A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context

Humanity now lives and works in two worlds—the physical world and the cyber world. Tech workers are employees, not necessarily information technology (IT) professionals, who work in both worlds and seamlessly harness accessible resources in the worlds to meet organizational goals. This category of e...

Full description

Saved in:
Bibliographic Details
Main Authors: Amenawon Imuwahen Ehigbochie, Godspower Osaretin Ekuobase
Format: Article
Language:English
Published: Wiley 2024-01-01
Series:Human Behavior and Emerging Technologies
Online Access:http://dx.doi.org/10.1155/2024/8873743
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849434633768271872
author Amenawon Imuwahen Ehigbochie
Godspower Osaretin Ekuobase
author_facet Amenawon Imuwahen Ehigbochie
Godspower Osaretin Ekuobase
author_sort Amenawon Imuwahen Ehigbochie
collection DOAJ
description Humanity now lives and works in two worlds—the physical world and the cyber world. Tech workers are employees, not necessarily information technology (IT) professionals, who work in both worlds and seamlessly harness accessible resources in the worlds to meet organizational goals. This category of employees has unique job experiences and is more complicated to manage than the traditional workforce. Job satisfaction—a measurable outcome of employee wellbeing—remains a crucial indicator of an employee’s job experience. This psychological health of employees is usually measured using a job satisfaction scale. However, existing job satisfaction scales for tech workers lack specificity of measurement or cultural inclusivity. This study is, therefore, aimed at developing and validating a job satisfaction scale for tech workers in the global context. The systematic and scoping literature review methods were adopted for initial factors and item extraction. Two separate online surveys were conducted across the globe to randomly solicit tech workers’ acceptance rating of extracted factors and, after the factor selection, the rating of extracted associated items. The accepted numbers of respondents’ responses were 261 and 223, respectively. The Statistical Package for Social Sciences version 22 was used for data adequacy analysis, factor analysis, and Cronbach’s alpha coefficient test. A seven-factor model with 25 items was realized. Confirmatory factor analysis (CFA) using the Analysis of Moment Structure software has been performed on the seven-factor model. The model was further analyzed for organizational effectiveness. A notable finding was that successful validation is not enough to ship psychometric scales to the market—a sound social effectiveness analysis outcome is required. A practical seven-factor job satisfaction scale for tech workers has been developed and validated for the tech industry.
format Article
id doaj-art-e3dc9164774f469c810676baa6eb310b
institution Kabale University
issn 2578-1863
language English
publishDate 2024-01-01
publisher Wiley
record_format Article
series Human Behavior and Emerging Technologies
spelling doaj-art-e3dc9164774f469c810676baa6eb310b2025-08-20T03:26:34ZengWileyHuman Behavior and Emerging Technologies2578-18632024-01-01202410.1155/2024/8873743A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global ContextAmenawon Imuwahen Ehigbochie0Godspower Osaretin Ekuobase1Department of Computer ScienceDepartment of Computer ScienceHumanity now lives and works in two worlds—the physical world and the cyber world. Tech workers are employees, not necessarily information technology (IT) professionals, who work in both worlds and seamlessly harness accessible resources in the worlds to meet organizational goals. This category of employees has unique job experiences and is more complicated to manage than the traditional workforce. Job satisfaction—a measurable outcome of employee wellbeing—remains a crucial indicator of an employee’s job experience. This psychological health of employees is usually measured using a job satisfaction scale. However, existing job satisfaction scales for tech workers lack specificity of measurement or cultural inclusivity. This study is, therefore, aimed at developing and validating a job satisfaction scale for tech workers in the global context. The systematic and scoping literature review methods were adopted for initial factors and item extraction. Two separate online surveys were conducted across the globe to randomly solicit tech workers’ acceptance rating of extracted factors and, after the factor selection, the rating of extracted associated items. The accepted numbers of respondents’ responses were 261 and 223, respectively. The Statistical Package for Social Sciences version 22 was used for data adequacy analysis, factor analysis, and Cronbach’s alpha coefficient test. A seven-factor model with 25 items was realized. Confirmatory factor analysis (CFA) using the Analysis of Moment Structure software has been performed on the seven-factor model. The model was further analyzed for organizational effectiveness. A notable finding was that successful validation is not enough to ship psychometric scales to the market—a sound social effectiveness analysis outcome is required. A practical seven-factor job satisfaction scale for tech workers has been developed and validated for the tech industry.http://dx.doi.org/10.1155/2024/8873743
spellingShingle Amenawon Imuwahen Ehigbochie
Godspower Osaretin Ekuobase
A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
Human Behavior and Emerging Technologies
title A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
title_full A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
title_fullStr A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
title_full_unstemmed A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
title_short A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context
title_sort job satisfaction scale for tech workers development and validation in the global context
url http://dx.doi.org/10.1155/2024/8873743
work_keys_str_mv AT amenawonimuwahenehigbochie ajobsatisfactionscalefortechworkersdevelopmentandvalidationintheglobalcontext
AT godspowerosaretinekuobase ajobsatisfactionscalefortechworkersdevelopmentandvalidationintheglobalcontext
AT amenawonimuwahenehigbochie jobsatisfactionscalefortechworkersdevelopmentandvalidationintheglobalcontext
AT godspowerosaretinekuobase jobsatisfactionscalefortechworkersdevelopmentandvalidationintheglobalcontext