Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste

Given their high flexibility, Demand Responsive Transport (DRT) services have been increasingly implemented in recent years to address mobility challenges associated with environmental and social sustainability. Such transport solutions are particularly suited to satisfy the needs of specific custom...

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Main Authors: Caterina Caramuta, Alessia Grosso, Giovanni Longo, Chiara Ricchetti, Lucia Rotaris
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Transportation Engineering
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666691X25000442
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author Caterina Caramuta
Alessia Grosso
Giovanni Longo
Chiara Ricchetti
Lucia Rotaris
author_facet Caterina Caramuta
Alessia Grosso
Giovanni Longo
Chiara Ricchetti
Lucia Rotaris
author_sort Caterina Caramuta
collection DOAJ
description Given their high flexibility, Demand Responsive Transport (DRT) services have been increasingly implemented in recent years to address mobility challenges associated with environmental and social sustainability. Such transport solutions are particularly suited to satisfy the needs of specific customer categories and territories, and to serve peak-off periods. Efficiency in resource allocation and cooperation among the involved stakeholders represent crucial aspects to ensure the successful implementation of DRT services. To prove this, the study describes the results of the fruitful collaboration between the University of Trieste, Italy, and the local public transport operator in the design and implementation of a DRT service to accommodate the evening and night leisure transfers of university students. To this end, a questionnaire was administered to students in order to perform a demand analysis: notably, a discrete choice experiment was carried out to define the characteristics of the service in terms of city area served, booking time, fare and service timing. According to a logit model, the probability of students of choosing a certain service alternative was defined, suggesting the preferred service configuration. Consequently, a mobile application was developed to digitize the procedures of booking, tracing and paying bus transfers, other than monitoring the performances of the DRT service. Data collected during six months of service operation show promising results, having recorded a peak of 500 served students in one shift. A satisfactory survey revealed that the main service advantages perceived by users deal with an increase in economic convenience, transfer flexibility and personal security.
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spelling doaj-art-e3b2d0237a6c4fe9bc2a28fcf27295e82025-08-20T03:53:51ZengElsevierTransportation Engineering2666-691X2025-06-012010034510.1016/j.treng.2025.100345Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of TriesteCaterina Caramuta0Alessia Grosso1Giovanni Longo2Chiara Ricchetti3Lucia Rotaris4Corresponding author.; Department of Economic, Business, Mathematical and Statistical Sciences, University of Trieste, Piazzale Europa 1, 34127, Trieste, ItalyDepartment of Economic, Business, Mathematical and Statistical Sciences, University of Trieste, Piazzale Europa 1, 34127, Trieste, ItalyDepartment of Economic, Business, Mathematical and Statistical Sciences, University of Trieste, Piazzale Europa 1, 34127, Trieste, ItalyDepartment of Economic, Business, Mathematical and Statistical Sciences, University of Trieste, Piazzale Europa 1, 34127, Trieste, ItalyDepartment of Economic, Business, Mathematical and Statistical Sciences, University of Trieste, Piazzale Europa 1, 34127, Trieste, ItalyGiven their high flexibility, Demand Responsive Transport (DRT) services have been increasingly implemented in recent years to address mobility challenges associated with environmental and social sustainability. Such transport solutions are particularly suited to satisfy the needs of specific customer categories and territories, and to serve peak-off periods. Efficiency in resource allocation and cooperation among the involved stakeholders represent crucial aspects to ensure the successful implementation of DRT services. To prove this, the study describes the results of the fruitful collaboration between the University of Trieste, Italy, and the local public transport operator in the design and implementation of a DRT service to accommodate the evening and night leisure transfers of university students. To this end, a questionnaire was administered to students in order to perform a demand analysis: notably, a discrete choice experiment was carried out to define the characteristics of the service in terms of city area served, booking time, fare and service timing. According to a logit model, the probability of students of choosing a certain service alternative was defined, suggesting the preferred service configuration. Consequently, a mobile application was developed to digitize the procedures of booking, tracing and paying bus transfers, other than monitoring the performances of the DRT service. Data collected during six months of service operation show promising results, having recorded a peak of 500 served students in one shift. A satisfactory survey revealed that the main service advantages perceived by users deal with an increase in economic convenience, transfer flexibility and personal security.http://www.sciencedirect.com/science/article/pii/S2666691X25000442Demand Responsive TransportDiscrete choice experimentsService planningLeisure transfersUniversity students
spellingShingle Caterina Caramuta
Alessia Grosso
Giovanni Longo
Chiara Ricchetti
Lucia Rotaris
Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
Transportation Engineering
Demand Responsive Transport
Discrete choice experiments
Service planning
Leisure transfers
University students
title Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
title_full Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
title_fullStr Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
title_full_unstemmed Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
title_short Design, implementation and monitoring of a Demand Responsive Transport service for student leisure transfers: The case study of University of Trieste
title_sort design implementation and monitoring of a demand responsive transport service for student leisure transfers the case study of university of trieste
topic Demand Responsive Transport
Discrete choice experiments
Service planning
Leisure transfers
University students
url http://www.sciencedirect.com/science/article/pii/S2666691X25000442
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