Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World

It has been reported that suboptimal communication represents the largest source of preventable error during acute medical care. Because a significant proportion of ongoing care relies heavily on verbal communication, it is incumbent on clinicians to develop, hone and maintain these skills in the in...

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Main Authors: Peter G Brindley, Katherine E Smith, Pierre Cardinal, Francois LeBlanc
Format: Article
Language:English
Published: Wiley 2014-01-01
Series:Canadian Respiratory Journal
Online Access:http://dx.doi.org/10.1155/2014/780270
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author Peter G Brindley
Katherine E Smith
Pierre Cardinal
Francois LeBlanc
author_facet Peter G Brindley
Katherine E Smith
Pierre Cardinal
Francois LeBlanc
author_sort Peter G Brindley
collection DOAJ
description It has been reported that suboptimal communication represents the largest source of preventable error during acute medical care. Because a significant proportion of ongoing care relies heavily on verbal communication, it is incumbent on clinicians to develop, hone and maintain these skills in the interests of their patients and, at the same time, contribute to a more reliable and patient-focused health care system. This review briefly discusses why communication matters, practical strategies from both inside and outside clinical medicine, the implications of poor translation and the state of medical communication in Canada.
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spelling doaj-art-e3bf390a2a3745d8bc81f7e73d2e7cc42025-08-20T03:26:31ZengWileyCanadian Respiratory Journal1198-22412014-01-01212899110.1155/2014/780270Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical WorldPeter G Brindley0Katherine E Smith1Pierre Cardinal2Francois LeBlanc3Division of Critical Care Medicine, University of Alberta, Edmonton, Alberta, CanadaDepartment of Emergency Medicine, University of Alberta, Edmonton, Alberta, CanadaDepartment of Critical Care, University of Ottawa, Ottawa, Ontario, CanadaDépartement d’anesthésiologie, Division de Soins Intensifs, Université Laval, Laval, Quebec, CanadaIt has been reported that suboptimal communication represents the largest source of preventable error during acute medical care. Because a significant proportion of ongoing care relies heavily on verbal communication, it is incumbent on clinicians to develop, hone and maintain these skills in the interests of their patients and, at the same time, contribute to a more reliable and patient-focused health care system. This review briefly discusses why communication matters, practical strategies from both inside and outside clinical medicine, the implications of poor translation and the state of medical communication in Canada.http://dx.doi.org/10.1155/2014/780270
spellingShingle Peter G Brindley
Katherine E Smith
Pierre Cardinal
Francois LeBlanc
Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
Canadian Respiratory Journal
title Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
title_full Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
title_fullStr Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
title_full_unstemmed Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
title_short Improving Medical Communication: Skills for a Complex (And Multilingual) Clinical World
title_sort improving medical communication skills for a complex and multilingual clinical world
url http://dx.doi.org/10.1155/2014/780270
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AT katherineesmith improvingmedicalcommunicationskillsforacomplexandmultilingualclinicalworld
AT pierrecardinal improvingmedicalcommunicationskillsforacomplexandmultilingualclinicalworld
AT francoisleblanc improvingmedicalcommunicationskillsforacomplexandmultilingualclinicalworld