‘Halo effect’: room impacts patient perception of overall hospital experience
Private hospital rooms offer potential advantages over semiprivate rooms, but the impact of room type on patient experience across multiple dimensions of care remains understudied. A retrospective study was conducted to investigate how room type influenced patients’ perception of their experience at...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
BMJ Publishing Group
2025-05-01
|
| Series: | BMJ Open Quality |
| Online Access: | https://bmjopenquality.bmj.com/content/14/2/e003096.full |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849324093530177536 |
|---|---|
| author | Lisa Shieh Paul A Heidenreich Ella Atsavapranee Mystique Smith-Bentley Alpa Vyas |
| author_facet | Lisa Shieh Paul A Heidenreich Ella Atsavapranee Mystique Smith-Bentley Alpa Vyas |
| author_sort | Lisa Shieh |
| collection | DOAJ |
| description | Private hospital rooms offer potential advantages over semiprivate rooms, but the impact of room type on patient experience across multiple dimensions of care remains understudied. A retrospective study was conducted to investigate how room type influenced patients’ perception of their experience at Stanford Health Care, a large university medical centre in California, USA. Hospital Consumer Assessment of Healthcare Providers and Systems survey data from medicine patients discharged from January 2018 to January 2020 (n=891) was analysed. The percentage of top responses was calculated for 18 survey sections including overall assessment. Patients in private rooms were more likely to give a top response (aOR, 1.30; 95% CI, 1.24 to 1.36), rating overall assessment and 10 other sections significantly higher than patients in semiprivate rooms. The greatest differences were in survey sections related to the room (room, hospital environment and visitors/family). However, private rooms also performed better on sections not directly related to room type (tests/treatments, care transitions and discharge). These widespread improvements suggest a ‘halo effect’, in which a patient’s positive impression of their room may enhance their perception of overall care. These findings underscore the substantial influence of the care environment on patients’ perceptions of their overall hospital experience. |
| format | Article |
| id | doaj-art-e2b44b8cba0b4a51a76fff13192e0d76 |
| institution | Kabale University |
| issn | 2399-6641 |
| language | English |
| publishDate | 2025-05-01 |
| publisher | BMJ Publishing Group |
| record_format | Article |
| series | BMJ Open Quality |
| spelling | doaj-art-e2b44b8cba0b4a51a76fff13192e0d762025-08-20T03:48:47ZengBMJ Publishing GroupBMJ Open Quality2399-66412025-05-0114210.1136/bmjoq-2024-003096‘Halo effect’: room impacts patient perception of overall hospital experienceLisa Shieh0Paul A Heidenreich1Ella Atsavapranee2Mystique Smith-Bentley3Alpa Vyas4Stanford University School of Medicine, Stanford, California, USAStanford University School of Medicine, Stanford, California, USAStanford University School of Medicine, Stanford, California, USAStanford Health Care, Stanford, California, USAStanford Health Care, Stanford, California, USAPrivate hospital rooms offer potential advantages over semiprivate rooms, but the impact of room type on patient experience across multiple dimensions of care remains understudied. A retrospective study was conducted to investigate how room type influenced patients’ perception of their experience at Stanford Health Care, a large university medical centre in California, USA. Hospital Consumer Assessment of Healthcare Providers and Systems survey data from medicine patients discharged from January 2018 to January 2020 (n=891) was analysed. The percentage of top responses was calculated for 18 survey sections including overall assessment. Patients in private rooms were more likely to give a top response (aOR, 1.30; 95% CI, 1.24 to 1.36), rating overall assessment and 10 other sections significantly higher than patients in semiprivate rooms. The greatest differences were in survey sections related to the room (room, hospital environment and visitors/family). However, private rooms also performed better on sections not directly related to room type (tests/treatments, care transitions and discharge). These widespread improvements suggest a ‘halo effect’, in which a patient’s positive impression of their room may enhance their perception of overall care. These findings underscore the substantial influence of the care environment on patients’ perceptions of their overall hospital experience.https://bmjopenquality.bmj.com/content/14/2/e003096.full |
| spellingShingle | Lisa Shieh Paul A Heidenreich Ella Atsavapranee Mystique Smith-Bentley Alpa Vyas ‘Halo effect’: room impacts patient perception of overall hospital experience BMJ Open Quality |
| title | ‘Halo effect’: room impacts patient perception of overall hospital experience |
| title_full | ‘Halo effect’: room impacts patient perception of overall hospital experience |
| title_fullStr | ‘Halo effect’: room impacts patient perception of overall hospital experience |
| title_full_unstemmed | ‘Halo effect’: room impacts patient perception of overall hospital experience |
| title_short | ‘Halo effect’: room impacts patient perception of overall hospital experience |
| title_sort | halo effect room impacts patient perception of overall hospital experience |
| url | https://bmjopenquality.bmj.com/content/14/2/e003096.full |
| work_keys_str_mv | AT lisashieh haloeffectroomimpactspatientperceptionofoverallhospitalexperience AT paulaheidenreich haloeffectroomimpactspatientperceptionofoverallhospitalexperience AT ellaatsavapranee haloeffectroomimpactspatientperceptionofoverallhospitalexperience AT mystiquesmithbentley haloeffectroomimpactspatientperceptionofoverallhospitalexperience AT alpavyas haloeffectroomimpactspatientperceptionofoverallhospitalexperience |