The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients

As medical staff, orderlies are at danger of showing negative signs of psychological health. They are exposed to many stresses that may have a negative impact on their personal lives, and they have also been subjected to the difficult condition of COVID-19 in their workplace. However, since they are...

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Main Authors: Francisco-Javier Gago-Valiente, Laura Mariscal-Pérez, Angela del Campo-Jiménez, María-de-los-Ángeles Merino-Godoy, María-Isabel Mendoza-Sierra, Emilia Teixeira da Costa, Emilia Moreno-Sánchez
Format: Article
Language:English
Published: SAGE Publishing 2024-11-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440241303928
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author Francisco-Javier Gago-Valiente
Laura Mariscal-Pérez
Angela del Campo-Jiménez
María-de-los-Ángeles Merino-Godoy
María-Isabel Mendoza-Sierra
Emilia Teixeira da Costa
Emilia Moreno-Sánchez
author_facet Francisco-Javier Gago-Valiente
Laura Mariscal-Pérez
Angela del Campo-Jiménez
María-de-los-Ángeles Merino-Godoy
María-Isabel Mendoza-Sierra
Emilia Teixeira da Costa
Emilia Moreno-Sánchez
author_sort Francisco-Javier Gago-Valiente
collection DOAJ
description As medical staff, orderlies are at danger of showing negative signs of psychological health. They are exposed to many stresses that may have a negative impact on their personal lives, and they have also been subjected to the difficult condition of COVID-19 in their workplace. However, since they are not considered to be medical professionals, very few studies and interventions are focused on them. The aim of the present research was to detect the interactions among the work and family environments, as well as to analyze self-perceived mental health and burnout in people who worked as orderlies during the pandemic in public healthcare centers in Huelva (Spain), considering a set of sociodemographic variables. The field work was conducted between April and June 2020. Systematic random sampling was carried out. Information from 84 contributors was gathered through the SWING, MBI-HSS, and GHQ-12 forms. Univariate and bivariate analyzes and correlation tests were carried out. The data were analyzed and correlations were established. The majority of the participants obtained a negative interaction result of work over family. Those who had had contact with SARS-CoV-2 situations presented greater proportions of positive outcome in GHQ-12, bad work-family interaction, burnout, emotional exhaustion, and depersonalization. The men presented a worse general mental health state than the women. Orderlies of Huelva who have had contact with COVID-19 in their workplace present worse indicators of psychological health and greater negative interaction of work over family than those who have not had any contact with these circumstances.
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spelling doaj-art-e4af3c3f1192473582c06e382facf35b2025-08-20T02:07:13ZengSAGE PublishingSAGE Open2158-24402024-11-011410.1177/21582440241303928The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with PatientsFrancisco-Javier Gago-Valiente0Laura Mariscal-Pérez1Angela del Campo-Jiménez2María-de-los-Ángeles Merino-Godoy3María-Isabel Mendoza-Sierra4Emilia Teixeira da Costa5Emilia Moreno-Sánchez6Center for Research in Contemporary Thought and Innovation for Social Development (COIDESO), University of Huelva, Huelva, SpainUniversity of Huelva, SpainUniversity of Huelva, SpainUniversity of Huelva, SpainCenter for Research in Contemporary Thought and Innovation for Social Development (COIDESO), University of Huelva, Huelva, SpainNursing School of Coimbra, PortugalCenter for Research in Contemporary Thought and Innovation for Social Development (COIDESO), University of Huelva, Huelva, SpainAs medical staff, orderlies are at danger of showing negative signs of psychological health. They are exposed to many stresses that may have a negative impact on their personal lives, and they have also been subjected to the difficult condition of COVID-19 in their workplace. However, since they are not considered to be medical professionals, very few studies and interventions are focused on them. The aim of the present research was to detect the interactions among the work and family environments, as well as to analyze self-perceived mental health and burnout in people who worked as orderlies during the pandemic in public healthcare centers in Huelva (Spain), considering a set of sociodemographic variables. The field work was conducted between April and June 2020. Systematic random sampling was carried out. Information from 84 contributors was gathered through the SWING, MBI-HSS, and GHQ-12 forms. Univariate and bivariate analyzes and correlation tests were carried out. The data were analyzed and correlations were established. The majority of the participants obtained a negative interaction result of work over family. Those who had had contact with SARS-CoV-2 situations presented greater proportions of positive outcome in GHQ-12, bad work-family interaction, burnout, emotional exhaustion, and depersonalization. The men presented a worse general mental health state than the women. Orderlies of Huelva who have had contact with COVID-19 in their workplace present worse indicators of psychological health and greater negative interaction of work over family than those who have not had any contact with these circumstances.https://doi.org/10.1177/21582440241303928
spellingShingle Francisco-Javier Gago-Valiente
Laura Mariscal-Pérez
Angela del Campo-Jiménez
María-de-los-Ángeles Merino-Godoy
María-Isabel Mendoza-Sierra
Emilia Teixeira da Costa
Emilia Moreno-Sánchez
The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
SAGE Open
title The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
title_full The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
title_fullStr The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
title_full_unstemmed The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
title_short The Impact of the Covid-19 Pandemic on Non-Medical Workers Constantly Interacting with Patients
title_sort impact of the covid 19 pandemic on non medical workers constantly interacting with patients
url https://doi.org/10.1177/21582440241303928
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