Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study

BackgroundChina has changed its COVID-19 prevention and control status since 2023. However, what role telemedicine will play post–COVID-19 is still uncertain. ObjectiveWe aimed to determine the frequency change in health care providers offering telemedicine servic...

Full description

Saved in:
Bibliographic Details
Main Authors: Weiyi Wang, Yuntian Chu, Fangfang Cui, Xiaobing Shi, Xu Zhang, Dongxu Sun, Jinming Shi, Jie Zhao
Format: Article
Language:English
Published: JMIR Publications 2025-02-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2025/1/e65092
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849722729188556800
author Weiyi Wang
Yuntian Chu
Fangfang Cui
Xiaobing Shi
Xu Zhang
Dongxu Sun
Jinming Shi
Jie Zhao
author_facet Weiyi Wang
Yuntian Chu
Fangfang Cui
Xiaobing Shi
Xu Zhang
Dongxu Sun
Jinming Shi
Jie Zhao
author_sort Weiyi Wang
collection DOAJ
description BackgroundChina has changed its COVID-19 prevention and control status since 2023. However, what role telemedicine will play post–COVID-19 is still uncertain. ObjectiveWe aimed to determine the frequency change in health care providers offering telemedicine services before, during, and after COVID-19, as well as the correlation between the frequency change and telemedicine visit time. MethodsThe Telemedicine Informationization Professional Committee of China (TIPC) carried out a nationwide questionnaire survey. We adopted data from part of the questionnaires that answered questions regarding the frequency of offering telemedicine services before, during, and after the COVID-19 explosion. Chi-square tests were applied to compare general differences in the between-group telemedicine frequency. Regression models were performed to analyze correlations between the frequency change and the time spent in online versus in-person visits. ResultsQuestionnaires from 428 providers were included. As reported, 39 (9.11%) providers often and 159 (37.15%) always offered telemedicine services before COVID-19 exploded. The component ratio increased to 12.38% (n=53) of providers often and 45.79% (n=196) always offering telemedicine during COVID-19 explosion and 12.62% (n=54) often and 50% (n=214) always offering telemedicine after pandemic control was relaxed. The increase in frequency shown as a difference between the before and during groups (χ2=17.21, P.002) and between the before and after groups (χ2=30.17, P<.001) was significant, while it was insignificant between the during and after groups (χ2=2.89, P.57). Senior professional titles (odds ratio [OR] 4.38, 95% CI 1.72-11.6) and longer (OR 3.87, 95% CI 1.95-7.89) and shorter (OR 2.04, 95% CI 1.11-3.87) online visits were correlated with the increase in frequency during versus before COVID-19. In addition, senior professional titles (OR 3.47, 95% CI 1.46-8.49), longer (OR 3.14, 95% CI 1.64-6.11) and shorter (OR=2.27, 95% CI 1.31-4.07) online visits, and using third-party telemedicine platforms (OR 0.51, 95% CI 0.29-0.86) were correlated with the increase in frequency after versus before COVID-19. No factor was significantly correlated with the frequency change after versus during COVID-19. In stratified analysis, longer online visits were correlated with both during versus before (OR 3.84, 95% CI 1.73-8.83) and after versus before (OR 3.40, 95% CI 1.61-7.34) groups for providers using hospital-run platforms, while shorter online visits were correlated with both during versus before (OR 8.16, 95% CI 1.39-68.3) and after versus before (OR 5.70, 95% CI 1.22-33.6) groups for providers using third-party platforms. ConclusionsThe frequency of telemedicine has increased since the COVID-19 pandemic exploded and is correlated with the time spent in online versus in-person visits. The correlation is different for providers using hospital-run and third party platforms. On a hospital-run platform, providers with longer online visits have a higher frequency of offering telemedicine, while on a third-party platform, providers with shorter online visits are more likely to offer telemedicine.
format Article
id doaj-art-e463d6b4fb444aaca229d5c8b8727964
institution DOAJ
issn 1438-8871
language English
publishDate 2025-02-01
publisher JMIR Publications
record_format Article
series Journal of Medical Internet Research
