Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer

During the COVID-19 pandemic, the NHS Clinical Leaders Network (CLN) developed ‘The North West Offer’ for Enhancing Mental Health Resilience (EMHR) in the north west of England. The EMHR programme aimed to reinforce psychological resilience in the healthcare workforce; that is, enhance the mental, e...

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Main Authors: Georgia Lada, Amy L Rathbone, Andy Coley, Jane Cummings, Cecil Kullu, Raj Kumar, Joe Rafferty, Rajan Madhok, Sir Cary L Cooper, C Elise Kleyn
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Future Healthcare Journal
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Online Access:http://www.sciencedirect.com/science/article/pii/S2514664525000281
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author Georgia Lada
Amy L Rathbone
Andy Coley
Jane Cummings
Cecil Kullu
Raj Kumar
Joe Rafferty
Rajan Madhok
Sir Cary L Cooper
C Elise Kleyn
author_facet Georgia Lada
Amy L Rathbone
Andy Coley
Jane Cummings
Cecil Kullu
Raj Kumar
Joe Rafferty
Rajan Madhok
Sir Cary L Cooper
C Elise Kleyn
author_sort Georgia Lada
collection DOAJ
description During the COVID-19 pandemic, the NHS Clinical Leaders Network (CLN) developed ‘The North West Offer’ for Enhancing Mental Health Resilience (EMHR) in the north west of England. The EMHR programme aimed to reinforce psychological resilience in the healthcare workforce; that is, enhance the mental, emotional and behavioural adaptation processes of the workforce to pandemic challenges.The present paper describes the EMHR programme, reviews its evaluation outcomes and proposes a series of recommendations regarding promoting psychological resilience in the healthcare workforce.Recommendations include establishing reflective support for leaders, promoting knowledge sharing between leaders and organisations, collaborating with a variety of internal and external partners to maximise staff access to psychological services, ensuring uninterrupted access to clinical psychologists for staff use and monitoring of at-risk staff. These recommendations are expected to strengthen mental health workforce resilience for stressors during business as usual as well as future pandemic planning.
format Article
id doaj-art-e35c5b7a77d04c2e99ad040f9c63ec81
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issn 2514-6645
language English
publishDate 2025-06-01
publisher Elsevier
record_format Article
series Future Healthcare Journal
spelling doaj-art-e35c5b7a77d04c2e99ad040f9c63ec812025-08-20T02:28:37ZengElsevierFuture Healthcare Journal2514-66452025-06-0112210024910.1016/j.fhj.2025.100249Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West OfferGeorgia Lada0Amy L Rathbone1Andy Coley2Jane Cummings3Cecil Kullu4Raj Kumar5Joe Rafferty6Rajan Madhok7Sir Cary L Cooper8C Elise Kleyn9Dermatology Centre, Northern Care Alliance NHS Foundation Trust, Manchester Academic Health Science Centre, Division of Musculoskeletal & Dermatological Sciences, The University of Manchester, Manchester, United Kingdom; Greater Manchester Mental Health NHS Foundation Trust, Manchester, United Kingdom; Corresponding author.Dermatology Centre, Northern Care Alliance NHS Foundation Trust, Manchester Academic Health Science Centre, Division of Musculoskeletal & Dermatological Sciences, The University of Manchester, Manchester, United Kingdom; University of East Anglia, School of Health Sciences, Norwich, United KingdomNHS Clinical Leaders Network, United KingdomNHS Gloucestershire, Gloucester, United KingdomGreater Manchester Mental Health NHS Foundation Trust, Manchester, United KingdomNHS Clinical Leaders Network, United Kingdom; Eric Moore Parthership, Warrington, United KingdomMersey Care NHS Foundation Trust, Liverpool, United KingdomRetired public health doctor, United KingdomAlliance Manchester Business School, The University of Manchester, Manchester, United KingdomDermatology Centre, Northern Care Alliance NHS Foundation Trust, Manchester Academic Health Science Centre, Division of Musculoskeletal & Dermatological Sciences, The University of Manchester, Manchester, United KingdomDuring the COVID-19 pandemic, the NHS Clinical Leaders Network (CLN) developed ‘The North West Offer’ for Enhancing Mental Health Resilience (EMHR) in the north west of England. The EMHR programme aimed to reinforce psychological resilience in the healthcare workforce; that is, enhance the mental, emotional and behavioural adaptation processes of the workforce to pandemic challenges.The present paper describes the EMHR programme, reviews its evaluation outcomes and proposes a series of recommendations regarding promoting psychological resilience in the healthcare workforce.Recommendations include establishing reflective support for leaders, promoting knowledge sharing between leaders and organisations, collaborating with a variety of internal and external partners to maximise staff access to psychological services, ensuring uninterrupted access to clinical psychologists for staff use and monitoring of at-risk staff. These recommendations are expected to strengthen mental health workforce resilience for stressors during business as usual as well as future pandemic planning.http://www.sciencedirect.com/science/article/pii/S2514664525000281Workforce resilienceClinical leadershipNHSHealthcare workforceCOVID-19 pandemic
spellingShingle Georgia Lada
Amy L Rathbone
Andy Coley
Jane Cummings
Cecil Kullu
Raj Kumar
Joe Rafferty
Rajan Madhok
Sir Cary L Cooper
C Elise Kleyn
Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
Future Healthcare Journal
Workforce resilience
Clinical leadership
NHS
Healthcare workforce
COVID-19 pandemic
title Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
title_full Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
title_fullStr Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
title_full_unstemmed Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
title_short Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer
title_sort enhancing mental health resilience in the healthcare workforce during covid 19 lessons from the north west offer
topic Workforce resilience
Clinical leadership
NHS
Healthcare workforce
COVID-19 pandemic
url http://www.sciencedirect.com/science/article/pii/S2514664525000281
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