Digital transformation in servitization: analysis of technologies and dominant themes
Abstract Digital servitization is a trend in which companies offer additional services to products. Digital technologies play a crucial role in this process, providing insights and improving the customer experience. In this context, this article seeks to analyze the literature on digital servitizat...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Universidade Federal de São Carlos
2025-01-01
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| Series: | Gestão & Produção |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2024000100501&lng=en&tlng=en |
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