstation functions as a smart sensor-actuator unit in the organizational IT landscape.
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spelling doaj-art-e5153b246ecd4d56b3fb449b2dadc1412025-08-20T03:17:59ZengZhytomyr Polytechnic State UniversityТехнічна інженерія2706-58472707-96192025-07-01951249258doi.org/10.26642/ten-2025-1(95)-249-258User activity monitoring and automated office IT infrastructure management systemV.V. Vorotnikov0https://orcid.org/0000-0001-8584-3901O.O. Shelukha1https://orcid.org/0000-0002-6088-8262K.I. Matvieiev2https://orcid.org/0009-0004-4594-6956Zhytomyr Polytechnic State University, UkraineZhytomyr Polytechnic State University, UkraineZhytomyr Polytechnic State University, UkraineThis article presents the concept, architecture, and implementation of an intelligent microservice platform for monitoring user activity and automating the management of office IT infrastructure. In the context of rapid digital transformation and growing cybersecurity threats, the platform addresses the need for transparency, anomaly detection, and adaptive response across complex IT environments. A novel aspect of the proposed approach is the conceptualization of each personal computer as an active Internet of Things (IoT) node within a unified digital ecosystem. The system is based on a multi-level, event-driven IoT architecture that employs an MQTT bus as the transport layer to ensure scalability, flexibility, and fault tolerance. It consists of three core layers: data collection agents, a message broker, and analytical-control microservices. These components enable behavior-based analytics, detection of unauthorized software, identification of third-party or potentially malicious processes (e.g., cryptominers), and real-time risk prediction. The platform integrates secure communication protocols, encryption, event caching, and mechanisms for privacy protection and data persistence during connectivity loss. A detailed implementation of a Python-based software agent is provided, capable of gathering technical and behavioral parameters such as CPU load, user interaction, and network status. The architecture supports seamless integration with cloud-based analytics tools, AI modules, and cybersecurity systems, facilitating dynamic policy adjustment and proactive incident response. The platform is designed to incorporate self-learning mechanisms, contextual awareness, and multi-agent coordination–supporting the transition from conventional monitoring tools to an adaptive, intelligent infrastructure aligned with Industry 4.0 paradigms, where each workstation functions as a smart sensor-actuator unit in the organizational IT landscape.https://ten.ztu.edu.ua/article/view/334873intelligent systemuser behavior monitoringautomated it managementmicroservice architecturemqttagent-based analyticscybersecurityiot workstationsanomaly detectionindustry 4.0real-time infrastructure adaptation
spellingShingle V.V. Vorotnikov
O.O. Shelukha
K.I. Matvieiev
User activity monitoring and automated office IT infrastructure management system
Технічна інженерія
intelligent system
user behavior monitoring
automated it management
microservice architecture
mqtt
agent-based analytics
cybersecurity
iot workstations
anomaly detection
industry 4.0
real-time infrastructure adaptation
title User activity monitoring and automated office IT infrastructure management system
title_full User activity monitoring and automated office IT infrastructure management system
title_fullStr User activity monitoring and automated office IT infrastructure management system
title_full_unstemmed User activity monitoring and automated office IT infrastructure management system
title_short User activity monitoring and automated office IT infrastructure management system
title_sort user activity monitoring and automated office it infrastructure management system
topic intelligent system
user behavior monitoring
automated it management
microservice architecture
mqtt
agent-based analytics
cybersecurity
iot workstations
anomaly detection
industry 4.0
real-time infrastructure adaptation
url https://ten.ztu.edu.ua/article/view/334873
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