spelling doaj-art-e463d6b4fb444aaca229d5c8b87279642025-08-20T03:11:16ZengJMIR PublicationsJournal of Medical Internet Research1438-88712025-02-0127e6509210.2196/65092Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional StudyWeiyi Wanghttps://orcid.org/0000-0003-2995-9613Yuntian Chuhttps://orcid.org/0000-0001-8931-7917Fangfang Cuihttps://orcid.org/0000-0002-1870-7907Xiaobing Shihttps://orcid.org/0009-0008-8646-475XXu Zhanghttps://orcid.org/0009-0003-4624-8175Dongxu Sunhttps://orcid.org/0000-0003-4914-9132Jinming Shihttps://orcid.org/0000-0002-3222-3845Jie Zhaohttps://orcid.org/0000-0003-1168-8384 BackgroundChina has changed its COVID-19 prevention and control status since 2023. However, what role telemedicine will play post–COVID-19 is still uncertain. ObjectiveWe aimed to determine the frequency change in health care providers offering telemedicine services before, during, and after COVID-19, as well as the correlation between the frequency change and telemedicine visit time. MethodsThe Telemedicine Informationization Professional Committee of China (TIPC) carried out a nationwide questionnaire survey. We adopted data from part of the questionnaires that answered questions regarding the frequency of offering telemedicine services before, during, and after the COVID-19 explosion. Chi-square tests were applied to compare general differences in the between-group telemedicine frequency. Regression models were performed to analyze correlations between the frequency change and the time spent in online versus in-person visits. ResultsQuestionnaires from 428 providers were included. As reported, 39 (9.11%) providers often and 159 (37.15%) always offered telemedicine services before COVID-19 exploded. The component ratio increased to 12.38% (n=53) of providers often and 45.79% (n=196) always offering telemedicine during COVID-19 explosion and 12.62% (n=54) often and 50% (n=214) always offering telemedicine after pandemic control was relaxed. The increase in frequency shown as a difference between the before and during groups (χ2=17.21, P.002) and between the before and after groups (χ2=30.17, P<.001) was significant, while it was insignificant between the during and after groups (χ2=2.89, P.57). Senior professional titles (odds ratio [OR] 4.38, 95% CI 1.72-11.6) and longer (OR 3.87, 95% CI 1.95-7.89) and shorter (OR 2.04, 95% CI 1.11-3.87) online visits were correlated with the increase in frequency during versus before COVID-19. In addition, senior professional titles (OR 3.47, 95% CI 1.46-8.49), longer (OR 3.14, 95% CI 1.64-6.11) and shorter (OR=2.27, 95% CI 1.31-4.07) online visits, and using third-party telemedicine platforms (OR 0.51, 95% CI 0.29-0.86) were correlated with the increase in frequency after versus before COVID-19. No factor was significantly correlated with the frequency change after versus during COVID-19. In stratified analysis, longer online visits were correlated with both during versus before (OR 3.84, 95% CI 1.73-8.83) and after versus before (OR 3.40, 95% CI 1.61-7.34) groups for providers using hospital-run platforms, while shorter online visits were correlated with both during versus before (OR 8.16, 95% CI 1.39-68.3) and after versus before (OR 5.70, 95% CI 1.22-33.6) groups for providers using third-party platforms. ConclusionsThe frequency of telemedicine has increased since the COVID-19 pandemic exploded and is correlated with the time spent in online versus in-person visits. The correlation is different for providers using hospital-run and third party platforms. On a hospital-run platform, providers with longer online visits have a higher frequency of offering telemedicine, while on a third-party platform, providers with shorter online visits are more likely to offer telemedicine.https://www.jmir.org/2025/1/e65092
spellingShingle Weiyi Wang
Yuntian Chu
Fangfang Cui
Xiaobing Shi
Xu Zhang
Dongxu Sun
Jinming Shi
Jie Zhao
Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
Journal of Medical Internet Research
title Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
title_full Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
title_fullStr Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
title_full_unstemmed Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
title_short Correlation Between the Online Visiting Time and Frequency Increase in Telemedicine Services Offered by Health Care Providers Before, During, and After the COVID-19 Pandemic in China: Cross-Sectional Study
title_sort correlation between the online visiting time and frequency increase in telemedicine services offered by health care providers before during and after the covid 19 pandemic in china cross sectional study
url https://www.jmir.org/2025/1/e65092
work_keys_str_mv AT weiyiwang correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT yuntianchu correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT fangfangcui correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT xiaobingshi correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT xuzhang correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT dongxusun correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT jinmingshi correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy
AT jiezhao correlationbetweentheonlinevisitingtimeandfrequencyincreaseintelemedicineservicesofferedbyhealthcareprovidersbeforeduringandafterthecovid19pandemicinchinacrosssectionalstudy