Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design

MRT Mobile Application is used to access information easily and quickly for MRT users, such as schedule information, routes, stations, fares, and other additional services. Based on observations and questionnaires regarding the MRT mobile application, users often experience difficulties or obstacle...

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Main Authors: Diana Rahma Fahriyah, Diana Ikasari, Widiastuti
Format: Article
Language:Indonesian
Published: Indonesian Society of Applied Science (ISAS) 2024-06-01
Series:Journal of Applied Computer Science and Technology
Subjects:
Online Access:https://journal.isas.or.id/index.php/JACOST/article/view/812
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author Diana Rahma Fahriyah
Diana Ikasari
Widiastuti
author_facet Diana Rahma Fahriyah
Diana Ikasari
Widiastuti
author_sort Diana Rahma Fahriyah
collection DOAJ
description MRT Mobile Application is used to access information easily and quickly for MRT users, such as schedule information, routes, stations, fares, and other additional services. Based on observations and questionnaires regarding the MRT mobile application, users often experience difficulties or obstacles in interacting with the application interface. Starting with a complex interface, confusing navigation of features to difficulty finding the information you need quickly. This affects the use of the application and reduces the level of user satisfaction. Based on these conditions, it is necessary to redesign the user interface of this application to make it easier to use. This research uses User Centered Design (UCD) method with four phases, which is Understand Context of Use, Specify User Requirements, Design Solution, and Evaluation Against Requirements in analyzing the UI/UX design process of the MRT mobile application. In the design stage, UCD principles are used to integrate insights from user data into UI/UX design process based on results of questionnaire analysis. The final result of this research is a prototype design and user interface design for the MRT mobile application that meets the expectations of application users.
format Article
id doaj-art-e34d4ffa29794bf89bccdb291bdd0044
institution Kabale University
issn 2723-1453
language Indonesian
publishDate 2024-06-01
publisher Indonesian Society of Applied Science (ISAS)
record_format Article
series Journal of Applied Computer Science and Technology
spelling doaj-art-e34d4ffa29794bf89bccdb291bdd00442025-08-20T03:45:07ZindIndonesian Society of Applied Science (ISAS)Journal of Applied Computer Science and Technology2723-14532024-06-015110.52158/jacost.v5i1.812812Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design Diana Rahma Fahriyah0Diana Ikasari1Widiastuti2Universitas GunadarmaGunadarmaUniversitas Gunadarma MRT Mobile Application is used to access information easily and quickly for MRT users, such as schedule information, routes, stations, fares, and other additional services. Based on observations and questionnaires regarding the MRT mobile application, users often experience difficulties or obstacles in interacting with the application interface. Starting with a complex interface, confusing navigation of features to difficulty finding the information you need quickly. This affects the use of the application and reduces the level of user satisfaction. Based on these conditions, it is necessary to redesign the user interface of this application to make it easier to use. This research uses User Centered Design (UCD) method with four phases, which is Understand Context of Use, Specify User Requirements, Design Solution, and Evaluation Against Requirements in analyzing the UI/UX design process of the MRT mobile application. In the design stage, UCD principles are used to integrate insights from user data into UI/UX design process based on results of questionnaire analysis. The final result of this research is a prototype design and user interface design for the MRT mobile application that meets the expectations of application users. https://journal.isas.or.id/index.php/JACOST/article/view/812MRT, Mobile Application, User Interface, User Experience, User Center Design
spellingShingle Diana Rahma Fahriyah
Diana Ikasari
Widiastuti
Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
Journal of Applied Computer Science and Technology
MRT, Mobile Application, User Interface, User Experience, User Center Design
title Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
title_full Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
title_fullStr Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
title_full_unstemmed Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
title_short Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design
title_sort implementasi re design application mobile mrt jakarta menggunakan metode user centered design
topic MRT, Mobile Application, User Interface, User Experience, User Center Design
url https://journal.isas.or.id/index.php/JACOST/article/view/812
work_keys_str_mv AT dianarahmafahriyah implementasiredesignapplicationmobilemrtjakartamenggunakanmetodeusercentereddesign
AT dianaikasari implementasiredesignapplicationmobilemrtjakartamenggunakanmetodeusercentereddesign
AT widiastuti implementasiredesignapplicationmobilemrtjakartamenggunakanmetodeusercentereddesign